Journal of the Architectural Institute of Korea Structure & Construction (대한건축학회논문집:구조계)

Architectural Institute of Korea (대한건축학회)
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Integrated Evaluation for Service Quality Level of Maintenance Management System in Building Services

건축설비 유지관리조직의 서비스품질수준 통합평가

  • Kwak, Ro-Yeul (Division of Civil.Architectural Engineering, Hannam University)
  • 곽노열 (한남대학교 토목.건축공학부)
  • Received : 2017.02.11
  • Accepted : 2017.05.08
  • Published : 2017.05.30
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Abstract

The purpose of this paper is to develop integrated evaluation index for service quality level of maintenance management considering additional quality level of energy management in building services and to analyze character of key items affecting quality level of building maintenance & energy management and differences of quality level buildings operated by advanced & low-level maintenance organization. Throughout analysis, building operated by advanced maintenance organization.has a high quality level in part of reliability ensurement & failure prevention, control of energy & water consumption, risk management but a low quality level in part of establishment of remodeling plan, so it is required to actively maintenance plan in the remodeling. And, it can be seen that there is a high correlation between the key items of quality level of maintenance and energy management through Pearson's correlation result.

Keywords

Acknowledgement

Supported by : 한남대학교

References

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