Journal of the Korea Convergence Society (한국융합학회논문지)

Korea Convergence Society (한국융합학회)
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A Study on the Knowledge Management System based on Job Standards of Social Worker in Elderly Care Facilities

노인요양시설의 사회복지사 직무 표준 기반의 지식관리 시스템에 관한 연구

  • Lee, Tae-Hi (Dept. of Computer Engineering, Kongju National University) ;
  • Park, Koo-Rack (Dept. of Computer Science & Engineering, Kongju National University) ;
  • Kim, Dong-Hyun (Dept. of Computer Engineering, Kongju National University)
  • 이태희 (공주대학교 컴퓨터공학과) ;
  • 박구락 (공주대학교 컴퓨터공학부) ;
  • 김동현 (공주대학교 컴퓨터공학과)
  • Received : 2017.10.01
  • Accepted : 2017.11.20
  • Published : 2017.11.28
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Abstract

Our society is showing rapid growth throughout the industry, but it is in the era of nuclear family and aging. Due to the elderly, the demand for social welfare services such as medical treatment services tends to increase sharply. However, duties of senior citizens and social workers engaged in related medical care facilities are not clearly identified, and job stress has occurred and the degree of job satisfaction is extremely low. Therefore, in this paper, in relation to the social worker's duties of elderly nursing home care facilities, in practicing welfare services, knowledge base that was convergence with duties so that you can focus on service according to better environment and standardized procedures To provide a management system. Through the proposed system, social workers are expected to be able to improve work satisfaction by quickly grasping operations and escaping from job stress through their own development and information sharing.

우리 사회는 산업 전반에 걸쳐 빠른 성장을 보이고 있으나 핵가족화와 고령화 시대에 접어들고 있어 노인에 대한 요양 서비스와 같은 사회복지 서비스의 수용가 급격하게 증가하고 있는 추세이다. 그러나 노인과 관련된 요양시설에 종사하고 있는 사회복지사들의 직무가 명확하지 않아 직무 스트레스가 발생되고 있으며, 직무 만족도가 현저하게 낮아지고 있는 상황이다. 이에 본 논문에서는 노인요양시설의 사회복지사 직무와 관련하여 복지 서비스를 실천함에 있어 보다 좋은 환경 및 표준화된 절차에 의하여 서비스에 집중할 수 있도록 직무와 융합한 지식 기반의 관리시스템을 제안한다. 제안 시스템을 통하여 사회복지사들이 자기 개발 및 정보 공유를 통하여 신속한 업무 파악과 직무 스트레스에서의 탈피에 의한 업무 만족도를 향상시킬 수 있을 것으로 기대된다.

Keywords

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