Journal of the Korea Academia-Industrial cooperation Society (한국산학기술학회논문지)

The Korea Academia-Industrial cooperation Society (한국산학기술학회)
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Analysis of Knowledge Combination Process: From Engineering Science Perspective

지식종합화과정의 분석: 엔지니어링 사이언스 관점

  • Namn, Su-Hyeon (Department of Management Information Systems, Hannam University)
  • Published : 2009.09.30
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Abstract

We consider organizational knowledge combination process. Previous literature investigated the issue from either managerial or social aspects, emphasizing on a part of the whole process and limiting to qualitative analyses. Here we propose an integrative and quantitative approach which considers knowledge combination process from engineering perspective. We employ a queueing network model and techniques to capture the process of interactions of entities in the knowledge combination environment. By doing so, we are able to understand the performance of the knowledge combination process. The performance measures derived can provide valuable implications for managerial decisions such as planning and controlling the knowledge combination process.

본 논문은 조직원의 지식을 종합화하는 프로세스를 고찰한다. 이전의 관련 연구는 관리적, 사회적 관점에서 프로세스의 부분에 국한하거나 정성적 분석에 초점을 맞추었다. 본 연구는 프로세스를 통합적이고 계량적으로 살펴보는 엔지니어링 접근법을 제안한다. 이를 위해서 대기네트워크 이론을 도입하여 지식종합화 환경의 구성요소들 간의 상호작용을 포착하는 모델과 적용 방법론을 기술한다. 이를 통해서 지식종합화 프로세스의 성과지표를 도출할 수 있고, 이러한 지표는 지식종합화 프로세스를 개선하기 위한 계획이나 통제에 효과적으로 사용이 될 수 있을 것이다.

Keywords

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