The Journal of the Korea institute of electronic communication sciences (한국전자통신학회논문지)

Korea Institute of Electronic Communication Science (한국전자통신학회)
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Design and Implementation of Order Settlement System Using Artificial Intelligence Speaker

인공지능 스피커를 활용한 주문결제 시스템의 설계 및 구현

  • 김동현 (동서대학교 컴퓨터공학부) ;
  • 최병현 (동서대학교 컴퓨터공학부) ;
  • 반재훈 (고신대학교 IT경영학과)
  • Received : 2019.10.27
  • Accepted : 2019.12.15
  • Published : 2019.12.31
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Abstract

Recently, we have been able to quickly order and pay with kiosks even at fast food restaurants, small private restaurants and cafes. However, people with disabilities who are uncomfortable with their arms and who are sitting in wheelchairs are difficult to use by pressing graphical buttons to use kiosks. Older people also feel uncomfortable to use kiosks because of their cognitive abilities to accept new information as they get older. In this paper, to solve this problem, we design and implement a order-payment system to add the voice command element of the AI speaker to the visual command element when the user interacts with the kiosk.

최근에 패스트푸드점, 개인이 운영하는 소규모 식당이나 카페 등에서도 키오스크를 이용하여 주문하고 결제하는 모습들을 흔하게 볼 수 있다. 팔을 사용하는데 불편한 장애인과 휠체어에 앉아 있는 장애인들은 그래픽 버튼을 눌러 사용하기가 어렵고, 노인들은 나이가 많아질수록 새로운 정보를 받아들이는 인지능력이 떨어져 사용하기에 불편함을 느낀다. 본 논문에서는 이러한 문제점을 보완하기 위해 사용자가 키오스크와 상호작용을 할 때 기본적으로 제공되는 시각적인 명령요소에 인공지능 스피커의 음성적 명령요소를 추가하여 키오스크에서 음성으로 명령을 수행할 수 있는 주문결제 시스템을 설계하고 구현한다.

Keywords

References

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