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Comparative Analysis of Technology Acceptance Model : Focusing on UTAUT1 and UTAUT2

기술수용 모델의 비교분석 : UTAUT1과 UTAUT2를 중심으로

  • Received : 2018.09.15
  • Accepted : 2018.12.14
  • Published : 2018.12.31

Abstract

New technology had been introduced continually and in many cases, we approached technology persepectives when the new technology were introduced. It was very important that researching users acceptance of the new technology in the areas of marketing and strategy. Regarding to user accepatance of new technology, many research models had been exited. This study compared with 2 models which were proposed by Venkatesh et al. named UTAUT1, UTAUT2 based on the criteria which composed of application context, variables of model, the impacts of variables. The dominant matric which was applied in all functions and industries was not exited. For the purpose of improving predictability, single or compound matrics were useful according to industries and usage

새로운 기술이 끊임없이 나오고 있으며 새로운 기술이 도입되는 초기에는 기술적인 관점에서 많이 접근해왔다. 아무리 새로운 기술도 고객이 외면하면 효용성이 없으므로 고객의 관점에서 이러한 새로운 기술을 어떻게 수용하고 있는지에 대한 연구는 매우 중요하다. 이러한 기술수용에 관한 연구는 지속되어 오고 있으며 다양한 연구 모형이 존재하고 있다. 본 연구에서는 Venkatesh 등이 제안한 UTAUT1과 UTAUT2를 모형이 적용되는 맥락, 모형에 사용된 변수, 요인간 영향력의 차이 관점에서 비교분석하였다. 이를 통해 어떠한 모형도 모든 산업에 그리고 모든 상황에 적용되기는 현실적으로 불가능하며, 각 모형이 가장 적합하게 사용될 수 있는 맥락을 찾고 여기에 맞게 적용하는 것이 중요함을 제시하였다. 외생변수, 내생변수, 새로운 매개 및 조절변수, 새로운 결과 메카니즘을 끊임없이 찾아 그 적합성을 높일 필요가 있다.

Keywords

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