Journal of the Korea Academia-Industrial cooperation Society (한국산학기술학회논문지)

The Korea Academia-Industrial cooperation Society (한국산학기술학회)
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Study of the Effects of Supplier Monitoring on Shop floor Productivity

공급사 모니터링이 현장생산성에 미치는 영향에 관한 연구

  • Cho, BooYun (Dept. of Business Administration, Jeju National University) ;
  • Kang, Gi-Choon (Dept. of Economics, Jeju National University) ;
  • Hyun, MinCheol (Dept. of Business Administration, Jeju National University)
  • Received : 2014.11.13
  • Accepted : 2014.12.11
  • Published : 2014.12.31
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Abstract

Focal companies (hereafter called buyers) adopt outsourcing practices from a supply chain management strategy to be competitive. Buyers face the bridge transfer after outsourcing contracts, and the monitoring practices would be the only control mechanism left to prevent losing control over the suppliers. This study suggests the set of monitoring practices (i.e., capability, activity and outcome monitoring) as the independent variables to enhance the buyer-supplier collaboration and supplier's performance. In addition the buyer's efforts of monitoring are assumed to influence the buyer's shop floor productivity mediated by the supplier's performance and buyer-supplier collaboration. The results showed that the monitoring practices are meaningful antecedents to the supplier's performance and buyer-supplier collaboration, which fully mediates between the monitoring practices and buyer's shop floor productivity. The mediating role of the buyer-supplier collaboration between activity monitoring and shop floor productive has been rejected, because the negative effect of activity monitoring on buyer-supplier collaboration conflicts with the positive impact of buyer-supplier collaboration on shop floor productive. The theoretical contribution and managerial implications with limitations have been discussed.

최근 구매사와 공급사 간의 정보 공유 및 협업 등의 아웃소싱 활동은 공급사슬관리에서 매우 중요한 전략으로 자리매김하고 있다. 아웃소싱은 경쟁우위 확보를 위해 필수적인 방안으로 활용되고 있으나, 계약이 체결된 이후에는 공급사에 대한 통제력이 저하된다. 이러한 상황에서는 공급사에 대한 모니터링을 통한 일상적인 통제만이 유일한 공식적 통제수단으로 남게 되며, 통제관리가 어떻게 이루어지느냐에 따라 기업성과에 영향을 미치게 된다. 본 연구에서는 아웃소싱 계약 체결 이후 공급사의 외주 구매성과와 구매사와 공급사 간의 운영통합 강화를 위한 전략을 제시하였다. 선행요인으로 공급사 모니터링을 고려하였으며, 공급사 모니터링 노력에 의한 외주 구매성과와 구매사와 공급사 간 운영통합을 강화하여 구매사의 현장생산성 향상으로 반영되는 연구 모형을 제시하였다. 연구결과에 따르면, 구매사의 역량 모니터링, 행위 모니터링, 결과 모니터링은 공급사의 외주 구매성과와 운영통합 강화에 유의미한 선행요인으로 나타났다. 또한, 공급사 모니터링은 공급사의 외주 구매성과와 공급사 운영통합을 완전매개로 하여 구매사의 현장생산성에 유의미한 영향을 미치는 것으로 분석되었다. 행위 모니터링의 부정적인 효과가 특이한 점으로 나타났는데, 행위 모니터링이 공급사 운영통합에 음(-)의 효과는 공급사 운영통합이 공급사 현장생산성 향상에 미치는 정(+)의 효과를 상쇄시키기 때문에 매개효과가 나타나지 않은 것으로 추정되었다. 이를 통해 이론적, 실무적 시사점과 본 연구의 한계점, 향후 연구수행 방안 등이 제시되었다.

Keywords

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