Journal of Korean Academy of Nursing (대한간호학회지)

Korean Society of Nursing Science (한국간호과학회)
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Effect of Emotional Coaching Program for Clinical Nurses on Resilience, Emotional Labor, and Self-efficacy

간호사를 위한 감정코칭 프로그램이 회복탄력성, 감정노동, 자기효능감에 미치는 효과

  • Received : 2019.09.19
  • Accepted : 2020.03.31
  • Published : 2020.06.30
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Abstract

Purpose: This study aimed to assess the effect of the emotional coaching program for hospital nurses. Methods: The study used a non-equivalent control group pretest-posttest design, and participants included 60 nurses (30 in the experimental group and 30 in the control group) who worked at a general hospital. The experimental group attended four sessions, one per week, with each session lasting two and a half hours. Collected data were analyzed using descriptive statistics, Fisher's exact test, χ2 test, t-test, paired t-test, and repeated measures ANOVA using SPSS WIN 23.0 program. Results: Significant differences were shown between the experimental and the control groups regarding emotional labor (F=68.40, p<.001), resilience (F=48.77, p<.001), and self-efficacy (F=15.31, p<.001). Conclusion: The emotional coaching program for nurses is useful for enhancing nurses' emotional labor management, resilience, and self-efficacy. In addition, this program may serve as a basis for providing emotional coaching to nurses in the future.

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