Browse > Article
http://dx.doi.org/10.5762/KAIS.2018.19.12.462

Work Engagement and Associated Factors among General Hospital Nurses  

Park, Jin-Hwa (College of Nursing, The research Institute of Nursing Science, Daegu Catholic University)
Lee, Eun-Kyung (College of Nursing, The research Institute of Nursing Science, Daegu Catholic University)
Kim, Sun-Hee (College of Nursing, The research Institute of Nursing Science, Daegu Catholic University)
Publication Information
Journal of the Korea Academia-Industrial cooperation Society / v.19, no.12, 2018 , pp. 462-470 More about this Journal
Abstract
This descriptive survey was conducted to explore the effects of work engagement and its associated factors among general hospital nurses. Nurses working in general hospitals were recruited in D city and K region. Data were analyzed by descriptive statistics, t-test, one-way ANOVA, Pearson's correlations, and stepwise multiple regression using IBM SPSS 25. The mean score of work engagement of the subjects was 3.08. The mean scores of emotional modulation effects in profession, patient focused emotional suppression, and emotional pretense by norms which are subgroups of emotional labor by norms were 3.82, 3.28, and 3.22, respectively, while that of the nursing work environment was 2.59. Work engagement was significantly positively correlated with emotional modulation effects in profession (r=0.30, p=0.001), patient-focused emotional suppression (r=0.20, p=0.030), and nursing work environment (r=0.21, p=0.024). The results showed that the factors that affect the work engagement were age, current position, and emotional modulation effects in profession, which explained 20% of the variance in work engagement (F=10.37, p<0.001). Therefore, to establish strategies for improving the level of work engagement, it is necessary to consider age and current positions of nurses and to develop a nursing intervention program to strengthen emotional modulation effects among general hospital nurses.
Keywords
Emotions; Hospitals; Nurse; Professional Practice; Work Engagement;
Citations & Related Records
Times Cited By KSCI : 7  (Citation Analysis)
연도 인용수 순위
1 W. Zhou, G. He, H. Wang, Y. He, Q. Yuan, D. Liu, "Job Dissatisfaction and Burnout of Nurses", Nursing & Health Sciences, Vol.17, No.4, pp. 444-450. August, 2015. DOI: http://dx.doi.org/10.1111/nhs.12213   DOI
2 W. B. Schaufeli, A. B. Bakker "UWES-Utrecht work engagement scale: test manual". Unpublished Manuscript: Department of Psychology, Utrecht University, 8, 2003.
3 W. H. Kim, J. G. Park, B. Kwon, "Work engagement in South Korea: Validation of the Korean version 9-item Utrecht work engagement scale", Psychological Reports, Vol.120, No.3, pp. 561-578, June, 2017. DOI: http://dx.doi.org/10.1177/0033294117697085   DOI
4 J. Y. Development and Validation of the Emotional Labor Scale for Nurses, Unpublished doctoral dissertation, Ewha Womans University, Seoul, 2016.
5 E. T. Lake, "Development of the Practice Environment Scale of the Nursing Work Index", Research in Nursing & Health, Vol.25, No.3 pp. 176-188, June, 2002. DOI: http://dx.doi.org/10.1002/nur.10032   DOI
6 E. Cho, M. Choi, E. Y. Kim, I. Y. Yoo, N. J. Lee, "Construct Validity and Reliability of the Korean Version of the Practice Environment Scale of Nursing Work Index for Korean Nurses", Journal of Korean Academy Nursing. Vol.41, No.3 pp. 325- 332, June, 2011. DOI: http://dx.doi.org/10.4040/jkan.2011.41.3.325   DOI
7 A. B. Bakker, E. Demerouti, "Job Demands- resources Theory: Taking Stock and Looking Forward", Journal Of Occupational Health Psychology, Vol.22, No.3 pp. 273-285, July, 2017. DOI: http://dx.doi.org/10.1037/ocp0000056   DOI
8 H. A. Yurumezoglu, G. Kocaman, "Predictors of Nurses' Intentions to Leave the Organisation and the Profession in Turkey", Journal of Nursing Management, Vol.24, No.2, pp. 235-243, April, 2015. DOI: https://doi.org/10.1111/jonm.12305   DOI
9 J. Mroz, K. Kaleta, "Relationships between Personality, Emotional Labor, Work Engagement and Job Satisfaction in Service Professions", International Journal Of Occupational Medicine And Environmental Health, Vol.29, No.5, pp. 767-782, January, 2016. DOI: http://dx.doi.org/10.13075/ijomeh.1896.00578   DOI
10 K. Kunie, N. Kawakami, A. Shimazu, Y. Yonekura, Y. Miyamoto, "The Relationship between Work Engagement and Psychological Distress of Hospital Nurses and the Perceived Communication Behaviors of Their Nurse Managers: A Cross-sectional Survey", International Journal of Nursing Studies, Vol.71, pp. 115-124, June, 2017. DOI: http://dx.doi.org/10.1016/j.ijnurstu.2017.03.011   DOI
11 M. Park, The Factors that Affect Work Engagement and Work Burnout for Nurses. Unpublished master's thesis, Kyung Hee University, Seoul, 2010.
