한국직업건강간호학회지 (Korean Journal of Occupational Health Nursing)

  • 제26권1호
  • /
  • Pages.40-46
  • /
  • 2017
  • /
  • 2287-2531(pISSN)
  • /
  • 2466-1856(eISSN)
한국직업건강간호학회 (Korean Academic Society of Occupational Health Nursing)
권호 표지
DOI QR코드

DOI QR Code

임상간호사의 감정노동과 행복감의 관계에서 회복탄력성의 매개효과

The Mediating Effect of Resilience on the Relationship between Emotional Labor and Happiness of Clinical Nurses

  • 김현지 (경북대학교병원) ;
  • 최현경 (경북대학교 간호대학.간호과학연구소)
  • Kim, Hyun-Ji (Kyungpook National University Hospital) ;
  • Choi, Hyunkyung (College of Nursing.Research Institute of Nursing Science, Kyungpook National University)
  • 투고 : 2017.01.10
  • 심사 : 2017.02.23
  • 발행 : 2017.02.28
PDF 다운로드
⟨ 이전 논문 다음 논문 ⟩

초록

Purpose: The purpose of this study was to investigate the mediating effect of resilience on the relationship between emotional labor and happiness of clinical nurses. Methods: A descriptive, cross-sectional study was conducted with 224 clinical nurses who had one or more years of clinical experiences from four general hospitals in D city in Korea. Data collected from the survey using self-reported questionnaires were analyzed by t-test, one-way ANOVA, Pearson's correlation coefficients, and multiple regression analysis using IBM SPSS statistics 21.0 program. Results: There were statistically significant correlations among variables; a negative correlation between happiness and emotional labor, a positive correlation between happiness and resilience, and a negative correlation between emotional labor and resilience. Meanwhile, resilience had a partial mediating effect on the relationship between emotional labor and happiness. That is, resilience can play an important role between emotional labor and happiness of clinical nurses as a mediator. Conclusion: Considering the findings of this study, developing programs that can improve resilience of clinical nurses who experience emotional labor are needed to increase their level of happiness.

