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Measuring (and Increasing) the Value of Academic Libraries

  • Tenopir, Carol;King, Donald W.
    • Journal of the Korean Society for Library and Information Science
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    • v.44 no.4
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    • pp.19-31
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    • 2010
  • The value of the university library to faculty, students, and administrators has long been assumed. In an era of decreasing resources and increasing choices, academic librarians must now find the best ways to measure and demonstrate the value of the library to all of their stakeholders, including faculty members, graduate students, undergraduate students, administrators, and funders. Techniques to assess and measure value can also help library decision makers select the products and services that provide the highest return on investment (ROI) to the university community. It is important to measure and convey the value of the academic library; it is also possible to increase the value of the library to the university by carefully refocusing the academic library's products and services. In this presentation I will discuss methods and results from a recently completed study in eight countries that measured the value and ROI of e-journals to the grants process. The Return on Investment (ROI) of the e-journals collection to grant funding ranged from over 15:1 to just under 1:1 in 9 institutions. In addition, many other qualitative and quantitative measures of value are as important as derived measures like ROI. Building on that research study, I am now leading a team that includes the Association of Research Libraries (ARL) and several university libraries in a project funded by the U.S. Institute of Museum and Library Services. We are collecting data using on the value of a wide range of library services using several methods for measuring the value of what the university library contributes to the institution and its stakeholders.

Perceptions of and willingness for marriage among people in their 20's and 30's (20-30대 남녀의 결혼제도 인식과 결혼의향)

  • Hong, Sung-Hee
    • Journal of Family Resource Management and Policy Review
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    • v.24 no.1
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    • pp.1-19
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    • 2020
  • The purpose of this study is to identify the perceptions of and willingness for marriage among people in their 20s and 30s. The data came from the Korean General Social Survey of the Survey Research Center at Sungkyunkwan University. The sample data set included 292 men and women aged 20 to 39. The major findings are as follows. First, gender, satisfaction with one's household economic conditions, and significantly affect the individuals' perceptions of marriage. The results show that the men's education level, value of family succession, value of gender roles, and value of parents' role are the significant factors that affect their perceptions of marriage. In the case of the women's perceptions of marriage, the significant factors are their household economic conditions, value of family succession, value of gender roles, and value of childbirth. Second, the willingness for marriage among unmarried people is decided by age, education level, whether one has an income or not, satisfaction with one's household economic conditions, and value of one's childbirth. Overall, gender is the most significant factor that affects the perceptions of marriage among all the other variables. However, men's and women's values of gender roles and family succession, respectively, both significantly affect their perceptions of marriage but show opposite coefficient directions. Another finding shows that unmarried people who are willing to marry tend not to have children. This implies that they do not perceive the decision on having a child as a necessary factor behind marriage decisions.

A study on perceived value of work having effect on organizational attitude of dental hygienists (치과위생사들의 직업가치인식이 조직태도에 미치는 영향)

  • Yoon, Hee-Suk;Kim, Young-Sun
    • Journal of Korean society of Dental Hygiene
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    • v.8 no.3
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    • pp.65-72
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    • 2008
  • This study has collected 322 clinical dental hygienists working in Daegu and around Daegu, in order to investigate perceived value of work among dental hygienists and extent of organizational attitude and find relationship between these, and we can finds these conclusions as follows; 1. The total average point of perceived value of work is 3.36(5 is a full mark), and we could gain each points as follows; vision realizability 3.53, process efficiency 3.42, product usefulness 3.32, job significance 3.31, social recognition 3.23. 2. The total average point of organizational attitude is 3.13, and job satisfaction, organizational commitment are 3.14, 3.12 respectively. 3. Variables of perceived value of work related job satisfaction are social recognition, vision realizability, process efficiency,(Social recognition is the most effective variable, and next vision realizability, process efficiency are effective in the order named.)($R^2$=.24) and we could find that job satisfaction is proportion to perceived value of work, according to relationship of these variables. Variables of perceived value of work related to organizational commitment are also vision realizability, social recognition, process efficiency,(Vision realizability is the most effective variable, and next social recognition, process efficiency are effective in the order named.)($R^2$=.32) and we could find that organizational commitment is proportion to perceived value of work, according to relationship of these variables. According to these result, perceived value of work and organization attitude(job satisfaction, organizational commitment) of dental hygienists are affirmative. but to make their attitudes be more affirmative, the research about improving perceived value of work is needed. Especially, vision realizability and social satisfaction are very important variables at perceived value of work of dental hygienists.

