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Study on Participants' Perceptions of Sharing Economy Policies: A Text Ming Approach to Online Community Posts

공유경제 참여자의 비즈니스 등록정책에 대한 인식과 심적기재: 온라인 발화에 대한 텍스트마이닝

  • Received : 2022.01.04
  • Accepted : 2022.02.20
  • Published : 2022.02.28

Abstract

With the advent of online platforms, individuals have been able to trade small resources, such as a room, in the market. However, as there is no clear regulation on these economic activities, various side effects have emerged. Accordingly, the government reestablished related policies to resolve the unintended consequences of these economic activities. However, the policy has not been implemented yet, and many participants do not comply with the policy. Therefore, this study intends to examine their perceptions in detail. For this purpose, a text mining technique was applied. Posts and comments from major online communities were collected. By applying the topic modeling technique, 5 topics were derived. Compliance with the government's policy is a voluntary decision. Therefore, it is necessary to carry out an in-depth understanding of the policy target. Therefore, based on this study, it is expected that in the future, methods to induce them to conform to policy can be discussed in detail.

온라인 플랫폼의 등장은 개인들이 방 한 칸과 같이 작은 자원을 시장에서 거래할 수 있게 하였다. 그러나 이러한 경제활동에 대한 명확한 규제가 존재하지 않아 다양한 부작용이 대두되었다. 이에 정부는 온라인 플랫폼을 매개로 한 경제활동이 만들어내는 의도치 않은 결과들에 대한 자정을 목표로 관련 정책을 재정립하였다. 그러나 아직 정책은 표류하고 있으며, 다수의 참여자가 기존 정책에 불응을 선택하고 있다. 이에 본 연구에서는 참여자들이 기존 정책에 대한 불응을 결정함에 있어, 어떤 인식을 하고 있는지를 세밀하게 조망해보고자 한다. 이를 위하여 텍스트마이닝 기법을 적용하였다. 주요 온라인 커뮤니티에 남겨진 참여자들의 발화를 수집하여, 관련 정책에 대한 인식과 그 심적기재를 5개의 주제로 도출하였다. 정부의 정책에 따르는 것은 자유의사에 의한 결정이다. 따라서 처벌이나 벌금과 같은 무조건적인 억제 기재를 상정하는 것보다, 정책대상 즉, 현 참여자에 대한 깊이 있는 이해를 수행하는 것이 선행되어야 한다. 이에, 향후 본 연구를 기반으로 이들을 정책순응으로 유도할 수 있는 기재들을 세밀히 논의할 수 있기를 기대한다.

Keywords

Acknowledgement

이 논문은 2019년 대한민국 교육부와 한국연구재단의 지원을 받아 수행된 연구임(NRF-2019S1A5A8038782)

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