키워드

참고문헌

  1. Baek, H. S., Lee, K. U., Joo, E. J., Lee, M., Y., & Choi, K. S. (2010). Reliability and validity of the Korean version of the Connor-Davidson resilience scale. Psychiatry Investigation, 7(2), 109-115. https://doi.org/10.4306/pi.2010.7.2.109
  2. Baron, R. M., & Kenny, D. A. (1986). The moderator-mediator variable distinction in social psychological research: Conceptual, strategic and statistical considerations. Journal of Personality and Social Psychology, 51, 1173-1182. https://doi.org/10.1037/0022-3514.51.6.1173
  3. Chin, H., Chang, E. M., & Ye, J. E. (2016). Happiness at the workplace: An analysis on the two distinct paths of job and organization. Journal of Human Resource Management Research, 23(4), 1-14.
  4. Cho, H. M., & Yoo, E. K. (2014). The factors influencing the resilience among hemodialysis Patients. Korean Journal of Adult Nursing, 26(6), 614-620. https://doi.org/10.7475/kjan.2014.26.6.614
  5. Connor, K. M., & Davidson, J. R. (2003). Development of a New Resilience Scale: The (CD-RISC). Depression and Anxiety, 18(2), 76-82. https://doi.org/10.1002/da.10113
  6. Han, S. G. (2013). Status of emotional labor by jobs (Vol. 26). Seoul: Korea Research Institute for Vocational Education & Training.
  7. Helliwell, J., Layard, R., & Sachs, J. (2016). World happiness report 2016, Update (Vol. 1). New York: Sustainable Development Solutions Network.
  8. Hwang, H. I., Tak, J. H., & Hong, S. H. (2013). Impact of resilience, teacher efficacy, and job satisfaction on happiness in early childhood teachers. Early Childhood Education Research & Review, 17(3), 411-432.
  9. Im, B. M., Park, J. M., Kim, M. J., Kim, S. Y., Maeng, J. H., Lee, L. L., et al. (2015). A phenomenological study on the turnover experience of novice nurses working in general hospital. Korean Journal of Occupational Health Nursing, 24(4), 313-322. https://doi.org/10.5807/kjohn.2015.24.4.313
  10. Im, J. A. (2015). Factors affecting turnover intention of nurses in comprehensive nursing care wards: Job stress, emotional labor and burnout. Unpublished master's thesis, Gachon University, Incheon.
  11. Jang, J. A. (2015). The influence of care giver's emotional labor on happiness: The moderated effect of emotional intelligence and mediated effect of self soothing ability. Unpublished master's thesis, Baek-Seok University, Cheonan.
  12. Ju, E. J., Kwon, Y. C., & Nam, M. H. (2015). Influence of clinical nurses' work environment and emotional labor on happiness index. Journal of Korean Nursing Administration Academic Society, 21(2), 212-222. https://doi.org/10.11111/jkana.2015.21.2.212
  13. Kim, D. H., Han, T. Y., & Choi, S. B. (2015). The mediating effects of resilience on the relationship between stress and subjective well-being in amateur golfers. Korean Society of Golf Studies, 9(3), 47-58.
  14. Kim, H. J. (2015). The relations between college students' life stress and well-being: The mediating effect of resilience. The Journal of Educational Research, 13(4), 23-41.
  15. Kim, K. H. (2015). On the happiness of Korean people: Perspectives of evolutionary and buddhistic psychology. Journal of Governance Studies, 10(1), 41-68. https://doi.org/10.16973/jgs.2015.10.1.003
  16. Kim, K. R. (2013). Influence of self-esteem, flow and depression of the psychiatric nurses' upon their happiness. Unpublished master's thesis, Ewha Womans University, Seoul.
  17. Kim, M. S., Chung, H. J., & Heo, E. K. (2016). The relationship between the emotional labor and happiness of daycare center teachers: The mediating effects of job stress. Korea Journal of Child Care and Education, 100, 151-175.
  18. Kim, W. I., & Ahn, K. Y. (2013). The effects of job characteristics and psychological stress response on accidents, and the mediating effect of psychological stress response. Journal of Korea Safety Management & Science, 15(1), 41-49. https://doi.org/10.12812/ksms.2013.15.1.41
  19. Ko, J. O. (2013). Influence of clinical nurses' emotional labor on happiness in workplace. Journal of Korea Contents Society, 13(4), 250-261.
  20. Kwon, S. M. (2008). Positive psychology (1st ed.). Seoul: Hakjisa.
  21. Lopez, S. J. (2011). Positive psychology: exploring the best in people (S.M. Kwon, S. Y. Park & H. J. Ha, Trans.). Seoul: Hakjisa. (original work published 2008).
  22. Nam, M. H., & Kwon, Y. C. (2013). Factors influencing happiness index of hospital Nurses. Journal of Korean Nursing Administration Academic Society, 19(3), 329-339. https://doi.org/10.11111/jkana.2013.19.3.329
  23. Park, D. P., & Lee, J. Y. (2016). The effects of emotional labor on burnout: The moderating and mediating effects of resilience in child care teachers. Journal of Future Early Childhood Education, 23(2), 53-70.
  24. Park, J. H,. & Chung, S. K. (2016). Influence of emotional labor, communication competence and resilience on nursing performance in university hospital nurses. Journal of the Korea Academia-Industrial Cooperation Society, 17(10), 236-244. https://doi.org/10.5762/KAIS.2016.17.10.236
  25. Park, J. W., & Kim, S. H. (2015). The factors affecting the resilience of widowed elderly women. Korean Journal of Care Management, 16, 1-32.
  26. Sin, K. M., Kwon, J. O., & Kim, E. Y. (2014). Factors associated with new graduate nurses’ reality shock. Journal of Korean Nursing Administration Academic Society, 20(3), 293-302.
  27. Suh, E. K., & Koo, J. S. (2011). A concise measure of subjective wellbeing (COMOSWB): Scale development and validation. The Korean Journal of Social and Personality Psychology, 25(1), 96-114.
  28. Suh, E. K., Koo, J. S., Lee, D. G., Jung, T. Y., & Choi, I. C. (2010). Subjective well-being index and meaning of Koreans. The Korean Psychological Association, 2010(1), 213-232.
  29. Tak, J. H., & Kang, H. M. (2014). The impact of self-esteem and resilience on the happiness of childcare teachers. International Journal of Early Childhood Education, 34(5), 107-128. https://doi.org/10.18023/kjece.2014.34.5.005
  30. Woo, M. S., & Youn, S. U. (2012). The resilience factor: 7 keys to finding your inner strength and overcoming life's hurdles. (K. Reivich & A. Shatte, Trans.). Anyang: Mulpure. (original work published 2003).