12 X. Wang, L. Liu, F. Zou, J. Hao, H. Wu, "Associations of Occupational Stressors, Perceived Organizational Support, and Psychological Capital with Work Engagement among Chinese Female Nurses", BioMed Research International, Vol.2017, Article ID 5284628, 11 pages DOI: http://dx.doi.org/10.1155/2017/5284628
13 S. Lee, J. Kim, "Analysis of Research on Compassion Satisfaction among Nurses", Journal of the Korea Academia-Industrial Cooperation Society, Vol.17, No.9 pp. 599-609, September, 2016. DOI: http://dx.doi.org/10.5762/KAIS.2016.17.9.599   DOI
14 Health Insurance Review & Assessment Service. The Status of Health Care Resources(Staffing, Facilities, and Equipments)[cited 2018 May 3], Available From: http://opendata.hira.or.kr/op/opc/olapMdclRcStatsInfo.do?tNum=5 (accessed Jul., 22, 2018)
15 E. T. Lake, S. G. Hallowell, A. Kutney-Lee, L. A. Hatfield, M. Del Guidice, B. A. Boxer, L. H. Aiken, "Higher Quality of Care and Patient Safety associated with Better NICU Work Environments", Journal of Nursing Care Quality, Vol.31, No.1 pp. 24-32, January/March, 2016. DOI: http://dx.doi.org/10.1097/NCQ.0000000000000146   DOI
16 M. S. Ko, H. Z. Lee, M. S. Koh, "Effects of Nurses' Social Capital and Job Engagement on Nursing Performance: Focused on the Mediating effects of Organizational Citizenship Behavior", Journal of Korean Academy of Nursing Administration, Vol.23, No.1, pp. 42-51, January, 2017. DOI: http://dx.doi.org/10.11111/jkana.2017.23.1.42   DOI
17 E. J. Song. Mediating Effects of Job Satisfaction and Work Engagement in the Relationship between Nursing Workplace Spirituality and Nursing Job Performance, Unpublished master's thesis, Sahmyook University, Seoul, 2017.
18 A. Orgambidez-Ramos, H. de Almeida, "Work Engagement, Social Support, and Job Satisfaction in Portuguese Nursing Staff: A Winning Combination", Applied Nursing Research, Vol.36, pp. 37-41, August, 2017. DOI: http://dx.doi.org/10.1016/j.apnr.2017.05.012   DOI
19 W. B. Schaufeli, A. Shimazu, J. Hakanen, M. Salanova, H. De Witte, "An Ultra-Short Measure for Work Engagement: The UWES-3 Validation Across Five Countries", European Journal of Psychological Assessment, Advance online publication, October, 2017. DOI: http://dx.doi.org/10.1027/1015-5759/a000430
20 J. Adriaenssens, V. De Gucht, S. Maes, "Association of Goal Orientation with Work Engagement and Burnout in Emergency Nurses", Journal of Occupational Health, Vol.57, No.2, pp. 151-160, April, 2015. DOI: http://dx.doi.org/10.1539/joh.14-0069-OA   DOI
21 S. Mauno, M. Ruokolainen, U. Kinnunen, J. De Bloom, "Emotional Labour and Work Engagement among Nurses: Examining Perceived Compassion, Leadership and Work Ethic as Stress Buffers", Journal of Advanced Nursing, Vol.72, No.5, pp. 1169-1181, May, 2016. DOI: http://dx.doi.org/10.1111/jan.12906   DOI
22 M. Torabinia, S. Mahmoudi, M. Dolatshahi, M. R. Abyaz, "Measuring Engagement in Nurses: The Psychometric Properties of the Persian Version of Utrecht Work Engagement Scale", Journal of Medical Council of Islamic Republic of Iran, Vol.31, No.1, pp. 1-7, February, 2017. DOI: http://dx.doi.org/10.18869/mjiri.31.15
23 A. Orgambidez-Ramos, H. de Almeida, "Work Engagement, Social Support, and Job Satisfaction in Portuguese Nursing Staff: A Winning Combination", Applied Nursing Research, Vol.36, pp. 37-41, August, 2017. DOI: http://dx.doi.org/10.1016/j.apnr.2017.05.012   DOI
24 W. B. Schaufeli, M. Salanova, W. Gonzalez-Roma, A. B. Bakker, "The measurement of engagement and burnout: A two sample confirmatory factor analytic approach", Journal of Happiness studies, Vol.3, No.1 pp. 71-92, March, 2002. DOI: http://dx.doi.org/10.1023/A:1015630930326   DOI
25 I. S. Kwon, Y. K. Choi, "A Study on the Antecedents of Job Engagement and Psychological Conditions as the Mediators", Journal of Human Resource Management Research, Vol.18, No.4 pp.113-133, December, 2011.
