DOI QR코드

DOI QR Code

A Study on Korean and Japanese Consumers' Attitudes and Consumer Knowledge about Luxury Brands

한국과 일본 소비자의 명품 브랜드에 대한 태도 및 소비자 지식에 관한 연구

  • Park, Jin-A (Dept. of Clothing & Textiles, Yonsei University)
  • Received : 2010.06.07
  • Accepted : 2010.08.12
  • Published : 2010.08.31

Abstract

This study is to understand the characteristics of Korean and Japanese consumers by analyzing the relation among consumer attitudes, concepts, and knowledge about luxury brands. In addition, the present study is to help to establish more effective marketing strategies for luxury companies by providing new data based on consumer knowledge. The author conducted a survey on a total of 816 male/female Korean and Japanese subjects ranging in age from 20 to 50s. The results of this study are as follows: First, Korean consumers have more positive attitudes toward luxury brands than Japanese consumers. Second, regarding the concepts about luxury brands, Korean consumers have concepts of luxury such as "involvement" "symbol of status" "scarcity" and "hedonism"and Japanese consumers have concepts such as "involvement" "ostentation" "high value"and "ornamentation" Third, Korean consumers are more confident in their knowledge and experiences about luxury brand consumption than Japanese consumers. The subjective knowledge has positive impacts on consumer attitudes toward luxury brands and becomes one of the reasons for the friendlier attitudes of Korean consumers toward luxury brands, compared to Japanese consumers. Fourth, the level of objective knowledge of Korean and Japanese consumers is high; but there is no statistically significant difference in the two countries.

