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Korean Society of Computer Information (한국컴퓨터정보학회)
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Influences of Emotional labor and Ego-resilience on organizational commitment of Nurse

  • Park, Mi-Sook (Dept. of Nursing, Korea National University of Transportation) ;
  • Oh, Chung-Uk (Dept. of Nursing, Kangwon National University) ;
  • Park, Yoon-Jin (Korea Armed Forces Nursing Academy) ;
  • Kang, Hye-Kyung (Dept. of Nursing, Korea National University of Transportation)
  • Received : 2018.04.11
  • Accepted : 2018.05.24
  • Published : 2018.05.31
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Abstract

In this paper, we purpose to describe the relationship and influencing factors among emotional labor, ego-resilience on organizational commitment on nurse. We employed a nonexperimental survey research design. The data included 160 nurses three hospitals in Chungchungbukdo and Kangwondo. The data were collected from 23th, August, 2016 to 15th, September using self-report, strutured questionnaires. The data were analyzed through ANOVA, t-test, Pearson correlation coefficient and multiple regression with SPSS 20.0. The results showed emotional labor, ego-resilience on organizational commitment averaged 3.80(out of 4), 2.81(out of 4), 3.86(out of 5). In terms of correlations, there was found to be a significant positive correlation between organizational commitment and ego-resilience(r=.418, p<.01) and negative correlation between organizational commitment and emotional labor(r=.309, p<.001). Age(${\beta}=.215$, p<.037), working department(${\beta}=-.209$, p<.011), emotional labor(${\beta}=.334$, p<.001), ego-resilience(${\beta}=.162$, p<.030) was largely influential in organizational commitment. The regression model explained 21.3% of organizational commitment. This study showed that organizational commitment of nurse was correlated with emotional labor and ego-resilience. On basis of these results, in order to increase organizational commitment on nurses, it is necessary to recognize the importance of emotional labor and ego-resilience, develop and adapt program reducing emotional labor, also increasing ego-resilience.

Keywords

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