Journal of the Korea Academia-Industrial cooperation Society (한국산학기술학회논문지)

The Korea Academia-Industrial cooperation Society (한국산학기술학회)
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The Influence of Job Stress and Job Satisfaction of 119 Paramedics on Job Performance Ability

119 구급대원의 직무스트레스, 직무만족도가 직무수행능력에 미치는 영향

  • Received : 2020.12.02
  • Accepted : 2021.03.05
  • Published : 2021.03.31
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Abstract

This study is a descriptive research study to determine the effect of job stress and job satisfaction of 119 paramedics on their job performance ability. The subjects were 119 paramedics working at the fire department who agreed to participate in the study, and data collection was conducted from July 1st to September 10th, 2020. Data analysis was performed using the SPSS 23.0 program, with frequency and percentage, mean and standard deviation, correlation analysis, t-test, and ANOVA. As a result, the average job stress, job satisfaction, and job performance ability of 119 paramedics were 2.85±0.29 points, 3.35±0.30 points, and 3.53±0.89, respectively. A higher job satisfaction indicated higher job performance ability. An examination of the characteristics of the variables according to the general characteristics showed that the job performance ability was related significantly to the marital status, age, and first aid experience. Based on this, to establish a positive professional intuition to increase the job performance ability of 119 paramedics, lower job stress, and increases job satisfaction, it is important to raise awareness of job satisfaction, establish a job view, and promote job satisfaction through performance improvement. Program development and education programs for children should be actively carried out.rough performance improvement. Program development and education programs for children should be actively carried out.

본 연구는 119구급대원의 직무스트레스와 직무만족도가 직무수행능력에 미치는 영향을 알아보기 위한 서술적 조사연구이다. 연구대상자는 연구 참여에 동의한 전라북도에 소재하고 있는 소방서에 재직 중인 119구급대원이며 자료 수집은 2020년 7월 1일부터 9월 10일까지 실시되었다. 자료 분석은 SPSS 23.0 프로그램을 이용하였으며, 빈도와 백분율, 평균과 표준편차, 상관분석, t-test, ANOVA로 하였다. 연구결과 119구급대원의 직무스트레스 평균은 2.85±.0.29점, 직무만족도 3.35±0.30점, 직무수행능력 3.53±0.89로 나타났으며, 직무만족도가 높을수록 직무수행능력이 높은 것으로 나타났다. 일반적 특성에 따른 변수들의 특성을 살펴보면 직무수행능력은 결혼여부, 연령, 구급경력에 따라 유의하게 관련이 있는 것으로 나타났다. 이상의 결과를 바탕으로 119구급대원의 직무수행능력을 높이기 위한 방안으로 긍정적인 전문직관을 확립하고, 업무의 만족과 관련된 인식을 증진시켜 직무스트레스를 낮추고 직무만족도를 높이기 위해 수행 개선을 통한 직업관 확립 및 직무만족도를 위한 프로그램 개발과 교육 프로그램이 적극적으로 이루어져야 할 것이다.

Keywords

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