DOI QR코드

DOI QR Code

A study for improving passenger service level at the airport security checks by using simulation

시뮬레이션을 이용한 공항 보안검색 시스템 개선으로 이용객 서비스 수준제고 방안 연구

  • Choi, Sanggyun (Dept. of Industrial Management Engineering, Korea University) ;
  • Lee, Chulung (Graduate School of Management of Technology, Korea University)
  • 최상균 (고려대학교 산업경영공학과) ;
  • 이철웅 (고려대학교 기술경영전문대학원)
  • Received : 2011.11.18
  • Accepted : 2012.06.25
  • Published : 2013.03.30

Abstract

In this study, airport security check process is analyzed to modeling a simulation. Simulation is compared with real security system to verify. Utilizing verified simulation, spends time in the current security check is calculated and suggests alternatives. Considering the movement of passengers and security check system of all four cases the results yielded by the experiment. The results show that security check time decreased significantly to 20.8%. The simulation was developed in this study; including the introduction of a new security system at security check can be used as a decision support tool is expected.

본 연구에서는 공항 보안검색 프로세스를 분석하여 시뮬레이션 모델링 하며, 실제의 보안검색과 비교하여 시뮬레이션을 검증한다. 검증된 시뮬레이션을 활용해 현재 보안검색에서 소요되는 시간을 확인 하며, 이를 토대로 보안 검색에서의 문제점을 해소하기위한 대안을 제시한다. 대안으로는 이용객의 동선을 고려한 사항과 보안검색 시스템에 관한 대안으로 모두 4가지의 케이스를 실험하여 결과를 도출한다. 도출된 결과로 보안검색 소요시간이 크게 20.8% 감소하는 것으로 확인 할 수 있었다. 본 연구에서 개발된 시뮬레이션은 새로운 보안검색 시스템의 도입 등 보안검색에서의 의사결정 지원도구로서 사용될 수 있을 것으로 기대된다.

Keywords

References

  1. H. G. Frederickson, and T. R. LaPorte, "Airport Security, High Reliability, and the Problem of Rationality", Public Administration Review, vol. 62, pp. 33-43, Dec 2002
  2. L. Vellara, and B. Lazar, and B. Rajan, "Passenger grouping under constant threat probability in an airport security system", European Journal of Operational Research, vol. 168, pp. 633-644, Jan 2006 https://doi.org/10.1016/j.ejor.2004.06.007
  3. I. E. Manataki, and K. G. Zografos, "Assessing airport terminal performance using a system dynamics model", Journal of Air Transport Management, vol. 16, pp. 86-93, Mar 2010 https://doi.org/10.1016/j.jairtraman.2009.10.007
  4. S. Olapiriyakul, and S. Das, "Design and analysis of a two-stage security, screening and inspection system", Journal of Air Transport Management, vol. 13, pp. 67-74, Mar 2007 https://doi.org/10.1016/j.jairtraman.2006.11.008
  5. K. Leone, and R. Liu, "Improving airport security screening check point operations in the us via paced system design", Journal of Air Transport Management, pp. 1-6, Mar 2010
  6. S. W. Seo, and S. G. Choi, and C. U. Lee, "Security Manpower Scheduling for Smart Airports", Lecture Notes in Electrical Engineering, Vol. 114, 2012
  7. G. D. N. Konstantina, and M. Fred, "Airport security screening and changing passenger satisfaction: An exploratory assessment", Journal of Air Transport Management, vol. 12, pp. 213-219, Sep 2006 https://doi.org/10.1016/j.jairtraman.2006.03.001
  8. M. S. Fayez, and A. Kaylani, and D. Cope, and N. Rychlik, and M. Mollaghasemi, "Managing airport operations using simulation, Journal of Simulation", vol. 2, pp. 41-52,mar 2008 https://doi.org/10.1057/palgrave.jos.4250030
  9. P. G. Cosmetatos, "Some Practical Considerations on Multi-Server Queues with Multiple Poisson Arrivals", Omega, vol. 6, pp. 443-448, Jun 1978 https://doi.org/10.1016/0305-0483(78)90099-3
  10. S. G. Choi, and C. U. Lee, "improving passenger service level at the airport security checks by using simulation", IT-Convergence Service & Applications for Future Environments, Jul 2011
  11. http://www.airport.kr
  12. D. J. Ko, C. U. Lee, "A dispatching policy for stochastic scheduling simulation considering machine breakdowns", Journal of The Korea Society of Computer and Information, vol. 15, no.8, pp. 181-192, Aug 2010 https://doi.org/10.9708/jksci.2010.15.8.181
  13. jsKIM, "Simulation of optimized production technology system to verify the supply chain management's effectiveness", Journal of The Korea Society of Computer and Information, vol. 6, no.1, pp. 95-102, Mar 2001

Cited by

  1. 시뮬레이션을 활용한 신기술 항만장비의 생산성 추정 vol.20, pp.1, 2015, https://doi.org/10.9708/jksci.2015.20.1.237