은행원의 Big5 성격요인이 창업의도에 미치는 영향: 디지털미디어 활용역량의 매개효과

A Study of Influence of B anker's Big5 Personality Traits on Entrepreneurial Intention: Mediated Effect of Digital Media Utilization Capability

  • 김경선 (연세대학교 정경.창업대학원 창업학전공) ;
  • 박우진 (연세대학교 정경대학 경영학부) ;
  • 배병윤 (연세대학교 정경대학 경영학부)
  • Kim, Kyong seon (The Graduate School of G. B. Entrepreneurship, Yonsei University) ;
  • Park, Woojin (College of Government & Business, Yonsei University) ;
  • Bae, byung Yun (College of Government & Business, Yonsei University)
  • 투고 : 2019.11.08
  • 심사 : 2020.02.19
  • 발행 : 2020.04.30

초록

본 연구는 선행 연구를 바탕으로 5개의 시중은행(KB국민은행, 신한은행, 우리은행, KEB하나은행, NH농협은행)에 종사하는 은행원의 성격특성을 Big5 성격요인으로 분석하고, 그 성격 요인에 따라 창업의도와 디지털미디어 활용역량에 미치는 영향에 대하여 알아보았다. 또한 Big5 성격요인과 창업의도 사이에서 디지털미디어 활용역량의 매개효과가 있는지에 대한 분석도 진행하였다. 그 결과 첫째, Big5 성격요인 중 외향성, 개방성이 창업의도와 정(+)의 관계를, 성실성은 부(-)의 관계를 나타내었다. 둘째, Big5 성격 요인과 디지털미디어 활용역량과의 관계에서 친화성, 성실성, 개방성은 콘텐츠 활용역량에 긍정적인 영향을 미쳤으며 커뮤니케이션 활용역량은 개방성과 정(+)의 상관관계를 보였다. 셋째, 디지털미디어 활용역량인 콘텐츠 활용역량과 커뮤니케이션 활용역량이 창업의도에 미치는 영향에서는 커뮤니케이션 활용역량이 창업의도에 정(+) 영향을 미쳤다. 넷째, Big5 성격요인과 창업의도 사이에 디지털미디어 활용역량의 매개효과를 검증한 결과 커뮤니케이션 활용역량이 개방성과 창업의도를 매개하였다. 창업에 관심이 있는 은행원을 대상으로 은행원의 특성에 맞는 체계적이고 실질적인 창업 교육을 함으로써 퇴직 후 실제 창업에 도움을 주는 것이 필요하다. 또한 창업교육을 통하여 커뮤니케이션 활용역량을 강화함으로써 창업에 필요한 다양한 정보를 수집하고, 나아가 수집한 정보를 바탕으로 새로운 가치를 창출하여 실제 창업으로 이어질 수 있도록 교육을 활성화 할 필요가 있다는 결론을 도출하였다.

This study aimed to analyze characteristics of banker's personality who were engaged in five commercial banks (KB Kookmin Bank, Shinhan Bank, Woori Bank, KEB Hana Bank and NH Nonghyup Bank) with Big5 personality traits and also, investigate the influence of personality traits on entrepreneurial intention and digital media utilization capability, especially based on preceding research. Also, it analyzed mediated effect of digital media capability between Big5 personality traits and entrepreneurial intention. First, the analysis results of the influence of Big5 personality traits on the entrepreneurial intention showed that extroversion, openness had positive impact on the entrepreneurial intention but sincerity had negative impact on the entrepreneurial intention. Second, the friendliness, sincerity, openness had positive impact on contents utilization capability while openness had positive impact on the communication utilization capability. Third, the influence of communication utilization capability on the entrepreneurial intention was positive. Fourth, the mediated effect of digital media capability between Big5 personality traits and entrepreneurial intention discovered that the communication utilization capability mediated the openness and entrepreneurial intention. It's required to look for the bankers with extroversion, openness that positively influenced entrepreneurial intention and carry out systematic, practical entrepreneurship education to help set up actual business after retirement. This study successfully derive conclusion that it's in urgent need to improve entrepreneurship education program so that the bankers could strengthen their communication utilization capability and improve their capability to gather various information through entrepreneurship education and furthermore, create new value followed by starting their own business.

