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Work Engagement and Associated Factors among General Hospital Nurses

종합병원 간호사의 업무몰입 관련요인

  • Park, Jin-Hwa (College of Nursing, The research Institute of Nursing Science, Daegu Catholic University) ;
  • Lee, Eun-Kyung (College of Nursing, The research Institute of Nursing Science, Daegu Catholic University) ;
  • Kim, Sun-Hee (College of Nursing, The research Institute of Nursing Science, Daegu Catholic University)
  • 박진화 (대구가톨릭대학교 간호대학 & 간호과학연구소) ;
  • 이은경 (대구가톨릭대학교 간호대학 & 간호과학연구소) ;
  • 김선희 (대구가톨릭대학교 간호대학 & 간호과학연구소)
  • Received : 2018.09.05
  • Accepted : 2018.12.07
  • Published : 2018.12.31
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Abstract

This descriptive survey was conducted to explore the effects of work engagement and its associated factors among general hospital nurses. Nurses working in general hospitals were recruited in D city and K region. Data were analyzed by descriptive statistics, t-test, one-way ANOVA, Pearson's correlations, and stepwise multiple regression using IBM SPSS 25. The mean score of work engagement of the subjects was 3.08. The mean scores of emotional modulation effects in profession, patient focused emotional suppression, and emotional pretense by norms which are subgroups of emotional labor by norms were 3.82, 3.28, and 3.22, respectively, while that of the nursing work environment was 2.59. Work engagement was significantly positively correlated with emotional modulation effects in profession (r=0.30, p=0.001), patient-focused emotional suppression (r=0.20, p=0.030), and nursing work environment (r=0.21, p=0.024). The results showed that the factors that affect the work engagement were age, current position, and emotional modulation effects in profession, which explained 20% of the variance in work engagement (F=10.37, p<0.001). Therefore, to establish strategies for improving the level of work engagement, it is necessary to consider age and current positions of nurses and to develop a nursing intervention program to strengthen emotional modulation effects among general hospital nurses.

본 연구는 종합병원 간호사의 업무몰입 관련 요인을 파악하고자 실시한 서술적 조사연구이다. 연구의 대상자는 D광역시와 K지역에 위치한 3개의 종합병원에 재직하고 있는 114명의 간호사이다. 수집된 자료는 IBM SPSS Statistics 25 프로그램을 사용하여 descriptive statistics, t-test, one-way ANOVA, Pearson's correlations, stepwise multiple regression으로 분석하였다. 본 연구에서 업무몰입의 평균평점은 3.08점이었으며, 감정노동 하부요인 중 전문직 감정조절 노력은 3.82점, 대상자 중심 감정 억제는 3.28점, 규범에 의한 감정 가장은 3.22점이었으며 간호근무환경은 2.59점이었다. 업무몰입은 감정노동 하부요인 중 전문직 감정조절 노력(r=.30, p=.001), 대상자 중심 감정 억제(r=.20, p=.030)와 유의한 양의 상관관계를 보였고, 간호근무환경과도 유의한 양의 상관관계(r=.21, p=.024)가 있는 것으로 나타났다. 업무몰입은 연령, 직위, 전문직 감정조절 노력과 관계가 있었으며 이들 세 변수는 업무몰입을 20%(F=10.37, p<.001)설명하였다. 따라서 업무몰입 향상을 위한 전략 수립 시 연령과 직위를 고려해야 하며, 감정노동이 발생할 수 있는 상황에서 전문직 감정조절 노력을 강화할 수 있는 전략을 찾는 노력이 이어져야 할 것이다.

Keywords

Table 1. Differences in Work Engagement according to General Characteristics

SHGSCZ_2018_v19n12_462_t0001.png 이미지

Table 2. Descriptive Statistics of Variables

SHGSCZ_2018_v19n12_462_t0002.png 이미지

Table 3. Correlations among Variables

SHGSCZ_2018_v19n12_462_t0003.png 이미지

Table 4. Associated Factors with Work Engagement

SHGSCZ_2018_v19n12_462_t0004.png 이미지

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