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Analysis of Information Seeking Behaviors of Social Science Teachers According to Their Tasks

사회과 교사의 정보추구행태 분석을 통한 교육정보서비스 제안

  • 임정훈 (대전반석고등학교) ;
  • 이종욱 (경북대학교 문헌정보학과) ;
  • 이병기 (공주대학교 사범대학 문헌정보교육과)
  • Received : 2019.08.20
  • Accepted : 2019.09.25
  • Published : 2019.09.30

Abstract

This study aims to propose educational information services for social science teachers by analyzing their information seeking behaviors. The author carried out in-depth interviews with thirteen social science teachers in Daejeon and analyzed them using an information seeking behavior model of Leckie, Pettigrew and Sylvain. The study results showed that information needs of social science teachers arise from extrinsic and intrinsic motivations according to their work roles and tasks. Also, the characteristics of information needs such as repeatability, predictability, urgency, and complexity appear to influence information seeking behaviors. The participants used various information sources including web, book, and interpersonal sources. Moreover, the study observed some factors that may influence perception toward information sources such as trustworthiness, information quality, packaging, prior success experience. Finally, the perception change and use frequency of information sources were also identified. Based on these findings, the author proposed information services for social science teachers including integrated information provision services, information literacy programs, networking services and readers advisory services.

본 연구는 사회과 교사의 과업에 따른 정보추구행태를 분석하여 이들에게 필요한 교육정보서비스를 제안하는 데 목적이 있다. 이를 위해 대전지역 13명의 사회과 교사를 대상으로 반 구조화된 심층 면담을 실시하였고, 수집한 자료는 Leckie, Pettigrew and Sylvain의 정보추구모형을 적용하여 분석하였다. 분석 결과, 사회과 교사의 정보요구는 업무 역할과 과업에 따라 내재적 및 외재적 동기에 의해 발생하였다. 그리고 정보요구의 성질인 반복성, 예측 가능성, 긴급성, 난이성은 정보추구행태에 영향을 줄 수 있는 것으로 나타났다. 사회과 교사는 정보요구를 해결하기 위해 웹 정보, 도서정보, 인적정보 등 다양한 정보원을 이용하는 것으로 나타났으며, 정보원 인식에 미칠 수 있는 요인으로는 신뢰성, 정보의 질, 정보제공 형태, 앞선 정보탐색 성공 경험 여부 등이 식별되었다. 나아가 정보원에 대한 인식 변화를 비롯하여 정보원 이용 빈도를 파악할 수 있었다. 이를 토대로 사회과 교사를 위한 정보서비스로 다양한 유형의 자료 통합제공 서비스, 정보 리터러시 교육, 인적 네트워크 서비스, 도서추천서비스 등을 제안하였다.

Keywords

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