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A Study on Development of Evaluation Indicators to Energy Saving PR Activities

에너지절약 홍보활동 성과 평가지표 개발

  • Received : 2016.09.30
  • Accepted : 2016.11.29
  • Published : 2016.12.30

Abstract

Theoretical review of the PR activities was initiated using Lasswell's (1948) SMCRE model to evaluate the indicators of the collaborative programs with NGO and the outcome of the activities promoting energy-saving programs. The indicators were then set based on a case study by Nho Younhwoo (2012). This paper aims to develop evaluation indicators for the activities promoting energy-saving programs and evaluate how energy consumers recognize the reputations of PR agencies (sender), PR content (message), PR media outlets (channel), and the degree to which such PR activities induce energy-saving behaviors.

본고에서는 에너지절약 홍보활동 성과에 대한 평가지표 설정은 Lasswell(1948), 노영우(2012)의 사례를 토대로, 먼저 홍보기관의 지표는 평판도, 인지도, 호감도, 신뢰도, 소통여부 등으로 구성되었다. 홍보내용은 첫째, 홍보내용에 대한 인식 평가지표로 홍보활동 내용의 인지도, 접촉도, 필요성, 홍보내용의 공감도, 절약의 영향력 등 8개 문항이며, 둘째는 홍보내용에 대한 평가지표로 홍보활동 내용의 만족도와 기여도 문항으로 구성되어 있다. 홍보매체에 대한 평가지표는 접촉하는 주요 홍보매체에 대한 식별, 접촉 매체의 신뢰도와 효과성, 그리고 에너지소비자가 홍보를 직접적으로 할 경우 가장 선호하는 홍보매체에 대한 식별 등이 평가항목으로 구성되어 있다. 홍보효과에 대한 평가지표는 실천도, 실행 강도, 그리고 실천이유와 실천하지 않는 이유 등이 평가항목으로 포함되어 있다.

Keywords

References

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