Journal of Digital Convergence (디지털융복합연구)

The Society of Digital Policy and Management (한국디지털정책학회)
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Collectivistic cultural influence on Change oriented Organizational Citizenship Behavior with Emotional Regulation mediating

대기업 구성원의 집단적 문화 성향이 감성활용과 변화적 조직시민행동에 미치는 영향

  • Kang, Yoonhee (School of Business Administration, Pusan National University)
  • Received : 2019.09.01
  • Accepted : 2019.10.20
  • Published : 2019.10.28
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Abstract

This study utilized one of Hofstede's cultural dimension, collective dimension and validated its influence on individual's change oriented organizational citizenship behavior(COCB hereafter) with mediation of emotional regulation. Previous research on Hofstede's cultural dimensions were mostly conducted at national levels. However, in this study, Yoo's CVSCALE was used to analyze collectivistic tendencies at individual levels and its influence on emotional regulation and COCB were measured. The study distributed 200 paper based self administered surveys to employees of Fortune 500 electronic company in Korea for two weeks period. Findings indicated individual's collectivistic dimension positively influenced COCB and emotional regulation mediated between collectivism and COCB. In conclusion and application, the significance of this research lies in indicating collectivistic culture's positive influence on COCB and emotional regulation as possible antecedents of Change oriented Organizational Citizenship Behavior.

본 연구는 기업 구성원의 집단적 문화성향이 변화적 조직시민행동에 미치는 영향 및 감성활용의 매개효과를 확인하는데 목적을 두고 분석하였다. 홉스테드의 문화차원인 집단적 문화성향은 아시아국가에서 높게 나타났으며 관련 선행연구는 학교 및 국가별 차원에서 대부분 분석되었다. 본 연구는 홉스테드 문화차원을 개인적 차원으로 설문화한 Yoo's Cultural Value Scale (CVSCALE) 사용하여 국내 S 전자회사의 임직원 200명을 상대로 자기기입식 설문지를 2주 동안 수집, SPSS 21.0을 통해 통계 분석했으며 결과는 다음과 같다. 구성원의 집단적 문화성향은 변화적 조직시민 행동에 유의한 (+) 영향을 미친다고 나타났으며 개인의 감성활용이 집단적 문화성향과 변화적 조직시민행동을 완전 매개한다는 결과가 나타났다. 본 연구 결과를 통해 구성원의 집단적 문화성향이 조직의 성과에 긍정적 영향을 준다는 점을 검증하였다. 본 연구결과를 통해 집단적 문화성향과 감성활용 능력이 조직시민행동의 선행요인의 가능성이란 새로운 시사점을 제공하였다. 또한 구성원들의 감성 활용 훈련 및 교육을 제도적으로 정착하여 개인 및 그룹차원의 성과를 향상하도록 제시하였다.

Keywords

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