26 W. A. Kahn, "Psychological Conditions of Personal Engagement and Disengagement at Work", Academy of Management Journal, Vol.33, No4 pp. 692-724, December, 1990. DOI: http://dx.doi.org/10.5465/256287
27 Y. H. Lee, G. Seomun. "Effects of MBO and Job Commitment on Nursing Performance in Operating Room Nurses", Journal of Digital Convergence, Vol.15, No.4. pp. 309-316, April, 2017. DOI: http://dx.doi.org/10.14400/JDC.2017.15.4.309   DOI
28 I. S. Nam, S. Kim, "The Effects of Married Nurses' Parenting Stress and Job Involvement on Retention Intention", Journal of the Korea Academia-Industrial cooperation Society, Vol.18, No.6 pp. 155-164, June, 2017. DOI: http://dx.doi.org/10.5762/KAIS.2017.18.6.155   DOI
29 D. Sullivan Havens, N. E. Warshawsky, J. Vasey, "RN Work Engagement in Generational Cohorts: The View from Rural US Hospitals", Journal of Nursing Management, Vol.32, No.7 pp. 927-940, October, 2013. DOI: http://dx.doi.org/10.1111/jonm.12171
30 I. Choi, H. M. Hwang, J. Kim, "The Influence of Awareness of Healthcare Accreditation, Job Stress and Organizational Commitment on Turnover Intention of Small and Medium sized Hospital Nurses", Journal of the Korea Academia-Industrial cooperation Society, Vol.18, No.5 pp. 160-168, May, 2017. DOI: http://dx.doi.org/10.5762/KAIS.2017.18.5.160   DOI
31 Y. Yom, H. Lee, H. Son, "Clinical Nurses' Experience of Emotional Labor", Journal of Korean Clinical Nursing Research, Vol.22, No.3, pp. 314-326, December, 2016. DOI: http://dx.doi.org/10.22650/JKCNR.2016.22.3.314
32 S. Wang, Y. Liu, "Impact of Professional Nursing Practice Environment and Psychological Empowerment on Nurses' Work Engagement: Test of Structural Equation Modelling", Journal of Nursing Management, Vol.23, No.3 pp. 287-296, April, 2015. DOI: http://dx.doi.org/10.1111/jonm.12124   DOI
33 S. Mauno, M. Ruokolainen, U. Kinnunen, J. De Bloom, "Emotional Labour and Work Engagement among Nurses: Examining Perceived Compassion, Leadership and Work Ethic as Stress Buffers", Journal of Advanced Nursing, Vol.72, No.5 pp. 1169-1181, February, 2016. DOI: http://dx.doi.org/10.1111/jan.12906   DOI
34 K. Kunie, N. Kawakami, A. Shimazu, Y. Yonekura, Y. Miyamoto, "The Relationship between Work Engagement and Psychological Distress of Hospital Nurses and the Perceived Communication Behaviors of Their Nurse Managers: A Cross-Sectional Survey", International Journal of Nursing Studies, Vol.71, pp. 115-124. June, 2017. DOI: https://doi.org/10.1016/j.ijnurstu.2017.03.011   DOI
35 C. Heo, E. K. Lee, "The Moderating Role of Leader-Member Exchange in the Relationships between Customer Orientation and Job Engagement in Nurses", Health Communication, Vol.11, No.1 pp. 9-16, June, 2016. DOI: http://dx.doi.org/10.15715/kjhcom.2016.11.1.9
36 S. H. Shin, K. S. Jang, "The Influence of Emotional Labor Strategy on Job Burnout and Job Engagement in Psychiatric Nurses", Korean Public Health Research, Vol.42, No.4 pp. 33-43, November, 2016.
37 Y. Yom, H. Son, H. Lee, M. A. Kim, "The Relationship between Physical Discomfort, Burnout, Depression, Social Supports and Emotional Labor of Clinical Nurses in Korea", Journal of Korean Clinical Nursing Research, Vol.23, No.2, pp. 222-235, August, 2017. DOI: http://dx.doi.org/10.22650/JKCNR.2017.23.2.222   DOI