Journal of the Korea Academia-Industrial cooperation Society (한국산학기술학회논문지)

The Korea Academia-Industrial cooperation Society (한국산학기술학회)
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The Effect of Education Level on Job Satisfaction among hospital workers: Moderating Role of Job Position

병원 근로자들의 최종 학력이 직무 만족에 미치는 영향: 직급의 조절효과

  • Oh, Sang Suk (School of Business Administration, The Catholic University of Korea) ;
  • Park, Ow Won (School of Business Administration, The Catholic University of Korea)
  • 오상석 (가톨릭대학교 경영학부) ;
  • 박오원 (가톨릭대학교 경영학부)
  • Received : 2018.03.20
  • Accepted : 2018.06.01
  • Published : 2018.06.30
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Abstract

Higher education has become a global phenomenon. Although existing research on the effects of education level have been carried out, most studies were conducted before the year 2000 in a western context. In addition, the research sample was collected mainly from the manufacturing and police sectors. Furthermore, previous studies did not consider various moderating variables. Therefore, this study investigated the direct effect of education level on job satisfaction and the moderating effect of the job position between them. To test the hypotheses, a cross sectional research design with data from a sample of 377 full-time nurses, medical technicians, and administrative staff in one hospital located in the Northern part of Kyunggi province was used. The results showed that the education level was positively related to job satisfaction and job position alleviated the positive relationship between the education level and job satisfaction.

전 세계적으로 고학력화는 만연한 현상이며 점점 더 심해지고 있는 추세이다. 고학력의 효과성에 대한 많은 연구들이 발표되고 있지만, 주로 2000년대 이전의 연구가 많고 진행된 연구도 서구권 국가를 대상으로 진행되었다. 또한 제조업 및 일부 공공영역(예; 경찰)을 주된 표본으로 사용하였고, 다양한 조절변수를 다루지 못한 한계점이 있다. 이러한 상황에서 학력과 조직행동 연구의 중요 변수인 직무만족과의 관계 및 그 관계에서의 조절효과를 살펴보는 것은 의미가 있을 것으로 생각된다. 이에 본 연구에서는 조직 내 인력이 기업의 성과에 크게 영향을 미칠 수 있다고 생각되는 병원 근로자들을 대상으로 최종 학력이 직무 만족에 어떠한 영향을 미치는지 그리고 상황변수인 직급이 이들 간의 관계를 어떠한 방향으로 조절하는지에 대해 분석하였다. 연구문제를 검증하기 위해 경기북부의 1개 병원에서 근무하고 있는 377명의 간호사, 의료기사, 행정직의 자료를 실증분석 하였다. 회귀분석 결과 최종 학력은 직무만족과 정의 관계를 가지는 것으로 확인되었으며, 개인의 직급이 높아질수록 최종학력이 직무만족에 주는 긍정적 관계는 완화되는 것으로 나타났다.

Keywords

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