Journal of the Korea Academia-Industrial cooperation Society (한국산학기술학회논문지)

The Korea Academia-Industrial cooperation Society (한국산학기술학회)
권호 표지
DOI QR코드

DOI QR Code

Coworker Social Loafing and Knowledge Sharing: The Moderating Role of Gender Effects

동료의 사회적 태만과 지식 공유: 성별의 조절효과를 중심으로

  • Park, Jisung (College of Business, Chosun University) ;
  • Chae, Heesun (College of Business Administration, Seoul National University)
  • Received : 2017.04.04
  • Accepted : 2017.06.09
  • Published : 2017.06.30
Download PDF
⟨ Previous Next ⟩

Abstract

This study examined the peer and gender effects in knowledge-sharing behavior. More specifically, this paper examined how coworker social loafing is related to knowledge sharing and how gender differences moderate the relationship between coworker social loafing and knowledge-sharing behavior. Drawing on economic and social exchange theory, this study predicts that coworker social loafing will decrease the knowledge-sharing behavior. In addition, this paper hypothesized that men will be more likely to withdraw knowledge-sharing behavior than women when they faced coworker social loafing. To test these hypotheses, this paper conducted a hierarchical regression test with the supervisor-employee dyad samples. The empirical results showed that in the relationship between coworker social loafing and knowledge-sharing behavior, coworker social loafing decreased the knowledge-sharing behavior, and the negative effect was larger in the case of men rather than women. In the discussion section, this paper proposes the theoretical and practical implications based on theoretical arguments and empirical findings.

본 논문은 조직 내 지식 공유에 있어 동료 효과와 성별 효과를 검증하는 것을 목적으로 한다. 즉, 본 논문은 동료의 사회적 태만과 지식 공유 간 어떠한 관계가 있는지, 그리고 동료의 사회적 태만과 지식 공유 간 관계에 있어 성별 차이가 어떠한 상이한 영향을 미치는지를 살펴본다. 이를 위해 본 연구에서는 경제적 사회적 교환관계이론에 근거하여 동료의 사회적 태만에 대해 강하게 인지할수록 개인의 지식 공유 정도는 감소할 것이라고 예측하였다. 이에 더하여, 이러한 지식 공유 감소 효과는 여성에 비해 남성의 경우 보다 크게 작용할 것이라고 가설화하였다. 이러한 가설 검증을 위하여 상사-부하 설문(170부)을 바탕으로 위계적 회귀분석을 실시한 결과, 이론 부분에서 예측한 바와 같이 동료의 사회적 태만은 개인의 지식공유 행동을 저하시키는 것으로 나타났다. 뿐만 아니라, 이러한 지식 공유 저하 효과는 여성에 비해 남성의 경우 감소 폭이 보다 큰 것으로 나타났다. 이러한 이론적 논의와 실증 결과를 바탕으로 본 연구가 가진 함의와 한계를 결론에 제시한다.

