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테크노스트레스와 일과 후 업무연속성이 직무만족에 미치는 영향 연구 : 일-삶의 갈등의 매개역할을 중심으로

The Effects of Technostress and Work Connectivity after Work Hours on Job Satisfaction : Focusing on a Mediating Role of Work-Life Conflicts

  • 오성탁 (한국정보화진흥원 국가정보화기획부) ;
  • 김종욱 (성균관대학교 경영대학) ;
  • 박상철 (대구대학교 경영학과)
  • 투고 : 2015.04.29
  • 심사 : 2015.05.30
  • 발행 : 2015.06.30

초록

Due to the rapid development of information communication technology, employees have conducted their tasks with smart devices such as smartphones and tablet PCs in the midst of after work hours. In line with this phenomenon, we have examined the relationships among technostress, work connectivity behavior after hours (WCBA) and technostress inhibitors and job satisfaction. Based on the results of prior research, we developed and tested our research model which posits the certain factors such as technostress, WCBA and technostress inhibitors affect work-life conflicts which, in turn influence employees' job satisfaction. Survey data collected from 345 users who have experiences on using smart devices was used to test the model using PLS (partial least squares). In this study, we found that technostress and WCBA were positively related to the work-life conflicts. We also found that the relationship between technostress inhibitors and job satisfaction was significant. The implications of these findings for both research and practice are discussed.

키워드

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