피인용 문헌

  1. Mediating Effects of Empathy and Resilience on the Relationship between Terminal Care Stress and Performance for Nurses in a Tertiary Hospital vol.20, pp.4, 2017, https://doi.org/10.14475/kjhpc.2017.20.4.253
  2. The Effect of Emotional Labor on Emotional Dissonance and Emotional Exhaustion of Food Service Employees - Focused on the Moderating Effect of Resilience - vol.42, pp.2, 2017, https://doi.org/10.32780/ktidoi.2017.42.2.29
  3. 보건계열 대학생의 공감 능력과 회복 탄력성의 관계 vol.22, pp.3, 2018, https://doi.org/10.14408/kjems.2018.22.3.117
  4. 종합병원 간호사의 회복탄력성, 감정노동이 재직의도에 미치는 영향 vol.28, pp.2, 2017, https://doi.org/10.5807/kjohn.2019.28.2.104
  5. A Comparative Study of Burnout, Stress, and Resilience among Emotional Workers vol.16, pp.9, 2017, https://doi.org/10.30773/pi.2019.07.10
  6. 중환자실 간호사의 감정노동과 직무만족도 관계에서 회복탄력성의 조절 및 매개효과 vol.12, pp.3, 2019, https://doi.org/10.34250/jkccn.2019.12.3.24
  7. Mediating Effects of Resilience between Nurse's Character and Happiness for Nurses in General Hospitals vol.26, pp.1, 2020, https://doi.org/10.11111/jkana.2020.26.1.22
  8. The Mediating Effect of Resilience on the Relationship between Role Conflict and Burnout in Physician Assistant Nurses vol.26, pp.2, 2017, https://doi.org/10.11111/jkana.2020.26.2.142
  9. 간호사의 행복감과 임파워먼트가 간호업무성과에 미치는 영향 vol.21, pp.1, 2017, https://doi.org/10.5762/kais.2020.21.1.112
  10. 임상간호사의 간호근무환경과 조직몰입의 관계에서 회복탄력성의 매개효과 vol.18, pp.12, 2017, https://doi.org/10.14400/jdc.2020.18.12.435
  11. 간호사의 업무 강도, 대인관계 갈등과 소진의 관계에서 회복탄력성의 조절 및 매개 효과 vol.26, pp.3, 2020, https://doi.org/10.22650/jkcnr.2020.26.3.275
  12. Influences of Workplace Bullying and Job Satisfaction on Happiness among Perioperative Nurses vol.27, pp.1, 2017, https://doi.org/10.11111/jkana.2021.27.1.54
  13. Schoolteachers' Resilience Does but Self-Efficacy Does Not Mediate the Influence of Stress and Anxiety Due to the COVID-19 Pandemic on Depression and Subjective Well-Being vol.12, pp.None, 2017, https://doi.org/10.3389/fpsyt.2021.756195
  14. 병원간호사의 임상간호인성이 소진에 미치는 융합적 영향요인: 회복탄력성의 매개효과 중심으로 vol.22, pp.1, 2017, https://doi.org/10.5762/kais.2021.22.1.354