키워드

참고문헌

  1. Ahn, J. I.(2002). Digitalized Communication and Media Literacy: Groping for the Meaning and Research Focus in Multiliteracy. Korean Association for Educational Information and Broadcasting. 8(3), 5-23.
  2. Ajzen, I.(1991). The theory of planned behaviour. Organizational Behaviour and Human Decision Processes, 50, 179-211. https://doi.org/10.1016/0749-5978(91)90020-T
  3. Amiel, T., & Sargent, S. L.(2004). Individual differences in Internet usage motives. Computers in Human Behavior, 20(6), 711-726. https://doi.org/10.1016/j.chb.2004.09.002
  4. Bae, B. Y., & Lee, J. H.(2015). A Study on the Regulatory Focus, Entrepreneurial Orientation, and Entrepreneurial Intentions of College Students in Korea. Asia-Pacific Journal of Business Venturing and Entrepreneurship, 10(6). 215-223. https://doi.org/10.16972/APJBVE.10.6.201512.215
  5. Baron, R. M., & Kenny, D. A.(1986). The moderator-mediator variable distinction in social psychological research: Conceptual, strategic, and statistical considerations. Journal of personality and social psychology, 51(6), 1173. https://doi.org/10.1037/0022-3514.51.6.1173
  6. Bird, B. J.(1988). Implementing entrepreneurial ideas: the case for intentions. Academy of Management Review, 13, 442-454. https://doi.org/10.5465/AMR.1988.4306970
  7. Block, J.(2010). The five-factor framing of personality and beyond: Some ruminations. Psychological Inquiry, 21(1), 2-25. https://doi.org/10.1080/10478401003596626
  8. Buss, A. H., & Finn, S. E.(1987). Classification of personality traits. Journal of personality and social psychology, 52(2), 432. https://doi.org/10.1037//0022-3514.52.2.432
  9. Costa Jr, P. T., & McCrae, R. R.(1992). The five-factor model of personality and its relevance to personality disorders. Journal of personality disorders, 6(4), 343-359. https://doi.org/10.1521/pedi.1992.6.4.343
  10. Costa Jr, P. T., McCrae, R. R., & Dye, D. A.(1991). Facet scales for agreeableness and conscientiousness: a revision of tshe NEO personality inventory. Personality and Individual Differences, 12(9), 887-898. https://doi.org/10.1016/0191-8869(91)90177-D
  11. Crant, M. J.(1996). The proactive personality scale as a predictor of entrepreneurial intentions. Journal of Small Business Management, 34(3), 42-49.
  12. Digman, J. M.(1990). Personality structure: Emergence of the five-factor model. Annual review of psychology, 41(1), 417-440. https://doi.org/10.1146/annurev.ps.41.020190.002221
  13. Ettis, S. A., & M. K. Kefi.(2016). Entrepreneurial intentions amongst Tunisian students: an empirical investigation applying the Big-five personality traits theory. International Journal of Higher Education Management, 3(1), 49-64.
  14. Goldberg, L. R.(1990). An alternative" description of personality": the big-five factor structure. Journal of personality and socia psychology, 59(6), 1216. https://doi.org/10.1037/0022-3514.59.6.1216
  15. John, O. P., Naumann, L. P., & Soto, C. J.(2008). Paradigm shift to the integrative big five trait taxonomy. Handbook of personality: Theory and research, 3(2), 114-158.
  16. John, O. P., & Srivastava, S.(1999). The Big Five trait taxonomy: History, measurement, and theoretical perspectives. Handbook of personality, Theory and research, 102-138.
  17. Keyes, C. L. M., Shmotkin, D., & Ryff, C. D.(2002). Optimizing well-being: The empirical encounter of two traditions. Journal of Personality and Social Psychology, 82(6), 1007-1022. https://doi.org/10.1037/0022-3514.82.6.1007
  18. Kim, D. Y., & Yoo, T. Y.(2002). The relationships between the Big Five personality factors and contextual performance in work organizations. The Korean Journal of Industrial and Organization Psychology, 15(2), 1-24.
  19. Ko, Y. S.(2019). A Study on the Relationship Between Big Five Factors of the Middle-Aged and the Entrepreneurial Intention in the Era of Convergence. The Korean Society of Science & Art, 37(1), 1-12.
  20. Krueger, N. F., Reilly, M. D., & Carsrud, A. L.(2000). Competing models of entrepreneurial intentions. Journal of Business Venturing, 15(5-6), 411-432. https://doi.org/10.1016/S0883-9026(98)00033-0
  21. Kwon, S. H., & Hyeon, S. H.(2014). A study of the factors influencing the Digital Literacy capabilities of middle-aged people in online learning. Korean Journal of the Learning Sciences, 8(1), 120-140.
  22. Landers, R. N., & Lounsbury, J. W.(2006). An investigation of Big Five and narrow personality traits in relation to Internet usage. Computers in Human Behavior, 22(2), 283-293. https://doi.org/10.1016/j.chb.2004.06.001