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Understanding Customer Values by Analyzing the Contents of Online Hotel Reviews (온라인 호텔이용후기의 질적 내용분석에 의한 고객가치 연구)

  • Lee, Jung-Hun
    • The Journal of the Korea Contents Association
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    • v.13 no.10
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    • pp.533-546
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    • 2013
  • This study analyzed the contents of online hotel reviews of Benikea hotels. The results were as follows: First, the outstanding customer value were functional value, emotional value, price/value for money and epistemic value, conditional value are next. Social value was not found. Functional value was provoked by the functions of hotel room, room amenities, room view, room cleaness, restaurant service, and hotel staff friendliness as human services. Emotional value was the emotional response to the qualities of hotel's functions. Price/value for money was a perceived value of hotel user by the comparison of what to invest with what to receive. From the results, it can be proposed that hotel should maintain the basic qualities of core functions of hotel.

Resident survey evaluating the degree of value placed on traditional Korean foods in the Kyunggi and Kangwon areas of Korea (경기${\cdot}$강원 거주민들의 한국 전통음식에 대한 가치도 조사)

  • Lim, Young-Suk;Kim, Haeng-Ran;Han, Gwi-Jung
    • Korean journal of food and cookery science
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    • v.23 no.1 s.97
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    • pp.124-139
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    • 2007
  • This study was conducted to evaluate the degree of value assigned to traditional Korean foods by residents from the Kyunggi(n=582) and Kangwon(n=189) areas of Korea. We determined the degree of value for 13 items classified as traditional Korean foods by asking subjects to score the items based on a 5 point Likert scale. Based on the total scores, resident in Kyunggi assigned Kimchi the high degree of value. Next was Tteok, then Eum-cheong, Jang, Hankwa, Muk, Bap, Jeon, Namul, and Guk, respectively. In the Kangwon area, the total scores showed that Kimchi also had the highest degree of value, followed by Tteok, Jang, Hankwa, Eum-Cheong, Muk, Bap, Namul, Jeon and Myeon, respectively. The female residents in Kyunggi gave Kimchi a higher degree of value than the male residents'. Also, subjects with overall higher positive perception of traditional foods had a higher degree of value for Kimchi. Relative to age, ther was a trend showing older subjects had a higher degree of value for Kimchi than Younger subjects. In the case of the head of the family, residents of the Kangwon area showed a trend toward a high degree of value for Kimchi. The residents in Kyunggi, compared to the residents in Kangwon, evaluated the Jang food group as inexpensive foods(p<0.05). However, there was no significant difference between the residence areas for the total score of the items. Overall, the resident's evaluation of the degree of value traditional Korean foods increased with increasing age.

Effects of Online Shopping Mall Using Value on User Attitude and Customer Loyalty: Focus on A Comparison Between A Variety Seeking (온라인 쇼핑몰 이용가치와 플로우 및 고객 충성도의 관계: 다양성 추구 성향을 중심으로)

  • Jung, Sung Gwang;Choi, Mi Ri;Choi, Young Min
    • Journal of Korea Society of Industrial Information Systems
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    • v.23 no.5
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    • pp.89-102
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    • 2018
  • This study classified online shopping mall using value as utility and hedonic value based on previous studies. And we examine the effect of online shopping mall value on user attitude and customer loyalty. Meanwhile, variety seeking is a personal tendency that wants to new change over time. The purpose of this study is to investigate the difference of online shopping mall usage value(utility, hedonic), user attitude according to variety seeking. The following are main results of this study. First, utility value and hedonic value have a significant effects on user attitude. Second, user attitude of online shopping mall have a positive effect on customer loyalty. Third, The relationship that online shopping mall using value affect user attitude is differ depending on variety seeking. Based on these findings, in this study examined the significant influence of online shopping mall using value, user attitude, customer loyalty. this study suggested to marketing practitioners the need for different approach by a variety seeking.

A Study on the Effect of Shopping Value of On-Line Shopping-Mall on Shopping-Mall Satisfaction - Mediating Effect of Price Sensitivity (온라인 쇼핑몰의 쇼핑가치가 쇼핑몰 만족에 미치는 영향에 관한 연구 -가격민감도를 조절효과로-)

  • Yim, Ki-Heung;Kwon, Jin-Hee
    • Journal of Digital Convergence
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    • v.12 no.11
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    • pp.49-55
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    • 2014
  • Many changes in growth in the lifestyle of consumers for online shopping mall has surfaced. consumers will appear brand product will tend to buy products at more affordable prices and a department store's brand product sale increase in online shopping mall. This study verified the effects of Utilitarian shopping value and Hedonic shopping value, the shopping value, on the shopping-mall satisfactions, and the moderating effects of Price sensitivity. The result states that the shopping value affect the shopping-mall satisfaction, In terms of Price sensitivity, the group with higher Price sensitivity of utilization showed more significant result on the Utilitarian shopping value affects on the shopping-mall satisfaction, the group with higher Price sensitivity of utilization showed more significant result on the Utilitarian shopping value and Hedonic shopping value.

