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A Study on the QFD Model for Information Systems Outsourcing  

우태희 (서일대학 산업시스템경영과)
임충묵 (혜전대학 산업시스템경영과)
Publication Information
Journal of the Korea Safety Management & Science / v.6, no.1, 2004 , pp. 147-155 More about this Journal
Abstract
The goal of this paper is to offer a quantitative decision model using Quality Function Deployment(QFD). We consider the factors outsourcing that affect the benefits of the organization and the fifth alternatives that were selected to be considered for outsourcing as customer requirements and technical attributes in QFD. For selecting the outsourcing system, we compute the priority considering interdependencies among alternatives. Thus this paper propose a decision model, which uses the quality function deployment to help practitioners set priority and users in structuring the outsourcing problems.
Keywords
QFD; IS outsourcing;
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