Keywords

References

  1. 고은주, 김은영, 박경애, 박은주, 성희원, 이미영, 이승희, 이윤정. (2009). 패션마케팅. 서울: 박영사
  2. 김기원. (1993). 소비자 주관적 지식과 관련 변인 간의 구조적 관계에 관한 연구. 한국심리학회지: 소비자광고, 4(2), 41-72.
  3. 김선숙. (2005). 매스티지 명품에 관한 고찰. 한국의류학회지. 29(11), 1381-1388.
  4. 김성호. (1998). 호화상품의 개념에 대한 한일 소비자 태도의 비교. 소비자학연구, 9(4), 149-162.
  5. 김은영. (1998). 소비자 의류 제품 지식과 의복 구매 시 평가 기준과의 관계. 한국의류학회지, 22(3), 353-364.
  6. 명품 브랜드 불황 몰라요. (2008, 5. 29). 한국일보. 자료검색일 2008, 6. 1, 자료출처 http://news.hankooki.com
  7. 박찬욱, 문병준. (2000). 관여도와 제품 지식의 상관관계에 관한 연구: 제품 유형과 제품 지식 측정방법의 조정적 역할을 중심으로. 소비자학연구, 11(1), 75-98.
  8. 박혜선. (2007). 물질주의와 과시적 소비 성향이 패션 명품과 복제품 구매에 미치는 영향. 한국생활학회지, 16(1), 103-110.
  9. 슈발리에 미셸, 마짤로보 제럴드. (2008). 럭셔리 브랜드 경영. 손주연 옮김 (2007). 서울: 미래의 창.
  10. 이승희. (2006). 패션 명품 소비자-브랜드 관계가 복제품 태도에 미치는 영향. 한국의류학회지, 30(9/10), 1445-1454.
  11. 이승희, 신초영. (2002). 여대생들의 패션 복제품 구매 행동에 관한 탐색적 연구. 한국의류학회지, 26(11), 1537-1546.
  12. 이지연, 박재옥. (2003). 의류 상품에 대한 소비자 지식의 척도에 관한 연구. 한국의류학회지, 27(11), 1307-1317.
  13. 차다 라다, 허즈번드 폴. (2007). 럭스플로전. 김지애 옮김 (2007). 서울:가야북스.
  14. 小塩眞司. (2005). 硏究事例で學ぶSPSSとAMOSによる心理. 調査データ分析. 東京 : 東京図書.
  15. Alba, J., & Hutchinson, J. (1987). Dimensions of consumer expertise. Journal of Consumer Research, 13, 411-454. https://doi.org/10.1086/209080
  16. Bearden, W., & Etzel, M. (1982). Reference group influence on product and brand purchase decisions. Journal of Consumer Research, 9(September), 183-194. https://doi.org/10.1086/208911
  17. Beatty, S., & Smith, S. (1987). External search effort: An investigation across several product categories. Journal of Consumer Research, 14, 83-95. https://doi.org/10.1086/209095
  18. Brucks, M. (1985). The effect of product class knowledge on information search behavior. Journal of Consumer Research, 12, 1-16. https://doi.org/10.1086/209031
  19. Brucks, M. (1986). A typology of consumer knowledge content. Advances in Consumer Research, 13, 58-63.
  20. Cole, G, Gaeth, G, & Sing, S. (1986). Measuring prior knowledge. Advances in Consumer Research, 13, 64-66.
  21. Dubois, B., & Duquesne, P. (1993). The market for luxury goods: Income versus culture. European Journal of Marketing, 27(7), 35-44.
  22. Dubois, B., & Laurent, G (1994). Attitudes toward the concept of luxury. Asia-Pacific Advances in Consumer Research, 1(2), 273-278.
  23. Dubois B., & Paternault, C. (1997). Does luxury have a home country? Marketing and Research Today, 25(May), 79-85.
  24. Engel, J., Blackwell, R., & Miniard, P. (2001). Consumer behavior. MA: Houghton Mifflin Harcourt.
  25. Flynn, L., & Goldsmith, R. (1999). A short, reliable measure of subjective knowledge. Journal of Business Research, 46, 57-66. https://doi.org/10.1016/S0148-2963(98)00057-5
  26. Gardner, M. (1984). Advertising effects on attributes recalled and criteria used for brand evaluations. Journal of Consumer Research, 10(December), 310-318.
  27. Grossman, G, & Shapiro, C. (1988). Counterfeit-product trade. The American Economic Review, 78(3), 59-75.
  28. Hair, J., Anderson, R., Tatham, R., & Black, W. (1998). Multivariate data analysis. NJ: Prentice-Hall.
  29. Hata, K. (2004). Louis Vuitton Japan: The building of luxury. New York: Assouline.
  30. Hauck, W., & Stanforth, N. (2007). Cohort perception of luxury goods and services. Journal of Fashion Marketing and Management, 11(2), 1361-2026.
  31. Hoyer, W., & Deborah, J. (1997). Consumer behavior. New York: Houghton Mifflin Company.
  32. Johnson, E., & Russo, J. (1984). Product familiarity and learning new information. Journal of Consumer Research, 11, 542-550. https://doi.org/10.1086/208990
  33. Jonathan, S., & Renand, F. (2003). The marketing of luxury goods. The Marketing Review, 3, 459-478. https://doi.org/10.1362/146934703771910071
  34. Ko, E., Kim, E., Taylor, C., Kim, K., & Kang, I. (2007). Cross-national market segmentation in the fashion industry. International Marketing Review, 24(5), 629-651. https://doi.org/10.1108/02651330710828022
  35. Mandel, N., Petrova, P., & Cialdini, R. (2006). Images of success and the preference for luxury brands. Journal of Consumer Psychology, 16(1), 57-69. https://doi.org/10.1207/s15327663jcp1601_8
  36. Mason, R. (1992). Modelling the demand for status goods. Association for Consumer Research, Special Volume, 88-95.
  37. Mitchell, A., & Dacin, P. (1996). The assessment of alternative measures of consumer experise. Journal of Consumer Research, 23, 219-239. https://doi.org/10.1086/209479
  38. Nueno. J., & Quelch, J. (1998). The mass marketing of luxury. Business Horizon, November-December, 61-68.
  39. OLiver, R. (1997). Satisfaction: A behavioral perspective on the consume. Boston: Irwin Mcgraw-Hill.
  40. Pantzalis, I. (1995). Exclusivity strategies in pricing and brand extension. Unpublished doctoral dissertation, University of Arizona, Arizona.
  41. Park, C., & Lessig, V. (1981). Familiarity and its impact on consumer decision biases and heuristic. Journal of Consumer Research, 8, 223-237. https://doi.org/10.1086/208859
  42. Park, J. (2009). An analysis of consumer characteristics of Japan and Korea in reference to luxury brands. Unpublished doctoral dissertation, Keio University, Kanagawa.
  43. Rao, A., & Monroe, K. (1988). The moderation effect of prior knowledge on cue utilization in product evaluations. Journal of Consumer Research, 15, 253-264. https://doi.org/10.1086/209162
  44. Richins, M. (1994). Valuing things: The public and private meanings of possessions. Journal of Consumer Research, 21(December). 504-521. https://doi.org/10.1086/209414
  45. Rossiter, J., & Percy, L. (1987). Advertising and promotion management. New York: McGraw-Hill.
  46. Selnes, F., & Gronhaug, K (1986). Subjective and objectìve measures of product knowledge contrasted. Advances in Consumer Research, 13, 67-71.
  47. Shah, D. (2000). A new definition of luxury. Textile View, 52, 6-7.
  48. Silverstein, M., & Fiske, N. (2003). Luxury for the masses. Harvard Business Review, 81(4), 49-57.
  49. Vìgneron, F., & Johnson, L. (1999). A review and a conceptual framework of prestige-seeking consumer behavior. Academy of Marketing Science Review. Retrieved August 1, 2008, from http://www.amsreview.org/articles/vigneron01-1999.pdf
  50. Wiedmann, K., Hennigs, N., & Siebels, A. (2009). Value-based segmentation of luxury consumption behavior. Psychology and Marketing, 26(7), 625-651. https://doi.org/10.1002/mar.20292
  51. Wong, N., & Ahuvia, A. (1998). Personal taste and family face. Psychology and Marketing, 15(August), 423-441. https://doi.org/10.1002/(SICI)1520-6793(199808)15:5<423::AID-MAR2>3.0.CO;2-9

Cited by

  1. Purchase Behaviors on Imported Fashion Luxury Brand's Bag according to the Types of Consumption Values of Female Consumers in 20's and 30's vol.14, pp.4, 2012, https://doi.org/10.5805/KSCI.2012.14.4.554
  2. A Classification of Luxury Fashion Brands' E-commerce Sites vol.17, pp.6, 2013, https://doi.org/10.12940/jfb.2013.17.6.125
  3. Understanding the moderating effect of motivational values on young consumers' responses to luxury brands: A cross-cultural study of South Korea and the USA 2014, https://doi.org/10.1080/13527266.2014.975830
  4. Differences in Preference Depending on Signal Explicitness when Selecting Fashion Luxury Brand - The Moderating Effects of Self-Construal and Implicit Theory - vol.66, pp.1, 2016, https://doi.org/10.7233/jksc.2016.66.1.013
  5. Why Korean Young Women Consumers Buy Luxury Goods? The Influence of Cultural Orientation and Media Use vol.8, pp.2, 2018, https://doi.org/10.13106/eajbm.2018.vol8.no2.23