The Journal of the Convergence on Culture Technology (문화기술의 융합)

The International Promotion Agency of Culture Technology (국제문화기술진흥원)
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A Study on the Relationship between Learners' Online Class Satisfaction and LMS Satisfaction

학습자의 원격수업 만족도와 LMS만족도와의 관계연구

  • Han, Jinhee (CHARIS Liberal Arts College, Changshin Univ)
  • 한진희 (창신대학교 카리스교양대학)
  • Received : 2022.03.03
  • Accepted : 2022.03.30
  • Published : 2022.05.31
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Abstract

This study aims to investigate the degree of influence of LMS on online classes conducted after COVID-19 at C University in Gyeongsangnam-do, and to examine the relationship between overall class satisfaction and LMS satisfaction variables. C University started the project to construct 'Next-generation Smart LMS' and operated it from the first semester of 2021. As a result of conducting a survey about overall class satisfaction and LMS satisfaction consisting of five variables with 140 learners who have experienced online classes at C University. The learners showed high satisfaction not only in overall classes but also LMS. As a result of regression analysis of LMS satisfaction and overall class satisfaction, it was found that the functional convenience of LMS and interaction with instructors had a significant effect on overall class satisfaction. This study has limitations in that it was conducted only at one college and a limited number of variables were measured.

본 연구는 경상남도 소재 C대학에서 코로나19 이후 이루어진 원격수업에서 LMS만족도가 전체 만족도에 미치는 영향의 정도를 알아보고, 전체 수업 만족도와 LMS 만족도 요인 간의 영향 관계를 살펴보고자 한다. C대학에서는코로나19 이후 시행된 대규모 원격수업의 원활한 운영을 위하여 차세대 스마트 LMS 구축 사업을 시작하여 2021학년도 1학기부터 운영하였다. LMS를 활용하여 이루어진 원격수업에 대한 학습자 만족도를 알아보기 위하여 전체 수업 만족도와 LMS 만족도에 관한 다섯 요인으로 이루어진 설문조사를 C대학에서 원격수업을 경험한 학습자 140명을대상으로 실시한 결과, C대학에서 원격수업을 경험한 학습자는 전체 수업 만족도뿐만 아니라 LMS 만족도에서도 높은 만족도를 보였다. LMS 만족도와 전체 수업 만족도의 회귀분석 결과, LMS 기능의 편리성과 교수자와의 상호작용관련 요인이 전체 수업 만족도에 유의미한 영향을 미치는 것으로 나타났다. 즉, 학습자가 LMS 기능이 편리하다고 느낄수록, LMS를 통해 교수자와 원활하게 상호작용이 가능하다고 느낄수록 전체 수업 만족도도 높아지는 것을 알 수 있었다. 본 연구는 한 개 대학의 학습자를 대상으로 하였으며, 한정된 변수 측정만 이루어졌다는 한계가 있다.

Keywords

Acknowledgement

이 논문(전시·발표·보고 서·저서)은 2022학년도 창신대학교 교내연구비에 의해 연구되었음(창신-2022-056).

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