DOI QR코드

DOI QR Code

디지털 아카이브 구축을 위한 공개 소프트웨어 사용성 평가

Usability Testing of Open Source Software for Digital Archiving

  • 전경선 (숙명여자대학교 문헌정보학과) ;
  • 장윤금 (숙명여자대학교 문헌정보학과)
  • 투고 : 2018.07.19
  • 심사 : 2018.08.13
  • 발행 : 2018.08.31

초록

본 연구는 도서관, 기록관, 박물관 등 전문적인 기관에서 기록물을 보존하고 관리하는 중앙 집중식 디지털 아카이브 구축방식과는 달리, 예산과 전문 인력이 부족한 민간 아카이브 또는 일반 개인의 디지털 아카이브 구축을 위한 공개 소프트웨어의 활용 가능성을 조사하고자 하였다. 이를 위해 공개 소프트웨어 세 가지 AtoM, ArchivesSpace, Omeka를 제안하고, 공개 소프트웨어에 대한 경험이 없는 구축자와 이용자를 대상으로 사용성 평가를 실시하였다. 평가결과, AtoM은 기록관리시스템과 서비스를 제공하기 위해 개발된 시스템으로 구축자와 이용자 모두 만족도가 높게 나타났으나, ArchivesSpace는 기록물 입력 필수 항목이 많고, 이미지 객체가 검색 화면에 제공되지 않는 등 구축자와 이용자 모두 불편하다고 응답하였다. Omeka는 아이템 레벨만 간단히 입력하여도 아카이브 구축이 가능하여 구축자 만족도는 높게 나타났으나, 검색 서비스를 고려하지 않은 전시 기능 중심 시스템으로 이용자 만족도는 낮게 나타났다. 이러한 평가 결과를 기반으로 소규모 기관이나 일반 개인이 공개 소프트웨어를 선정하고자 할 때 고려해야 하는 선정 기준을 목적, 라이선스, 구축 환경, 기능, 메타데이터, 상호운용성 등의 항목으로 제안하였다.

This research aims to explore the possibility of open source software for creating digital archives of small organizations or ordinary people that run short of budget and professional workforce and may easily create digital archives without the help of a professional. To do so, this study suggested three open source software, AtoM, ArchivesSpace, and Omeka, for such use, and conducted usability tests with system designers and users who had no experience with open source software. The results of the usability testing was that AtoM, which was developed to support the records management system and user services of small organizations, proved satisfactory to both system designers and users. ArchivesSpace had too many required fields with it to create archives. Omeka greatly satisfied the system designers because it is possible to create archives with simple inputs on the item level. However, Omeka, which focuses on exhibition functions while neglecting search functions, registered low satisfaction among the users. Based on the results of the usability testing, this study suggested selection criteria of open source software for small organizations or ordinary individuals, namely, purposes, license, characteristics, service creation environment, advantages and disadvantages, functions, metadata, file type, and interoperability.

