Asia pacific journal of information systems

The Korea Society of Management Information Systems (한국경영정보학회)
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Empirical Study about Relationship between Factors Influencing Korean User's Intention to Use the Internet Banking Service

국내 인터넷 뱅킹 사용자의 이용의도에 영향을 미치는 요인간 관계에 관한 실증연구

  • Published : 2002.09.30
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Abstract

Recently, Internet banking becomes a major trend in the financial marketplace. However, there are few researches to investigate relationship between factors influencing user's intention to use the Internet banking service. Therefore, this paper is aimed at analyzing the Internet banking service user's intention to use empirically. Our research framework is basically based on TAM(Technology Acceptance Model) proposed by Davis(1989). Empirical results using path analysis revealed that experience has a direct relationship with intention to use, while those three factors like perceived risk, self-efficacy, technical support indirectly affect intention to use.

Keywords

References

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