한국융합학회논문지 (Journal of the Korea Convergence Society)

  • 제12권8호
  • /
  • Pages.287-293
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  • 2021
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  • 2233-4890(pISSN)
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  • 2713-6353(eISSN)
한국융합학회 (Korea Convergence Society)
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장애인복지관 종사자의 전문성인식과 이직의도의 관계 : 자아효능감의 매개효과를 중심으로

The Relationship between the Professionalism Perception and the Turnover Intention of Employees in Welfare Centers for the Disabled: Focused on the Mediating Effect of the Self Efficacy

  • 이병록 (건양대학교 사회복지학과)
  • 투고 : 2021.05.13
  • 심사 : 2021.08.20
  • 발행 : 2021.08.28
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초록

본 연구는 장애인복지관 종사자의 전문성인식이 이직의도에 미치는 영향과 자아효능감의 매개효과를 검증하였다. 대전/충남의 장애인복지관 14개소의 종사자 356명에 대한 설문조사 결과를 분석하였다. SPSS/AMOS 18.0을 사용하여 빈도분석, 신뢰도 및 상관관계, 부트스트랩 등의 분석을 실시했다. 종사자들의 전문성인식의 이직의도에 대한 유의미한 영향과 자아효능감의 매개효과가 확인되었다. 분석결과를 근거로 하여 장애인복지관 종사자들의 이직의도를 감소시킬만한 몇 가지 방안을 제시하고자 한다. 첫째, 종사자들의 전문성인식을 높이기 위해 전문성을 향상시킬 수 있는 교육과 프로그램의 활성화, 처우수준의 개선, 기관 내부에 사회적 지지 체계의 구축 등이 요구된다. 둘째, 종사자들의 자아효능감을 향상시키기 위한 차원에서 종사자들과 관계인들 사이에 긍정적이고 존중하는 신뢰관계의 구축, 슈퍼바이저의 역량강화와 역할, 셀프리더십의 함양 등이 필요하다.

The object of this research is to make an analysis of the relationship between professionalism perception and turnover intention of employees in the welfare center for the disabled. This also verifies the mediating effect of self-efficacy between the two variables. We conducted a survey of employees being engaged in 14 centers of Chungnam/Daejeon areas and the 356 data were analyzed. The analysis results are as follows : 1) the professionalism perception of employees had a positive effect on turnover intention and self-efficacy. 2) the mediating effect of self-efficacy was verified between the professionalism perception and the turnover intention. Based on the findings of this study, some countermeasures were presented to reduce the employees' turnover intention.

키워드

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