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연구개발 부문의 핵심성과지표 개발 사례연구

A Study for Establishing Key Performance Indicators of R&D Departments

  • 조남욱 (서울과학기술대학교 글로벌융합산업공학과) ;
  • 김태성 (금오공과대학교 산업공학부)
  • Cho, Nam Wook (Department of Industrial and Information Systems Engineering, Seoul National University of Science and Technology) ;
  • Kim, Tae-Sung (School of Industrial Engineering, Kumoh National Institute of Technology)
  • 투고 : 2012.07.14
  • 심사 : 2012.11.06
  • 발행 : 2012.12.31

초록

In this paper, quantitative and systematic procedures for establishing Key Performance Indicators (KPI's) of R&D departments are presented. The proposed methodology is composed of 4 steps : 1) identification of critical success factors, 2) identification of potential KPI's, 3) determination of KPI's and 4) monitoring and execution. A Strategy Map has been presented to better align KPI's with a company's competitive strategies. Also, Analytical Hierarchy Planning (AHP) is used to determine weights of KPI's and Data Envelopment Analysis (DEA) is used to analyze the effectiveness of R&D departments. To demonstrate its validity of the proposed method, it has been applied to the R&D divisions of a semiconductor company.

키워드

과제정보

연구 과제 주관 기관 : Seoul National University of Science and Technology

참고문헌

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피인용 문헌

  1. DEA를 이용한 R&D 사업의 효율성 비교 : 원천기술개발사업을 중심으로 vol.36, pp.3, 2012, https://doi.org/10.11627/jkise.2013.36.3.126
  2. 균형성과표(BSC)를 활용한 탄약 비군사화 시설의 핵심성과지표 개발 vol.44, pp.1, 2012, https://doi.org/10.11627/jkise.2021.44.1.017