Journal of the Korean Society for Railway (한국철도학회논문집)

The Korean Society for Railway (한국철도학회)
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A Study on the Influence Factor Relationship of the Railway Tourism Policy for Job Satisfaction

철도관광정책 직무만족도 영향요인 연계성 분석

  • Kim, Jung-Phyung (Department of Railroad Management and Logistics, Korea National University of Transportation)
  • Received : 2015.07.10
  • Accepted : 2015.08.20
  • Published : 2015.08.31
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Abstract

This research used a survey of 350 staff members working at Korail with the purpose of analyzing influence factors for the railway tourism policy for job satisfaction; results were presented for the proposed factor. First, we selected the influence factor through precedent research related to the railway tourism policy. Second, the selected influence factor and the extent of satisfaction were used to determine whether or not any kind of difference existed according to individual attributes of the railway employees. Finally, we analyzed what the influence factor was between the category factor and the sub-category factor. In conclusion, it was found that government subsidy had a meaningful correlation with infrastructure expansion and the improvement of the railway business as it is connected to tourism efficiency. Human resources have a meaningful correlation with the needs of educational institutions and the retaining of talent. Railway tourism production has a meaningful correlation with railway tour production as it is conducted to satisfy tourists and the consortium. The shift of viewpoint has a meaningful correlation with the escape from the peace-at-any price principle and demand forecasting.

본 연구는 철도관광정책 직무만족도 영향요인을 분석하여 철도관광정책 직무만족도에 대한 제언을 제시할 목적으로 철도공사에 근무하는 350명의 직원들을 대상으로 설문조사를 실시하였다. 선행연구를 통하여 직무만족도에 영향을 미치는 것으로 연구된 영향요인과 직무만족도가 철도현업 종사원의 개인적 속성에 의해 어떤 차이가 나타나는지를 검정하며, 대분류 요인(부분목표)과 소분류 요인(세부목표)간에 미치는 영향요인을 분석하였다. 분석결과 국가지원 부분목표는 기반시설 확충과 철도연계관광 효율성 제고 항목과 유의미한 관련이 있으며, 인적자원 확보 부분목표는 인재배출 교육기관의 필요성과 one-stop 인재확보 항목과 유의미한 관련이 있는 것으로 나타났다. 또한 철도 관광 상품개발 부분목표는 관광객의 욕구충족상품 개발과 공동컨소시엄 개발과 유의미한 관련성이 있으며, 고정 관념적 사고의 전환 분분목표는 무사 안일주의사고 탈피와 수요예측전문성 발휘와 유의미한 관련성이 있는 것으로 조사되었다.

Keywords

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