Journal of Service Research and Studies (서비스연구)

The Society of service Science (서비스사이언스학회)
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A Study on Technology Commercialization in the 4th Industrial Revolution

제4차 산업혁명의 기술 상용화에 관한 연구

  • 성태경 (경기대학교 지식정보서비스대학 회계세무.경영정보학부)
  • Received : 2019.01.31
  • Accepted : 2019.03.27
  • Published : 2019.03.31
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Abstract

This study discusses the 4th industrial revolution and technology commercialization (TC), identifies success factor (SFs) for TC from the literature review, and empirically tests these factors through questionnaires to executives in the 4th industrial revolution industries. Literature review identifies 11 SFs and they are communication, management support, incentives for TC, common goals, understanding business, awareness of TC, cooperation among partners, government support, concreteness of technology, demand-pull technology, and experience of TC. Questionnaires were administered to CEOs and CIOs in 202 companies in the 4th industrial revolution industries and final response rate was 64.4% (260 out of 404) that is considered to be high. Respondents rate cooperation among partners as the most important, followed by management support, communication, common goals, and incentives for TC. To successfully pursue technology commercialization projects in the 4th industrial revolution industries, the attention should be focused on SFs that are evaluated as very important.

본 연구는 제4차 산업혁명과 기술 상용화에 대해 논의하고, 기술 상용화에 영향을 미치는 성공 요인을 문헌 연구를 통하여 도출하여, 제4차 산업혁명을 주도하는 산업계 경영진에게 설문을 통하여 이들 요인을 실증적으로 검증하였다. 문헌연구 결과 기술 상용화에 영향을 미치는 11가지 성공 요인은'대화와 소통','경영층 지원','경영에 대한 이해','기술 상용화의 이해','관련자간의 협력','기술 상용화 장려책','공동목표 인식','정부 지원','기술 상용화 경험', '기술의 구체성','수요자 요청 기술'이었다. 404부의 설문지를 제4차 산업혁명 업계에 속하는 기업의 CEO와 CIO에게 발송하였고, 최종 응답률은 64.4%(260부)로서 상당히 높은 참여율을 보였다. 응답자들은 제4차 산업혁명의 기술 상용화에 가장 중요한 요인으로'관련자간의 협력'을 꼽았고, 뒤이어'경영층 지원','대화와 소통','공동 목표 인식','기술 상용화에 대한 이해'순으로 평가하였다. 기업이 제4차 산업혁명의 기술 상용화 프로젝트의 성공 가능성을 제고하기 위해서는, 본 연구에서 높은 평가를 받은 성공 요인들에 높은 관심을 가지고 사업을 추진하여야 할 것이다.

Keywords

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