Journal of the Korea Convergence Society (한국융합학회논문지)

Korea Convergence Society (한국융합학회)
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Mediating Effect of Job Satisfaction in the Relationship Between Caregivers' Calling and Organizational Performance

요양보호사의 소명의식과 조직성과의 관계에서 직무만족의 매개효과

  • 신영일 (한국보건복지인력개발원 서울교육센터)
  • Received : 2018.08.28
  • Accepted : 2018.11.20
  • Published : 2018.11.28
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Abstract

Recently, interest in organizational performance has been increasing due to marketization and diversification of supplier introduced in long-term care system. To analyze the effects of caregivers' calling on the organizational performance of long-term care facilities and to examine the mediating effects of job satisfaction on the path, data were collected from caregivers in Seoul and Kyonggi-do. Multiple regression analysis was used to examine the effect of caregivers' calling on job satisfaction and job performance, and the mediating effect of job analysis was tested by hierarchical regression analysis. As a result, caregivers' calling had a positive effect on job performance and job satisfaction, and the job satisfaction showed full mediation effect between caregivers' calling and effectiveness and partial mediation effect between caregivers' calling and efficiency. Based on this, we discussed the need to improve efficiency through job satisfaction management and to manage efficiency by managing job satisfaction and vocation awareness.

최근 장기요양보험제도에 도입된 시장화와 공급주체 다원화의 영향으로 조직성과에 대한 관심이 높아지고 있다. 본 연구는 장기요양시설의 조직성과에 요양보호사의 소명의식의 영향을 분석하고 그 경로에서 직무만족의 매개효과를 검증하기 위하여 서울시와 경기도의 요양보호사를 대상으로 자료를 수집하였다. 다중회귀분석으로 소명의식이 직무만족과 조직성과에 미치는 영향을 분석하였고 위계적 회귀분석으로 직무분석의 매개효과를 검증하였다. 분석 결과 소명의식은 조직성과와 직무만족에 정(+)의 영향을 미쳤고, 직무만족은 소명의식과 효과성 사이에서 완전매개효과를, 소명의식과 효율성 사이에서는 부분매개효과를 나타냈다. 이를 바탕으로 직무만족 관리를 통하여 효과성을 제고하고, 직무만족과 소명의식을 관리하여 효율성을 관리할 필요성을 논의하였다.

Keywords

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Fig. 1. Mediating effect research model

Table 1. Regularity and correlation analysis

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Table 2. Moderated regression of Effectiveness

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Table 3. Moderated regression of Efficiency

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Table 4. Significance test of mediating effects

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