Journal of Information Technology Applications and Management

  • 제24권4호
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  • Pages.71-92
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  • 2017
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  • 1598-6284(pISSN)
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  • 2508-1209(eISSN)
한국데이터전략학회 (Korea Data Strategy Society)
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정보산업 생태계 문제의 근본원인 분석

Root Cause Analysis of the Information Industry Ecosystem Problems

  • 투고 : 2017.10.10
  • 심사 : 2017.11.07
  • 발행 : 2017.12.31
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초록

Finding a root cause is an essential step to solving a complex problem. Some previous studies have used the Delphi method for gathering opinions about root causes from geographically dispersed experts. However, we assert that complicated problems such as an industry ecosystem would make a general type of the Delphi method less practical because of too much psychological burden on study participants. In this study we present a preliminary list-based Delphi study method for identifying a root cause. This method was used to identify a root cause and draw a causal map for the information industry ecosystem problems.

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