  23. Lee, H. J., & Choi, G. B.(2008). The Influence of Hotel Service Employee's Personality Trait on Job Performance: Focused on The Mediating Role of Job Resourcefulness and Employee's Service Orientation. Korean Journal of Marketing, 23(3), 117-140.
  24. Lee, K. I., & Ahn, C. G.(1996). Clinical Application of The Revised NEO Personality Inventory. The Korean Journal of Counseling and Psychotherapy, 8(1), 65-79.
  25. Lee, S. G.(2017). A Study on the Factors Affecting the Entrepreneurial Intention of Employees. Department of Venture Management. Doctoral thesis, The Graduate School of Venture, Hoseo University.
  26. Lee, J. M., & Kang, S. K.(2015). A Study on Factors Having Effect on the Turnover and Entrepreneurial Intention of Financial Institution Workers. Asia-Pacific Journal of Business Venturing and Entrepreneurship. 10(5), 151-163. https://doi.org/10.16972/apjbve.10.5.201510.151
  27. Lee, S. N.(2010). The Effects of Personality Traits on the IT Education's Satisfaction & Performance. Journal of Business Education, 17, 1-16.
  28. Little, B.(2014). Me, myself, and us: The science of personality and the art of well-being. Public Affairs.
  29. McCrae, R. R., & Costa, P. T.(1987). Validation of the five-factor model of personality across instruments and observers. Journal of personality and social psychology, 52(1), 81. https://doi.org/10.1037/0022-3514.52.1.81
  30. Mishra, P., Nicholson, M., & Wojcikiewicz, S.(2001). Seeing ourselves in the computer: How we relate to technologies. Journal of Adolescent & Adult Literacy, 44(7), 634-641.
  31. Moon, S. S., & Jeon, I. O.(2017). Effects of Self-efficacy by Interactivity in Social Media on Entrepreneurial Intention. Korea Logistics Review, 27(5), 135-147.
  32. Moon, Y. H., Hong, A. R., & Hwang, J. S.(2017). A Study on the Effect of User's Personality and Accessibility on Digital Literacy. Information Society & Media, 18(2), 33-64.
  33. Norman, W. T.(1963). Toward an adequate taxonomy of personality attributes: Replicated factor structure in peer nomination personality ratings. The Journal of Abnormal and Social Psychology, 66(6), 574. https://doi.org/10.1037/h0040291
  34. Ozer, D. J., & Benet-Martinez, V.(2006). Personality and the prediction of consequential outcomes. Annu. Rev. Psychol, 57, 401-421. https://doi.org/10.1146/annurev.psych.57.102904.190127
  35. Park, D. G., Kim, S. H., & Hur, Y. W.(1999). The Relationship between Holland's RIASEC Interest Types and Five-Factor Model of Personality. Korean Journal of Industrial and Organizational Psychology, 12(1), 95-112.
  36. Ryan, T., & Xenos, S.(2011). Who uses Facebook? An investigation into the relationship between the Big Five, shyness, narcissism, loneliness, and Facebook usage. Computers in Human Behavior, 27(5), 1658-1664. https://doi.org/10.1016/j.chb.2011.02.004
  37. Salgado, J. F.(2002). The Big Five personality dimensions and counterproductive behaviors. International Journal of Selection and Assessment, 10(1-2), 117-125. https://doi.org/10.1111/1468-2389.00198
  38. Seidman, G.(2013). Self-presentation and belonging on Facebook: How personality influences social media use and motivations. Personality and Individual Differences, 54(3), 402-407. https://doi.org/10.1016/j.paid.2012.10.009
  39. Sin, H. S.(2018). The Effects of Potential IT Entrepreneurs' 5 Personality Factors on Personal Innovation, Self-Efficiency and Entrepreneurial Intentions. Korean Computers and Accounting Review, 16(1), 111-133.
  40. Suh, J. H.(2010). The Study for Effect on the Performance of Factors of a Barrier to Growth by Information Literacy of Domestic Micro Business. Doctoral thesis, Department of Business Administration Graduate School, Soongsil University.
  41. Tuten, T. L., & Bosnjak, M.(2001). Understanding differences in web usage: The role of need for cognition and the five factor model of personality. Social Behavior and Personality: an international journal, 29(4), 391-398. https://doi.org/10.2224/sbp.2001.29.4.391
  42. Yoon, B. S.(2004). Determinants of Entrepreneurial Intentions: Individual Characteristics and Environmental Factors. Korean Business Review, 17(2), 89-110.
  43. Yusof, M., Sandhu, M. S., & Jain, K. K.(2007). Relationship between psychological characteristics and entrepreneurial inclination: A case study of students at University Tun Abdul Razak (Unitar). Journal of Asia Entrepreneurship and sustainability, 3(2), 1.
  44. Zhao, H., Seibert, S. E., & Lumpkin, G. T.(2010). The relationship of personality to entrepreneurial intentions and performance: A meta-analytic review. Journal of Management, 36(2), 381-404. https://doi.org/10.1177/0149206309335187