한국항공운항학회지 (Journal of the Korean Society for Aviation and Aeronautics)

  • 제28권2호
  • /
  • Pages.18-28
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  • 2020
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  • 1225-9705(pISSN)
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  • 2466-1791(eISSN)
한국항공운항학회 (The Korean Society for Aviation and Aeronautics)
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항공사 조직구성원의 항공안전과 항공보안에 대한 상충적 태도가 조직효과성에 미치는 영향 연구

A Study on the Effect of Airline Staff's Contradictory Attitude between Aviation Safety and Aviation Security to Organizational Effectiveness

  • 김창우 ((주)대한항공 인천여객서비스지점) ;
  • 김기웅 (한국항공대학교 경영학과) ;
  • 박성식 (한국교통대학교 항공운항학과)
  • 투고 : 2020.03.04
  • 심사 : 2020.05.30
  • 발행 : 2020.06.30
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초록

This paper has studied the effect of airline staff's perception on both aviation safety and aviation security to their organizational effectiveness. Airline staff's perception on aviation safety is different from that on aviation security due to organizational difference in an airline. Through an empirical analysis, it was analyzed the effect of such perceptional difference on airline's organizational effectiveness. According to the analysis, it was found the perception of aviation safety has a significant positive effect on organizational effectiveness. Airline staff believed the safety is a core value of an airline and emphasizing the safety never impeded the airline's operation including service quality. Secondly, it was proven the perception on abiding by aviation security rules had a significant negative effect on organizational effectiveness. However, emphasizing aviation security had a very significant positive contribution on airline's philosophy of aviation safety. Following the research results, it was suggested an airline look for improving the process and regulations to deal with aviation security in the organization.

키워드

참고문헌

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