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일 대도시지역 택시 기사의 직무스트레스, 사회적 지지 및 직무만족도의 관계 : 사회적 지지의 매개효과

A Study on The Relationships Between Job Stress, Social Support and Job Satisfaction of Taxi Drivers

  • 투고 : 2012.03.24
  • 심사 : 2012.07.15
  • 발행 : 2012.08.31

초록

Purpose: This study was conducted in order to investigate the relationships between job stress or social support and job satisfaction, and the function of social support, theoretically considered to mediate the relationship between job stress and job satisfaction. Methods: After obtaining informed consent from participants, data were collected from 122 taxi drivers. Gamma was used for testing of the first and second hypotheses. Partial Gamma was used to test the third hypothesis. Patterns of elaboration described by Babbie (1986) were selected for interpretation of the relationship among the three variable analyses. Results: First, a negative relationship was observed between job stress and job satisfaction (Gamma=-.543, p=.001) and a positive relationship was observed between social support and job satisfaction (Gamma=.741, p<.001). Second, when controlling for social support, the relationship between job stress and job satisfaction showed a decrease under conditions of both low and high social support. As for the mediating effect of social support, job stress was found to affect social support and social support was found to affect job satisfaction. Conclusion: The results showed that social support had a mediating effect between job stress and job satisfaction. Therefore, development and implementation of appropriate social support interventions is needed in order to reduce job stress and promote job satisfaction.

키워드

참고문헌

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피인용 문헌

  1. Oral Health Belief and Oral Health Behavior of Taxi Driver in Jeollabuk-do vol.15, pp.5, 2015, https://doi.org/10.17135/jdhs.2015.15.5.542
  2. The Relationship between Role Conflict, Job Satisfaction, and Organizational Commitment among Community Healthcare Workers of the Seoul Preventive Project for Metabolic Syndrome vol.27, pp.1, 2013, https://doi.org/10.5932/JKPHN.2013.27.1.16
  3. Determinant Factors of Service Orientation for Human Resources of Long Term Care Facility vol.9, pp.10, 2018, https://doi.org/10.13106/ijidb.2018.vol9.no10.39.