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The Effect of Organization Factors and Knowledge Information Characteristic Factors on Organization Performance of Knowledge Management System

조직요인과 지식정보 특성 요인이 지식관리 시스템의 조직성과에 미치는 영향

  • Cho, Young-Yerl (Joint Forces Military develop, Joint Forces Military University) ;
  • Yi, Seon-Gyu (Division of Convergence Industry, Seoul Venture University)
  • 조영렬 (합동군사대학교 연구개발처) ;
  • 이선규 (서울벤처대학원대학교 융합산업학과 정보관리 전공)
  • Received : 2014.11.06
  • Accepted : 2015.03.12
  • Published : 2015.03.31

Abstract

This research empirically analyzed the effect of introduction factors of knowledge management system on organization performance with companies and agencies introducing and operating knowledge management system. As a result of analysis: first, it showed that CEO support among the sub-variables of organization factors affected organization performance; second, quality, reliability and convenience in use of knowledge information, sub-variables of knowledge information factors, had a significant influence; and vision and goal among sub-variables of organization factors, didn't have an influence on organization performance. These research results were identical with those of precedent studies. But we found out that vision and goal assessed by core strategy and establishment of vision, clarity and concreteness of vision and strategy, necessity of knowledge management, and regularization of core knowledge were analyzed as the variables having no positive effect on organization performance and analyzed differently from the precedent studies' results.

본 연구는 지식관리시스템을 도입하여 운영 중인 기업체와 기관들을 대상으로 지식관리시스템의 도입요인이 조직성과에 미치는 영향을 실증적으로 분석하였다. 분석결과 첫째, 조직요인의 하위변수 중 최고책임자의 지원은 조직성과에 영향을 미치는 것으로 분석되었고, 둘째, 지식정보요인의 하위변수인 지식정보의 품질, 지식정보의 신뢰성, 이용편리성은 유의한 영향을 미치는 것으로 나타났으며, 조직요인의 하위변수 중 비전과 목표는 조직성과에 영향을 미치지 않는 변수로 분석되었다. 이와 같은 본 연구의 분석결과는 선행연구 결과와 일치하는 것임을 알 수 있었다. 그러나 핵심전략과 비전의 수립, 비전과 전략의 명확성과 구체성, 지식관리의 필요성, 핵심지식의 규정화 등으로 측정된 비전과 목표는 조직성과에 긍정적인 영향을 미치지 않는 변수로 분석되어 선행연구 결과와는 다르게 분석되었음을 알 수 있었다.

Keywords

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