키워드

참고문헌

  1. Kwak, Seung-Jin. 2014. "Study on Usability Evaluation of Integrated Library System in Public Libraries." Journal of Socioal Science, 25(3): 501-527.
  2. Kim, Hyun-Hee et al. 2006. "A Study on the Improvement of the Institutional Repository Systems in the University Environment through Usability Tests." Journal of Korean Library and Information Science Society, 37(4): 327-350.
  3. Park, Taeyeon and Shin, Donghee. 2016. "Evaluation of Open-source Software for Participatory Digital Archives: Understanding System Requirements for No Gun Ri Digital Archives." Journal of Korean Society of Archives and Records, 16(1): 121-150.
  4. Seol, Moon-Won et al. 2014. "Development of Digital Archives Using Open Source Software to Document Mi-ryang Transmission Towers Construction Conflicts." Journal of Korean Society of Archives and Records Management, 14(4): 7-36. https://doi.org/10.14404/JKSARM.2014.14.4.007
  5. Shim, Gab-yong et al. 2015. "A Study on Availability of AtoM for Recording Korean Wave Culture Contents: A Case of K-Food Contents." The Korean Journal of Archival Studies, 43: 5-42.
  6. An, Dae-Jin and Yim, Jin-hee. 2016. "A Study on Using Open Source Software for Building a Digital Archive System." Journal of the Korean Society for Information Management, 33(3): 345-370. https://doi.org/10.3743/KOSIM.2016.33.3.345
  7. Yuk, Hye-In et al. 2015. "A Study on the Methods to Manage Private Records Utilizing AtoM(Access to Memory): Focused on 'Archive Village'." Journal of the Korean Biblia Society for Library and Information Science, 26(2): 79-105. https://doi.org/10.14699/kbiblia.2015.26.2.079
  8. National IT Industry Promotion Agency. 2017. Open Source Software Governance Guide for Public Institution and Local Government. Seoul: National IT Industry Promotion Agency.
  9. Andro, M., Asselin, E. and Maisonneuve, M. 2012. "Digital Libraries: Comparison of 10 Software." Library Collections, Acquisitions, and Technical Services, 36(3-4): 79-83. https://doi.org/10.1016/j.lcats.2012.05.002
  10. Al-Rawashdeh, T. A. 2015. "Evaluating Open Source Software Usability Using a Multistage Fuzzy Model Approach." International Review on Computers and Software, 10(10): 1018-1026.
  11. Castagne, M. 2013. Institutional Repository Software Comparison: DSpace, EPrints, Digital Commons, Islandora and Hydra. Vancouver: University of British Columbia.
  12. Dedrick, J. and West, J. 2003. "Why Firms Adopt Open Source Platforms: A Grounded Theory of Innovation and Standards Adoption." In Proceedings of the Workshop on Standard Making: A Critical Research Frontier for Information Systems, 236-257.
  13. Dumas, J. and Redish, J. 1993. A Practical Guide to Usability Testing. Norwood, NJ: Ablex Publishing Co.
  14. Dzida, W et al. 1978. "User-perceived Quality of Interactive Systems." IEEE Transactions on Software Engineering, 4 (4): 270-276.
  15. Fernandez, A., Abrahao, S. and Insfran, E. 2011. "A Web Usability Evaluation Process for Model-Driven Web Development." CAiSE 2011: Advanced Information Systems Engineering, 108-122.
  16. Fitzgerald, B. 2006. "The Transformation of Open Source Software." MIS Quarterly, 30(3): 587-598. https://doi.org/10.2307/25148740
  17. Garoufallou, E. et al. 2013. "Usability Evaluation of the Digital Archive of the Hellenic Broadcasting Corporation(ERT)." Qualitative and Quantitative Methods in Libraries, 1: 17-26.
  18. Goh, D. Hoe-Lian et al. 2006. "A Checklist for Evaluating Open Source Digital Library Software." Online Information Review, 30(4): 360-379. https://doi.org/10.1108/14684520610686283
  19. Hu, X. 2018. "Usability Evaluation of E-Dunhuang Cultural Heritage Digital Library." Data and Information Management, 1-13.
  20. International Standards Organization (ISO). 1994. Ergonomic Requirements for Office Work with Visual Display Terminals. Part 11: Guidance on usability(ISO 9241-11). London: International Standards Organization.
  21. International Standards Organization (ISO). 2001. Software Engineering. Part 1: Quality Model(ISO/IEC 9126-1). Geneva, Switzerland: International Standards Organization.
  22. Jeng, J. 2005. "Usability Assessment of Academic Digital Libraries: Effectiveness, Efficiency, Satisfaction, and Learn Ability." Libri, 55: 96-121.
  23. Kim, H. H. and Kim, Y. H. 2008. "Usability Study of Digital Institutional Eepositories." The Electronic Library, 26(6): 863-881. https://doi.org/10.1108/02640470810921637
  24. Lagoze, C. and Sompel, H. V. 2001. "The Open Archives Initiative: Building a Low-barrier Interoperability Framework." In Proceedings of the 1st ACM/IEEE-CS joint conference on Digital libraries, 54-62.
  25. Landauer, T. K. 1995. The Trouble with Computers: Usefulness, Usability and Productivity. Cambridge, MA: MIT Press.
  26. Lundell, B., Lings, B. and Lindqvist, E. 2006. "Perception and Uptake of Open Source in Swedish Organizations." International Federation for Information Processing, 203: 155-163.
  27. Masrek, M. N. and Hakimjavadi, H. 2012. "Evaluation of Three Open Source Software in Terms of Managing Repositories of Electronic Theses and Dissertations: A Comparative Study." Journal of Basic and Applied Scientific Research, 2(11): 10843-10852.
  28. Miller, R. B. 1971. Human Ease of Use Criteria and their Tradeoffs. NY: IBM, Systems Development Division, Poughkeepsie Lab.
  29. Morgan, E. L. 2002. "Possibilities for Open Source Software in Libraries." Information Technology and Libraries, 21(1): 12-15. [online] [cited 2017. 11. 25.]
  30. Nielsen, J. 1993. Usability Engineering. Cambridge, MA: Academic Press.
  31. Nielsen, J. 2000. Why You only Need to Test with 5 Users. [online] [cited 2017. 11. 27.]
  32. Offutt, J. 2002. Quality "Attributes of Web Software Applications." IEEE Software: Special Issue on Software Engineering of Internet Software, 25-32.
  33. Perry, S. C. and Waggoner, J. 2018. "Processes for User Centered Design and Development: The Omeka Curator Dashboard Project." Developing In-House Digital Tools in Library Spaces, 37-58.
  34. Poynder, R. 2001. "The Open Source Movement." Information Today, 18(9): 66-69. [online] [cited 2017. 11. 9.]
  35. Pyrounakis, G. and Nikolaidou, M. 2009. Comparing Open Source Digital Library Software. [online] [cited 2017. 11. 29.]
  36. Pyrounakis, G., Nikolaidou, M. and Hatzopulos, M. 2014. "Building Digital Collections Using Open Source Digital Repository Software: A Comparative Study." International Journal of Digital Library Systems, 4(1): 10-24. https://doi.org/10.4018/ijdls.2014010102
  37. Raza, A., Capretz, L. F. and Ahmed, F. 2010. "Improvement of Open Source Software Usability: An Empirical Evaluation from Developers' Perspective." Advances in Software Engineering, 1-12.
  38. Rosenfeld, L. and Morville, P. 2011. Information Architecture: for the World Wide Web. 김수 역. 2011. 인포메이션 아키텍처: 효율적인 웹사이트 구축을 위한 정보설계 지침서. 서울: 인사이트.
  39. Spiro, L. 2009. Archival Management Software: A Report for the Council on Library and Information Resources. Council on Library and Information Resources Washington, D.C. [online] [cited 2017. 11. 16.]