Journal of Digital Convergence (디지털융복합연구)

The Society of Digital Policy and Management (한국디지털정책학회)
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An Exploratory Study on Sales and Operations Planning as SCM Supporting Tool

공급망 관리 지원도구로서의 S&OP 운영에 관한 탐색적 연구

  • Received : 2020.11.24
  • Accepted : 2021.02.20
  • Published : 2021.02.28
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Abstract

S&OP(Sales and Operations Planning) is an ongoing process of periodic planning, reviewing, and evaluation through the involvement of all key stakeholders. Within this process, performance is regularly reviewed and early warning signals are generated, so that the company can react quickly to changing market and operational environment. This paper presents a framework for effective S&OP for fair alignment, accountability, teamwork, visibility, and risk management. This framework focuses on supply chain information governance, level of information sharing through S&OP, role of S&OP as coordination mechanism, APS effectivesness as a planning tool and SCM performance. In addition, a brief case study on the operating characteristics of S&OP at three Korean firms is presented. Implications of the study finding are also provided. It will also make companies that are considering the introduction of S&OP aware of the importance of S&OP, which will provide practical guidelines for the introduction of S&OP.

판매 및 운영계획(S&OP)은 공급망 운영에 참여하는 다양한 이해관계자의 참여를 통해 주기적으로 공급망 계획을 수립, 평가하는 프로세스를 의미한다. S&OP를 통해 기업의 공급망 성과를 주기적으로 평가하고 공급망 상의 위험신호를 효율적으로 감지함으로써 시장과 운영환경의 변화에 신속히 대응할 수 있다. 본 논문은 공급망 운영의사결정의 정렬성, 결과에 대한 책무성, 팀워크, 가시성 및 위험관리수준 제고에 효과적인 S&OP의 구조에 대한 프레임워크를 제시해보고자 한다. 공급망 정보 거버넌스, S&OP를 통한 정보공유수준, 조정 메커니즘으로서의 S&OP 역할, 계획수립도구로서의 첨단계획수립시스템(APS) 및 공급망 운영성과 등의 다양한 요소를 포함한 S&OP 프레임워크를 살펴보고, 국내 3개 기업의 S&OP 운영에 관한 사례분석 결과와 연구결과의 함의도 간략히 제시하고자 한다. 또한 아직까지 S&OP 도입을 고려하고 있는 기업들에게 S&OP의 중요성을 인식하게 하고 이를 통해 S&OP 도입을 위한 실무적 차원의 가이드라인을 제공할 수 있을 것으로 보인다.

Keywords

References

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