DOI QR코드

DOI QR Code

The Effect of The Selection Attribute of Taekwondo Studio on Satisfaction and Continuous Participation Intention

태권도장의 선택속성이 만족도 및 지속적 참여의도에 미치는 영향

  • Shin, Jin-Ho (Department of Leisure Sports, Seowon University)
  • 신진호 (서원대학교 레저스포츠학과)
  • Received : 2022.04.08
  • Accepted : 2022.04.28
  • Published : 2022.04.30

Abstract

This study aimed to provide basic data on how to strengthen competitiveness and operate efficiently by differentiated selection attributes by identifying the influence between satisfaction and continuous participation intention, focusing on the selection attributes of Taekwondo studio perceived by parents. Therefore, parents who had registered at a Taekwondo studio located in the metropolitan area and participated in their children were selected as samples and surveyed from February 1 to 26, 2021, and a total of 386 copies of data were used for the final analysis. Data processing used the SPSS (ver.21.0) program to conduct frequency analysis, exploratory factor analysis, internal consistency, correlation analysis, simple and multiple regression analysis. The main results of this study are as follows. First, the selection attributes of Taekwondo studio has been shown to influence the satisfaction in the order of facilities and environment, master, cost and program. Second, the satisfaction has been shown to influence the continuous participation intention. Third, the selection attributes of Taekwondo studio has been shown to influence the continuous participation intention in the order of accessibility, facilities and environment, master and program.

본 연구는 학부모들이 인식하는 태권도장의 선택속성을 중심으로 만족도 및 지속적 참여의도 간의 영향력을 규명하여 차별화된 선택속성에 의한 경쟁력 강화와 효율적인 운영방안의 기초자료를 제공하고자 했다. 따라서 수도권에 위치한 태권도장에 등록해 자녀가 참여한 경험이 있는 학부모들을 표본으로 선정해 2021년 2월 1일부터 26일까지 조사를 실시했으며, 총 386부의 자료를 최종 분석에 이용했다. 자료처리는 SPSS(ver. 21.0) 프로그램을 활용해 빈도분석, 탐색적 요인분석, 문항내적일관성, 상관분석, 단순 및 다중회귀 분석을 실시했다. 본 연구의 주요 결과, 첫째, 태권도장의 선택속성은 시설 및 환경, 지도자, 가격, 프로그램 순으로 만족도에 영향을 미치는 것으로 나타났다. 둘쨰, 태권도장의 만족도는 지속적 참여의도에 영향을 미치는 것으로 나타났다. 셋째, 태권도장의 선택속성은 접근성, 시설 및 환경, 지도자, 프로그램 순으로 지속적 참여의도에 영향을 미치는 것으로 나타났다.

Keywords

References

  1. K. S. Kwon, H. S. Gwon, "Taekwondo demonstration culture as a new hallyu content: exploring success factors for globalization", Taekwondo Journal of Kukkiwon, Vol.8, No.4 pp. 147-170, (2017). https://doi.org/10.24881/tjk.2017.8.4.147
  2. B. G. Kim, "Effects of taekwondo globalness on national image and loyalty: moderating effects of taekwondo typicality", Taekwondo Journal of Kukkiwon, Vol.12, No.1 pp. 89-98, (2021). https://doi.org/10.24881/TJK.2021.12.1.89
  3. J. H. Yu, "Parents' the priorities of taekwondo selection attributes of taekwondo gym", Taekwondo Journal of Kukkiwon, Vol.12, No.3 pp. 71-84, (2021). https://doi.org/10.24881/TJK.2021.12.3.71
  4. D. H. Kim, J. B. Lee, "Taekwondo industry in the post-COVID19 era", Journal of the World Society of Taekwondo Culture, Vol.11, No.4 pp. 53-61, (2020).
  5. Y. S. Kim, "Selection attributes of taekwondo gyms: a dual-path model of satisfaction-loyalty and image-reputation". Chosun University of Graduate School, Doctoral dissertation, (2021).
  6. Y. S. Cho, "The influence of a store's selection attributes on customer satisfaction and purchase intention", Journal Korean Ophthalmic Optic Society, Vol.23, No.4 pp. 293-299, (2018). https://doi.org/10.14479/jkoos.2018.23.4.293
  7. C. H. Kim, Y. Mun, S. J. Lee, "A causal relationship of selective attribute of taekwondo gym on consumption satisfaction and consumption behavior", The Korea Journal of Sports Science, Vol.29, No.6 pp. 531-546, (2020). https://doi.org/10.35159/kjss.2020.12.29.6.531
  8. C. Y. Jang, "The relationship among selection attributes, service value, customer satisfaction and purchase behavior in taekwondo gymnasium". Seonam University of Graduate School, Doctoral dissertation, (2012).
  9. C. Q. Feng, "The structural relationship among attribute and identification, satisfaction, attitude, image and loyalty in the taekwondo gym". Dankook University of Graduate School, Doctoral dissertation, (2020).
  10. J. S. Lee, "The relationship among students self-control, service quality, satisfaction and consistent behavior perceived by the parents of ADHD students practicing taekwondo". Dankook University of Graduate School, Doctoral dissertation, (2018).
  11. B. G. Kim, J. H. Jang "The mediating effect of involvement between taekwondo club selection attributes on satisfaction", The Journal of Korean Alliance of Martial Arts, Vol.12, No.2 pp. 109-122, (2010). https://doi.org/10.35277/kama.2010.12.2.109
  12. B. K. Lee, B. S. Lee, "Customer satisfaction and repurchase intention relationship according to the taekwondo studio choices of the elementary school students parents", The Korea Journal of Sports Science, Vol.23, No.1 pp. 823-838, (2014).
  13. S. K. Lee, B. S. Lee, "Structural relationship among taekwondo physical education business service performance, customer satisfaction, and business service performance, customer satisfaction, and switching intention", Taekwondo Journal of Kukkiwon, Vol.10, No.2 pp. 87-109, (2019).
  14. W. J. Park, W. C. Bing, "Development of a structural model among participation motivation, educational value, satisfaction and persistent participation intention perceived by taekwondo practitioner parents", Taekwondo Journal of Kukkiwon, Vol.11, No.1 pp. 123-144, (2020). https://doi.org/10.24881/TJK.2020.11.1.123
  15. J. H. Shin, I. S. Hwang, "The influence of the physical environment of youth soccer competition on participation satisfaction, re-participation, and word of mouth intention", The Korea Journal of Sports Science, Vol.30, No.5 pp. 411-423, (2021). https://doi.org/10.35159/kjss.2021.10.30.5.411