Journal of Practical Engineering Education (실천공학교육논문지)

Korean Institute for Pratical Engineering Education (한국실천공학교육학회)
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The Relationship among Calling of the University Career Center Counselor, Client Perception of Counselor, and Working Alliance

대학취업센터 상담자의 소명, 내담자의 상담자 지각, 작업동맹 간의 관계

  • Jeong, Ji-ae (Department of Korea Research Institute for Vocational Education and Training) ;
  • Kang, Hye-young (Department of Career Counseling, HRD Graduate School, KOREATEC)
  • Received : 2016.05.02
  • Accepted : 2016.05.20
  • Published : 2016.06.30
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Abstract

This study was conducted on the counselors who work in university job centers and visiting students to analyze the relationship among counselors' calling, visitors' perception of counselors and work alliance perceived by the visitors and counselors. The data were collected from 110 counselors who are in charge of career counseling in university job centers and 208 visitors to the center, on which multiple regression analysis was performed. The results of this study are as follows. First, counselors' calling had positive effect on work alliance perceived by counselors (${\beta}=.48$, p < .01) with explanatory power of 25%. Counselors' calling had positive effect on work alliance perceived by visitors (${\beta}=.21$, p < .01) with explanatory power of 7%. Second, counselors' calling had positive effect on visitors' perception of counselors (${\beta}=.21$, p < .01) with explanatory power of 8%. Through these results, this study found out that counselors with high level of calling tend to form great work alliance while visitors tend to perceive that counselors with high level of calling are professional, trustworthy and likable.

본 연구는 대학취업센터에 근무하는 상담자와 대학취업센터를 내방하는 내담자(학생)를 대상으로 상담자의 소명, 내담자의 상담자 지각, 상담자와 내담자가 지각한 작업동맹 간의 관계를 분석하고자 진행되었다. 이를 위해 34개 대학의 대학취업센터에서 진로상담을 담당하는 상담사 110명과 내담자 208명을 대상으로 자료를 수집하였고, 다중회귀분석을 실시하였다. 주요 연구결과는 다음과 같다. 첫째, 상담자의 소명은 상담자가 지각한 작업동맹에 정적인 영향(${\beta}=.48$, p < .01)을 미치는 것으로 나타났으며, 25%를 설명하였다. 상담자의 소명은 내담자가 지각한 작업동맹에 정적인 영향(${\beta}=.21$, p < .01)을 미치는 것으로 나타났으며, 7%를 설명하였다. 둘째, 상담자의 소명은 내담자의 상담자 지각에 정적인 영향(${\beta}=.21$, p < .01)을 미치는 것으로 나타났으며, 8%를 설명하였다. 이를 통해 소명의식이 높은 상담자들이 작업동맹(상담협력관계)을 잘 맺고, 내담자는 소명의식이 높은 상담자를 전문적이고, 신뢰롭고, 호감있다고 지각할 가능성 역시 높음을 알 수 있었다.

Keywords

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