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피부미용 매뉴얼 테크닉이 피부관리사의 직무심리(職務心理)에 미치는 영향

Skin Beauty Manual Technique Effects on Skin Manager's Job Psychology

  • 박장순 (송원대학교 뷰티예술학과)
  • 투고 : 2021.05.26
  • 심사 : 2021.08.20
  • 발행 : 2021.08.28

초록

미용(美容)산업의 폭발적 발전 속에서 피부관리사는 과중한 업무 강도나 무리한 근무시간으로 인해 건강과 직무(職務) 태도에 부정적 영향을 받게 됨에 따라 근무 환경이나 직무 심리에 대한 시급한 연구가 필요하다. 이에 가설을 설정하여 매뉴얼 테크닉과 연계한 피부관리사의 직무 효능감과 직무만족도에 미치는 주요 영향에 대해 분석하였다. 연구 결과 피부미용 매뉴얼 테크닉이 피부관리사의 직무 효능감에 미치는 영향에서는 강찰법이 많은 영향을 미쳤으며 직무만족도를 유발하는 영향에서는 유연법, 고타법, 진동법이 유의적 영향을 미쳤다. 피부관리실에서 고객의 시술 목적과 적용 범위에 따른 심화된 매뉴얼 테크닉의 연구와 개발은 피부관리사의 직무 효능감과 직무만족도뿐만 아니라 고객 만족을 위하여 필요하기 때문에 본 연구는 피부관리사의 직무심리의 후속 연구에 기초자료로 활용되리라 사료한다.

In the explosive development of the beauty industry, skin care workers are negatively affected by their health and work attitudes due to excessive work intensity or excessive working hours, so there is an urgent need to study the working environment and job psychology. To this end, hypotheses were established and the main effects on skin care workers' job efficacy and job satisfaction in connection with manual technique were analyzed. As a result of the study, in the effect of the skin care manual technique on the skin care professional's sense of job efficacy, the scrutiny method had a significant effect, and in the effect on job satisfaction, the flexible method, the gait method, and the vibration method had a significant effect. In the skin care room, research and development of in-depth manual technique according to the purpose and scope of application of the customer is necessary for the skin care professional's job efficacy and job satisfaction as well as customer satisfaction. It is expected that it will be used as a basic data.

키워드

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