A Study on the Strategic Orientation and the Performance of IT Startups : The Moderating Effect of Corporate Social Responsibility Orientation

IT스타트업의 전략적 지향성과 성과에 관한 연구 : 기업의 사회적 책임 지향성 조절효과

  • 심연수 (경북대학교 일반대학원 경영학부) ;
  • 서정해 (경북대학교 경영학부) ;
  • 박은미 (경북대학교 일반대학원 경영학부)
  • Received : 2021.01.02
  • Accepted : 2021.02.22
  • Published : 2021.02.28

Abstract

The aim of this study is to investigate the effects of each of the three sub-dimensional strategic orientations of technology orientation, customer orientation, and competitor orientation, on performance, targeting IT startups based on technology. and to analyze moderating effect of corporate social responsibility, which is more important to modern society. For the analysis, , The IT startups completed empirical research through path analysis after evaluating the suitability of measurement models and structural models using PLS-SEM for 94 companies less than 7 years that have moved in startup support institutions. As a result of the study, the three sub-dimensions of strategic orientation, technology orientation, customer orientation, and competitor orientation, all had a positive (+) effect on startups' performance. and the Corporate social responsibility orientation was verified as moderating the startup's strategic orientation and startups' performance. The results of this study imply the importance of corporate social responsibility orientation in the strategy setting of start-ups, as well as the direction of strategy-setting for technology-based startups for competitive advantage and long-term survival.

본 연구의 목적은 기술을 기반으로 하고 있는 국내 IT스타트업에서 전략적 지향성의 세 가지 하위차원인 기술 지향성, 고객 지향성, 경쟁자 지향성 각 요인이 성과에 미치는 영향에 대해 알아보고, 그 관계에서 최근 현대 사회에서 기업에게 더욱 중요하게 요구되는 기업의 사회적 책임 지향성의 조절효과를 분석하는데 목적이 있다. 분석을 위해, 스타트업 지원기관 등에 입주하고 있는 7년 미만의 94개 IT스타트업을 대상으로 PLS-SEM을 사용하여 측정모형과 구조모형의 적합성을 평가한 후 경로분석으로 실증연구를 완료하였다. 연구결과, 전략적 지향성의 세 가지 하위 차원인 기술 지향성, 고객 지향성, 경쟁자 지향성 모두 스타트업 성과에 정(+)의 영향을 미쳤고, 기업의 사회적 책임 지향성은 스타트업의 전략적 지향성과 성과 사이의 관계를 모두 정(+)적으로 조절하는 것으로 검증되었다. 또한, 본 연구의 결과는 기술을 기반으로 하는 IT스타트업의 경쟁우위와 장기존속을 위한 전략 설정 방향과 더불어 스타트업의 전략설정에 있어 기업의 사회적 책임 지향성의 중요성을 시사하고 있다.

Keywords

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