Journal of Digital Convergence (디지털융복합연구)

The Society of Digital Policy and Management (한국디지털정책학회)
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A SNS Data-driven Comparative Analysis on Changes of Attitudes toward Artificial Intelligence

SNS 데이터 분석을 기반으로 인공지능에 대한 인식 변화 비교 분석

  • Yun, You-Dong (Dept. of Computer Science and Engineering, Korea University) ;
  • Yang, Yeong-Wook (Dept. of Computer Science and Engineering, Korea University) ;
  • Lim, Heui-Seok (Dept. of Computer Science and Engineering, Korea University)
  • Received : 2016.09.07
  • Accepted : 2016.12.20
  • Published : 2016.12.28
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Abstract

AI (Artificial Intelligence) has attracted interest as a key element for technological advancement in various fields. In Korea, internet companies are leading the development of AI business technology. Active government funding plans for AI technology has also drawn interest. But not everyone is optimistic about AI. Both positive and negative opinions coexist about AI. However, attempts on analyzing people's opinions about AI in a quantitative way was scarce. In this study, we used text mining on SNS (Social Networking Service) to collect opinions about AI. And then we performed a comparative analysis about whether people view it as a positive thing or a negative thing and performed a comparative analysis to recognize popular key-words. Based on the results, it was confirmed that the change of key-words and negative posts have increased through time. And through these results, we were able to predict trend about AI.

인공지능은 현재의 컴퓨팅시스템 성능한계를 극복하고 컴퓨팅 환경을 발전시켜 다양한 분야의 기술 발전을 위한 핵심 기술로서 주목받고 있다. 이에 세계 국가들은 물론이고, 국내에서도 인터넷 기업을 중심으로 사업화 기술개발이 이루어지고 있다. 정부 역시 인공지능 기술 개발을 위해 다양한 지원을 아끼지 않고 있으며, 이에 따른 기술의 발전으로 인공지능에 대한 관심이 증폭되고 있다. 그러나 긍정적인 시각과 부정적인 시각이 공존하고 있는 인공지능 분야에서 사람들의 의견을 분석하는 연구는 매우 부족한 실정이다. 이에 따라 본 연구에서는 텍스트 마이닝 기법을 활용하여 SNS (Social Networking Service)에서 수집된 인공지능에 대한 사람들의 의견 데이터를 연도별로 비교 분석하여 수집된 데이터에 대한 긍정, 부정 여부와 함께 연도별 키워드를 확인하였다. 분석 결과, 국내 인공지능 분야의 연도별 키워드를 확인하였으며, 시간의 흐름에 따라 인공지능에 대해 부정적인 의견이 증가하는 것을 확인하였다. 그리고 이러한 비교분석 결과를 기반으로 인공지능 분야의 흐름에 대해 예측할 수 있었다.

Keywords

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