The Influence of Conflicts among Members in Hotel Restaurants on Organization Validity

호텔 레스토랑 구성원의 갈등이 조직 유효성에 미치는 영향에 관한 연구

This study was to examine ongoing conflicts between employees and determine the level of conflict management strategies to establish a more effective management in hotel restaurants. The results of this research show, first, conflicts exalted collective organization; the more comflicts, the lower absorption or validity of the organization. Second, the lower increase in personal conflicts, the better the validity of the organization. Therefore, hypotheses in this study can be seen as acceptable. In this study, based on the future management of hotel restaurants, there should be private groups to resolve conflicts through the organizations which can increase the validity of the organizations.