대한안전경영과학회지 (Journal of the Korea Safety Management & Science)

  • 제6권1호
  • /
  • Pages.147-155
  • /
  • 2004
  • /
  • 1229-6783(pISSN)
  • /
  • 2288-1484(eISSN)
대한안전경영과학회 (Korea Safety Management & Science)
권호 표지

정보시스템 아웃소싱을 위한 QFD모형에 관한 연구

A Study on the QFD Model for Information Systems Outsourcing

  • 우태희 (서일대학 산업시스템경영과) ;
  • 임충묵 (혜전대학 산업시스템경영과)
  • 발행 : 2004.03.01
PDF 다운로드
⟨ 이전 논문 다음 논문 ⟩

초록

The goal of this paper is to offer a quantitative decision model using Quality Function Deployment(QFD). We consider the factors outsourcing that affect the benefits of the organization and the fifth alternatives that were selected to be considered for outsourcing as customer requirements and technical attributes in QFD. For selecting the outsourcing system, we compute the priority considering interdependencies among alternatives. Thus this paper propose a decision model, which uses the quality function deployment to help practitioners set priority and users in structuring the outsourcing problems.

키워드

참고문헌

  1. 박진수, 아웃소싱 활성화를 위한 정책과제, 산업연구원, 2002
  2. 우태희, '품질기능전개를 이용한 자본예산투자프로젝트 선정방법', 안전경영과학회지, 제2권 제4호, pp.125-138, 2000
  3. 우태희, 박재현, '품질과 비용의 득실관계를 고려한 품질기능전개 모형', 안전경영과학회지, 제4권 제2호, pp.169-178, 2002
  4. 우태희, 임충묵, 'AHP를 이용한 아웃소싱 의사결정론', 안전경영과학회지, 제5권 제 2호, pp.175-185, 2003
  5. 赤尾洋二, 品質展開入門, 日本科學技術聯盟(JUSE), 1990
  6. Grover, V.,Cheon, M.J and Teng, J.T., 'A Descriptive Study on the Outsourcing of Information Systems Functions,' Information and management, Vol 27, pp.33-44, 1994
  7. Grover, V., Cheon, M.J and Teng, J.T., 'The Effect of Service Quality and Partnership on the Outsourcing of Information Systems Functions,' Journal of Management Information Systems, Vol. 12, No. 4, pp. 89-116, 1996 https://doi.org/10.1080/07421222.1996.11518102
  8. Klepper, R., and Jones, W.O., Outsourcing Information Technology, Systems and Services, Englewood cliffs, NJ, Prentice-Hall, 1998
  9. Murphy, C., Ker, S., and Ross, L.M., U.S. and Worldwide Outsourcing Market and Trends, 1998-2003, IDC #W19322, 1999
  10. Partovi, F.Y., 'A Quality Function Deployment Approach to Strategic Capital Budgeting,' The Engineering Economist, Vol 44, No. 3, pp. 239-260, 1999
  11. Wasserman, G.S., 'On How to Prioritize Design Requirements During the QFD Planning Process,' IIE Transactions, Vol. 25, No. 3, pp. 59-65, 1993 https://doi.org/10.1080/07408179308964291