DOI QR코드

DOI QR Code

외식브랜드 PPL의 속성이 브랜드 인지도, 신뢰도에 미치는 영향

Effects of PPL Attributes on Consumers' Brand Awareness and Brand Credibility

  • 최은주 (외식조리학부, 외식산업경영전공우송대학교) ;
  • 최진경 (외식조리학부, 외식산업경영전공우송대학교)
  • Choe, Eunju (Departmenet of Culinary Arts, Foodservice Management Major, Woosong University) ;
  • Choi, Jinkyung (Departmenet of Culinary Arts, Foodservice Management Major, Woosong University)
  • 투고 : 2018.10.18
  • 심사 : 2018.12.24
  • 발행 : 2018.12.31

초록

Product replacement (PPL) is used widely in marketing and plays crucial roles but the effects of the PPL attributes on a restaurant brand are not well known. Therefore, this study examined the effects of PPL attributes on brand awareness and brand credibility. In addition, the relationship among brand awareness, brand credibility, and brand loyalty was investigated. The study found that the characteristics of PPL, such as information and entertainment, affected brand awareness. On the other hand, inconvenience did not have any impact on brand awareness. In addition, information, entertainment, and inconvenience affected brand credibility. Furthermore, brand awareness and credibility influenced brand loyalty significantly. These results suggest that PPL can be a very effective way to advertise. Hence, PPL should be done with a sense of information and entertainment than simply with more frequent exposure to consumers, which that might cause inconvenience.

키워드

SSMHB4_2018_v33n6_543_f0001.png 이미지

Proposed study model

Demographic profiles of respondents

SSMHB4_2018_v33n6_543_t0001.png 이미지

Results of explatory factor analysis

SSMHB4_2018_v33n6_543_t0002.png 이미지

Results of multiple regression analysis between PPL attributes and brand awareness

SSMHB4_2018_v33n6_543_t0003.png 이미지

Results of multiple regression analysis between PPL attributes and Brand credibility

SSMHB4_2018_v33n6_543_t0004.png 이미지

Regression analysis results between restaurant brand awareness, brand credibility and brand loyalty

