Figure 1. Applications by Category, 1988-2015
Table 1. 2017–2018 Baldrige Excellence Framework
Table 2. 2007-2016 Baldrige Award Recipients in the Healthcare Sector
Table 3. Comparison Analysis of Baldrige Award Recipients in the Healthcare Sector
참고문헌
- Futurescan, 2013."Healthcare trends and implications 2013-2018." Society for Healthcare Strategy & Market Development of the American Hospital Association.
- Garvin, D.A.1991."How the Baldrige Award Really Works." Harvard Business Review. 69(1):80-93
- Korean Nurses Association. 2016. "A Study on the Work Condition of Hospital Nurses." The Korean Nurse 263. http://www.koreanurse.or.kr/
- Lee, D. and Lee, D., 2013."A comparative study of quality awards: evolving criteria and research."Service Business: An International Journal, 7(3):347-362. https://doi.org/10.1007/s11628-012-0172-8
- Lee, S.M., and Lee, D.H. 2015. "Sustainable Competitive Advantage New Operations & Supply Chain Management." HANKYUNGSA. ISBN 9788968440632.
- Lee, S.C., Suh, Y.H., and Han, S.S. 2007. "Causal Relationship among Baldrige Health Care Criteria in Korean University Hospitals." Journal of the Korean Society for Quality Management. 35(4):61-15.
- Lee, S.Y. 2016. "A Study of Structural Equation Model about Hospital Worker's Turnover Intentions : Focus on Moderation Effects between Nursing and Non-nursing." A Doctoral Dissertation. Dong-EUI University.
- Medical Times. 2017."The Health and Medical Basic Law is Sufficient vs. Need a Special Law."Aug. 28. http://www.medicaltimes.com/Users4/News/newsView.html?ID=1113467
- National Institute of Standard and Technology(NIST). https://www.nist.gov/baldrige/publications
- https://www.nist.gov/baldrige/award-recipients
- https://www.nist.gov/sites/default/files/documents/2017/10/11/Mercy_Health_System_Profile.pdf
- https://www.nist.gov/sites/default/files/documents/2017/10/11/Sharp_HealthCare_Profile.pdf
- https://www.nist.gov/baldrige/poudre-valley-health-system
- https://www.nist.gov/baldrige/atlanticare
- https://www.nist.gov/baldrige/heartland-health
- https://www.nist.gov/baldrige/advocate-good-samaritan-hospital
- https://www.nist.gov/baldrige/henry-ford-health-system
- https://www.nist.gov/baldrige/schneck-medical-center
- https://www.nist.gov/baldrige/southcentral-foundation
- https://www.nist.gov/baldrige/north-mississippi-health-services
- https://www.nist.gov/baldrige/sutter-davis-hospital
- https://www.nist.gov/baldrige/st-davids-healthcare
- https://www.nist.gov/baldrige/hill-country-memorial
- https://www.nist.gov/baldrige/charleston-area-medical-center-health-system
- https://www.nist.gov/baldrige/memorial-hermann-sugar-land-hospital
- https://www.nist.gov/baldrige/kindred-nursing-and-rehabilitation-mountain-valley
- Nursing Solutions Inc. 2011. "National Healthcare & RN Retention Report." USA: NSI.
- Yoo, H.J. 2010."A Comparative Study on the Characteristics of Malcolm Baldrige National Quality Award and Japanese Quality Award."Journal of the Korean Society for Quality Management. 28(4):140-150.