Journal of Korean Society of Archives and Records Management (한국기록관리학회지)

Korean Society of Archives and Records Management (한국기록관리학회)
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A Study on the Usability Evaluation of the Archival Contents in the National Archives of Korea: Focus on "Decisions Relating to the Independence Movement" Collection

국가기록원 기록정보콘텐츠의 사용성 평가에 관한 연구: '독립운동관련 판결문' 컬렉션을 중심으로

  • 유은영 (한성대학교 대학원 문헌정보학과 기록관리학전공) ;
  • 강순애 (한성대학교 크리에이티브인문학부)
  • Received : 2019.01.18
  • Accepted : 2019.02.13
  • Published : 2019.02.28
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Abstract

The study aims to determine the areas and elements of usability evaluation that reflect the characteristics of the archival contents collections in the National Archives of Korea, and to evaluate the usability of the "Decisions Relating to the Independence Movement" collection for history majors. Through the findings, the relation and importance level that usability evaluation areas and elements have on overall satisfaction can be identified. As a result of this study, the areas of content, search, and interface all had positive effects on overall satisfaction. The interface area holds the greatest influence, and the two elements on each area were found to have a positive effect. On the other hand, users selected the order of importance as "search" first, "contents" second, and "interface" third, showing that interface was considered relatively less important. Based on this, we propose improving the usability direction of the archival contents collection of the National Archives of Korea.

본 연구는 국가기록원에서 제공하는 기록정보콘텐츠 중 컬렉션 유형의 특성을 반영한 사용성 평가영역과 항목을 도출하고, 역사 전공자를 대상으로 '독립운동관련 판결문' 컬렉션의 사용성 평가를 진행하였다. 이를 통해 사용성 평가영역 및 항목이 전체 만족도에 미치는 영향 관계와 중요도를 파악하였다. 연구 결과 '인터페이스, 콘텐츠, 검색' 영역 순으로 전체 만족도에 긍정적인 영향을 미쳤으며 각 영역 별로 2개 평가항목이 유의미한 영향을 미치는 것으로 나타났다. 중요도는 '검색, 콘텐츠, 인터페이스' 순으로 나타났으며, 인터페이스 영역의 중요도가 비교적 더 낮게 나타났다. 이를 토대로 국가기록원 기록정보콘텐츠 컬렉션 유형의 사용성 개선 방향을 제시하였다.

Keywords

<표 1> 국가기록원 기록정보콘텐츠 컬렉션 유형

HKGRBG_2019_v19n1_137_t0001.png 이미지

<표 2> 기록정보콘텐츠 평가 선행연구 평가영역 및 항목

HKGRBG_2019_v19n1_137_t0002.png 이미지

<표 3> 웹사이트 사용성 평가 연구 평가요소

HKGRBG_2019_v19n1_137_t0003.png 이미지

<표 4> WebQual 4.0의 세부 평가항목7)

HKGRBG_2019_v19n1_137_t0004.png 이미지

<표 5> 사용성 평가요소 분석

HKGRBG_2019_v19n1_137_t0005.png 이미지

<표 6> 컬렉션 유형의 사용성 평가항목

HKGRBG_2019_v19n1_137_t0006.png 이미지

<표 7> 사용성 평가 결과 종합8)

HKGRBG_2019_v19n1_137_t0007.png 이미지

<표 8> 평가영역과 전체 만족도의 상관관계

HKGRBG_2019_v19n1_137_t0008.png 이미지

<표 9> 평가영역별 전체 만족도 단순회귀분석

HKGRBG_2019_v19n1_137_t0009.png 이미지

<표 10> 콘텐츠 영역 사용성 평가항목이 전체 만족도에 미치는 영향

HKGRBG_2019_v19n1_137_t0010.png 이미지

<표 11> 사용성 평가영역별 중요도 순위

HKGRBG_2019_v19n1_137_t0011.png 이미지

<표 12> 중요 평가항목 다중응답 분석

HKGRBG_2019_v19n1_137_t0012.png 이미지

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