SSMHB4_2018_v33n6_543_t0005.png 이미지

참고문헌

  1. Aaker, D. A., Bruzzone, D. E. 1985. Causes of irritation in advertising. The Journal of Marketing. 49(2), 47-57 https://doi.org/10.1177/002224298504900204
  2. An D, Kim S. 2012.. Attitudes toward SNS Advertising: A Comparison of Blog, Twitter, Facebook, and YouTube. The Korean Journal of Advertising, 23(3), 53-84
  3. An JM, Lee SB, 2017. The influence of the attributes of restaurant industry PPL on PPL accommodation attritude, brand image and brand awareness, purchase intention, International Journal of Tourism and Hospitality Research, Seoul, Korea, pp 263-279
  4. Bagozzi, Richard P. and Y. Yi, 1988. On the Evaluation of Structure Equation Models. Journal of the Academy of Marketing science, 16(1), 70-83
  5. Bauer, R. A., & Greyser, S. A. 1968. Advertising in america, the consumer view.
  6. Ducoffe, R. H. 1996. Advertising value and advertising on the web. Journal of Advertising Research, 36(5), 21-21
  7. Choi NH, Lee CW. 2006, The roles of Brand Image on the Brand-Value-Up, Journal of Consumption Culture, 9(3), 67-89
  8. Choi SY, Hong WS. 2015. The Effects of Video Advertisements' Value Dimensions for Restaurant Brands on Consumer's Brand Trust and Loyalty. Journal of Foodservice Management, 18(5), 7-34
  9. Erdem, T., J. Swait, and A. Valenzuela. 2006. Brands as Signals: Across-country Validation. Journal of Marketing, 70(1), 34-49 https://doi.org/10.1509/jmkg.2006.70.1.34
  10. Gao, Y., Koufaris, M. 2006. Perceptual antecedents of user attitude in electronic commerce. Acm Sigmis Database, 37(2-3), 42-50
  11. Han SH, Yeo JS. 2007. Articles: Analysis of the influence of Product Placement (PPL) in TV Programs on Consumers' Attitude. Journal of Consumer Studies, 18(1), 1-20
  12. Kim JH, Han MY, Kim HJ. 2002. The Effects of Evaluations of Web Service on the Brand Trust and Brand Loyalty, The Korean Journal of Consumer and Advertising Psychology, 13(1), 33-51
  13. Kim S. 2007. The Effect of the Product Placement (PPL) on Brand Image and Purchase Intention in Food service Industry. Doctoral degree thesis, Kyonggi University, Korea, pp 7-8
  14. Lee EY, Kang SA, Lee SB. 2015. The Influence of the Attributes of PPL on PPL Attitude and Brand Image: Focused on Coffee shop PPL, International Journal of Tourism and Hospitality Research, 29(2), 47-59
  15. Lee HS, Kim JH, Lee SB, 2006. Effect of Restaurant Business Product Placement (PPL) on Brand Awareness and Purchase intention, Korean Journal of Hospitality & Tourism, 15(4), 73-88
  16. Lee JR, Lee C, Park JH, 2005. Empirical Study on the Effects of Country and Brand Image of Foreign Firms' Products on Brand Royalty and Performance. Korea trade review, 30(6), 103-124
  17. Lee JS, 2009. The Effects of Service Justice on Customer's Emotional Response, Purchase Intention and Switching Intention in Restaurant. Journal of Tourism and Leisure Research, 21(3), 87-108
  18. Lee JW, Oh TH. 2009. A Study on the Impact of Advertising Attributions on Attitude toward Advertising, Cognitive Brand and Attitude toward Brand. The Journal of Business Education, 23(4), 361-384
  19. Mitchell, A. A., Olson, J. C. 1981. Are product attribute beliefs the only mediator of advertising effects on brand attitude?. Advertising & Society Review, 1 (1), 2000.
  20. Shimp, T. A. 1981. Attitude toward the ad as a mediator of consumer brand choice. Journal of Advertising, 30 (3), 1-13
  21. Moon SJ, Song JS. 2014. On the Structural Relationships between Price Fairness, Brand Image, Brand Trust and Brand Loyalty of Franchise Coffee Shops -Focusing on the moderating effect of prior knowledge-. Korea Academic Society of Tourism Managment, 29(3), 231-254
  22. Morgan, R. M. and Hunt, S. D. 1994. The Commitment-trust Theory of Relationship Marketing, Journal of Marketing, 58(3), 20-38 https://doi.org/10.1177/002224299405800202
  23. Okazaki, S. 2004. How do japanese consumers perceive wireless ads? A multivariate analysis. International Journal of Advertising, 23(4), 429-454 https://doi.org/10.1080/02650487.2004.11072894
  24. Pae SI. 2012. Research Articles: A Study on Influence of Marketing Using Restaurant Consumers' Personal Information on Relationship Quality and Performance. Journal of Foodservice Management, 15(5), 119-138
  25. Park MJ, Lee SE, 2008. A Study on the Influence of Visual Merchandising and Brand Recognition on Perceived Risk, Brand Image and Brand Loyalty. The Research Journal of the Costume Culture, 16(5), 826-840 https://doi.org/10.29049/rjcc.2008.16.5.826
  26. Park SH, 2012. A study on advertising effects of TV advertising attributes in food service brands. A Journal of Brand Design Association of Korea, 10(1), 143-158 https://doi.org/10.18852/bdak.2012.10.1.143
  27. Reynolds, T. J., Gengler C. E., Howard D. J. 1995. A means-end analysis of brand persuasion through advertising. International Journal of Research in Marketing, 12(3), 257-66 https://doi.org/10.1016/0167-8116(95)00025-W
  28. Tsang, M. M., Ho, S., Liang, T. 2004. Consumer attitudes toward mobile advertising: An empirical study. International Journal of Electronic Commerce, 8(3), 65-78 https://doi.org/10.1080/10864415.2004.11044301
  29. Wilson, R. T., Till, B. D. 2011. Product placements in movies and on Broadway A field study. International Journal of Advertising, 30(3), 373-398 https://doi.org/10.2501/IJA-30-3-373-398
  30. Yoo, C., MacInnis, D. 2005. The brand attitude formation process of emotional and informational ads. Journal of Business Research, 58 (10), 1397-1406 https://doi.org/10.1016/j.jbusres.2005.03.011