Keywords

References

  1. S. Wang, R. A. Noe, "Knowledge Sharing: A Review and Directions for Future Research", Human Resource Management Review, vol. 20, no. 2, pp.115-131, 2010. DOI: https://doi.org/10.1016/j.hrmr.2009.10.001
  2. A. Cabrera, W. C. Collins, J. F. Salgado, "Determinants of Individual Engagement in Knowledge Sharing", International Journal of Human Resource Management, vol. 17, no. 2, pp.245-264, 2005. DOI: https://doi.org/10.1080/09585190500404614
  3. E. F. Cabrera, A. Cabrera, "Fostering Knowledge Sharing through People Management Practices", International Journal of Human Resource Management, vol. 16, no. 5, pp.720-735, 2005. DOI: https://doi.org/10.1080/09585190500083020
  4. A. Riege, "Three-dozen Knowledge-sharing Barriers Managers Must Consider", Journal of Knowledge Management, vol. 9, no. 3, pp.18-35, 2005. DOI: https://doi.org/10.1108/13673270510602746
  5. E. F. Cabrera, A. Cabrera, "Knowledge-sharing Dilemmas", Organization Studies, vol. 23, no. 5, pp.687-710, 2002. DOI: https://doi.org/10.1177/0170840602235001
  6. C. P. Lin, "To Share or Not to Share: Modeling Sharing Using Exchange Ideology as a Moderator", Personnel Review, vol. 36, no. 3, pp.457-475, 2007. DOI: https://doi.org/10.1108/00483480710731374
  7. T. K. Hung, N. W. Chi, W. L. Lu, "Exploring the Relationship between Perceived Coworker Loafing and Counterproductive Work Behaviors: The Mediating Role of a Revenge Motive", Journal of Business and Psychology, vol. 24, no. 3, pp. 257-270, 2009. DOI: https://doi.org/10.1007/s10869-009-9104-6
  8. W. Felps, T. R. Mitchell, E. Byington, "How, When, and When Bad Apples Spoil the Barrel: Negative Group Members and Dysfunctional Groups", Research in Organizational Behavior, vol. 27, pp. 175-222, 2006. DOI: https://doi.org/10.1016/S0191-3085(06)27005-9
  9. C.-P. Lin, "Gender Differs: Modelling Knowledge Sharing from a Perspective of Social Network Ties", Asian Journal of Social Psychology, vol. 9, no. 3, pp. 236-241, 2006. DOI: https://doi.org/10.1111/j.1467-839X.2006.00202.x
  10. D. L. Miller, L. Karakowsky, "Gender Influences As an Impediment to Knowledge Sharing: When Men and Women Fail to Seek Peer Feedback", Journal of Psychology, vol. 139, no. 2, pp. 101-118, 2005. DOI: https://doi.org/10.3200/JRLP.139.2.101-118
  11. S. J. Karau, K. D. Williams, "Social Loafing: A Meta-analytic Review and Theoretical Integration", Journal of Personality and Social Psychology, vol. 65, no. 4, pp. 681-706, 1993. DOI: https://doi.org/10.1037/0022-3514.65.4.681
  12. R. C. Liden, S. J. Wayne, R. A. Jaworski, "Social Loafing: A Field Investigation", Journal of Management, vol. 30, no. 2, pp. 285-304, 2004. DOI: https://doi.org/10.1016/j.jm.2003.02.002
  13. A. Jassawalla, H. Sashittal, A. Sashittal, "Students' Perceptions of Social Loafing: Its Antecedents and Consequences in Undergraduate Business Classroom Teams, Academy of Management Learning and Education, vol. 8, no. 1, pp. 42-54, 2009. DOI: https://doi.org/10.5465/AMLE.2009.37012178
  14. B. Renzl, "Trust in Management and Knowledge Sharing: The Moderating Effects of Fear and Knowledge Documentation", Omega, vol. 36, no. 2, pp. 206-220, 2008. DOI: https://doi.org/10.1016/j.omega.2006.06.005
  15. J. A. Sheppard, K. M. Taylor, "Social Loafing and Expectancy-Value Theory", Personality and Social Psychology Bulletin, vol. 25, no. 4, pp. 1147-1158, 1999. DOI: https://doi.org/10.1177/01461672992512008
  16. Blau PM. Exchange and Power in Social Life. NY: The Free Press, 1975.
  17. J. S. Park, H. S. Chae, J. N. Choi, "The Need for Status as a Hidden Motive of Knowledge-sharing Behavior", Human Performance, vol. 30, no. 1, pp. 21-37, 2017. DOI: https://doi.org/10.1080/08959285.2016.1263636
  18. R. J. Burke, M. G. Rothstein, J. M. Bristor, "Interpersonal Networks of Managerial and Professional Women and Men: Descriptive Characteristics", Women in Management Review, vol. 10, no. 1, pp. 21-27, 1995. DOI: https://doi.org/10.1108/09649429510077458
  19. K. M. Bartol, A. Srivastava, "Encouraging Knowledge Sharing: The Role of Organizational Reward Systems", Journal of Leadership and Organizational Studies, vol. 9, no. 1, pp. 64-76, 2002. DOI: https://doi.org/10.1177/107179190200900105
  20. A. Srivastava, K. M. Bartol, E. A. Locke, "Empowering Leadership in Management Teams: Effects on Knowledge Sharing, Efficacy, and Performance", Academy of Management Journal, vol. 49, no. 6, pp. 1239-1251, 2006. DOI: https://doi.org/10.5465/AMJ.2006.23478718
  21. J. M. George, "Extrinsic and Intrinsic Origins of Perceived Social Loafing in Organizations", Academy of Management Journal, vol. 35, no. 1, pp. 191-202, 1992. DOI: https://doi.org/10.2307/256478
  22. J. F. Hair, W. C. Babin, W. C, Black, B. Anderson, Multivariate Data Analysis(7th ed.), Englewood Cliffs, NJL Prentice-Hall, 2010.
  23. C. L. Hardy, M. Van Vugt, "Nice Guys Finish First: The Competitive Altruism Hypothesis", Personality and Social Psychology Bulletin, vol. 32, no. 10, pp. 1402-1413, 2006. DOI: https://doi.org/10.1177/0146167206291006
  24. L. S. Aiken, S. G. West, Multiple Regression: Testing and Interpreting Interactions, Thousand Oaks, CA: Sage Publications, 1991.