간호행정학회지 (Journal of Korean Academy of Nursing Administration)
- 제12권3호
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- Pages.343-354
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- 2006
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- 1225-9330(pISSN)
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- 2288-4955(eISSN)
수술실간호사가 경혐하는 언어폭력이 단기감정반응과 장기 부정적 결과에 미치는 영향
Verbal Abuse of Operating Nurses by Physicians and Other Nurses
- 윤계숙 (삼성서울병원) ;
- 정혜선 (삼성서울병원) ;
- 박순애 (삼성서울병원) ;
- 장부영 (삼성서울병원) ;
- 성영희 (성균관대학교 의과대학, 삼성서울병원 임상간호학교실) ;
- 남경동 (삼성서울병원 임상의학연구소)
- Yoon, Ke-Sook (Department of Nursing, Samsung Medical Center) ;
- Chung, Hye-Seon (Department of Nursing, Samsung Medical Center) ;
- Park, Soon-Ae (Department of Nursing, Samsung Medical Center) ;
- Jang, Boo-Young (Department of Nursing, Samsung Medical Center) ;
- Sung, Young-Hee (Department of Clinical Nursing Science, Samsung Medical Center) ;
- Nam, Kyung-Dong (Sungkyunkwan University School of Medicine)
- 발행 : 2006.09.30
초록
Purpose: The purpose of this study was to analyze the prevalence and consequences of verbal abuse in the operating room nurses by physicians and other nurses. Method: The data were collected from 761 operating nurses. The period of data collection was from September 7 to November 25, 2004. For this study the following tools were used: the verbal abuse scale, the emotional stress scale and the long-term negative effect scale. The data were analyzed by using SPSS Win 11.5. Result: 744 nurses reported experiencing some type of verbal abuse from a physician and other nurses. The emotional stress and long-term negative effect were significantly increased by verbal abuse. The nurses of less than one year increased emotional stress from verbal abuse. The physician was the most frequent source of emotional stress by verbal abuse, followed by other nurses. The long-term negative effect was significantly increased in the factors of emotional stress and the physician was the most frequent source than other nurses. Conclusion: Verbal abuse of nurses by physicians and other nurses continues to exist and is associated with negative consequences. Nurse administrators have to assess the present state for workplace verbal abuse and must endeavor in order to reduce verbal abuse.