Noise Reduction by Filter Improvement in Mixed Noise Image (혼재된 잡음 영상내 필터 개선에 의한 잡음제거)

  • Lim, Jae-Won;Kim, Eung-Kyeu
    • Journal of the Institute of Electronics and Information Engineers
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    • v.50 no.5
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    • pp.231-241
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    • 2013
  • In this paper, we propose an average approximation filter which can effectively remove the noises of the images. The noises include impulse noises, gaussian noises and mixed noises. The algorithm is as follows. First, as a step of noise detection, we find whether the difference between the pixel value and the average value is greater than the threshold value or not after getting the average value that removed the minimum and maximum values in the applied mask. If the pixel value is greater than the threshold value, the pixel value is processed as noise. If it is less than or equal to the threshold value, it is processed as non-noise. Next, as the noise reduction step, we output the approximate value in mask as the pixel value and the average value except the minimum and maximum values of the pixel including the noise. As the result of applying this average approximation filter to the mixed noise images, the approximation filter can reduce the noises effectively more than 0.4[dB] as compared with applying the median filter and the average filter, respectively.

A Study on the Mechanical and Hand Properties of the Lining Fabrics (의복 안감의 역학적 특성 및 태 평가)

  • Kim, Myung-Ok;Uh, Mi-Kyung;Park, Myung-Ja
    • Fashion & Textile Research Journal
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    • v.8 no.3
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    • pp.357-362
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    • 2006
  • This study is to evaluate the objective sensibility of the commercial lining fabrics. Five kinds of the linings were collected by adding taffetas with four kinds of fibers (polyester, nylon, rayon, and acetate) to one polyester stretch fabric. The six basic mechanical and hand properties were studied by using KES-FB system (Kawabata Evaluation System). The result of measuring the mechanical properties shows that polyester has high bending rigidity (B), that polyester-stretch has a high value of linearity of load-extension curve (LT), tensile energy (WT), tensile resilience (RT), and coefficient of friction (MIU) and a low value of bending rigidity(B), shear property, and geometrical roughness (SMD). The nylon has a high value of bending rigidity (B), shear property, and compression resilience (RC). The rayon has a high value of coefficient of friction (MIU) and linearity of compression-thickness curve (LC) and a low value of shear property, and the acetate has a low value of shear property. The result of hand value shows that polyester, nylon, and acetate are a high value of KOSHI (stiffness), NUMERI (smoothness), and FUKURAM (fullness & softness), and they feel stiff and massive, that rayon has a low value of NUMERI and FUKURAMI. The total result of hand value shows that polyester taffeta and polyester stretch fabric are about the same as the best material for the lining of a woman's dress for spring and summer, and the next thing is acetate, but nylon and rayon are somewhat inferior materials. This provides a fundamental data for the comfortable clothing production of a higher value-added product through the study on the mechanical and hand properties of the lining as well as the right side of fabrics.

Posttraumatic Stress in Fire fighters (소방대원의 외상후 스트레스 실태)

  • Koh, Bong-Yeun
    • The Korean Journal of Emergency Medical Services
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    • v.12 no.3
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    • pp.5-15
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    • 2008
  • Purpose : This study is a descriptive research to provide basic factors of posttraumatic stress in Firefighters. This study was carried out to develop the effective program for the fire fighters to cope with the posttraumatic stress following the disasters. Methods : The questionnaires were collected among fire fighters who serviced in K and I community from April 1 to June 30 in 2008. Total 304 questionnaires were analyzed by SPSS WIN program for descriptive statistics, Pearson's correlation coefficient and t-test. Results : 1. 48.0% of 300 fire fighters were at the age of 31-40, and 42.3% were under 30. 2. Work burden had a significant difference of 2.30 in low-risk group, 2.60 in high-risk group(t-value=-3.85, p=0.00). However, life event had no significant difference 0.79 event in low-risk group, 1.41 event in high-risk group(t-value=-2.27, p=0.24). 3. Concerning posttraumatic stress factors, there was positive correlation between mobilization impact level r=0.38(P<0.01), work burden r=0.38(p<0.01), and life event r=0.27(p<0.01). 4. According to the Symptom Check List-Revised(SCL-90-R), somatization had a significant differences(t-value=5.46, p=0.00), obsessive-compulsive(t-value=7.16, p=0.00), interpersonal sensitivity(t-value=6.15, p=0.00), depression(t-value=6.62, p=0.00), anxiety (t-value=7.33, p=0.00), hostility(t-value=5.94, p=0.00), phobia anxiety(t-value=6.85, p=0.00), paranoid ideation(t-value=5.55, p=0.00), psychotism(t-value=6.52, p=0.00) in low-risk and high-risk group. Conclusion : As a consequence, mobilization impact, work burden, and life event were the influential factors on posttraumatic stress. Also, high-risk group revealed significantly higher score on all 9 scales. The information obtained from surveys made recommendation to develop the intervention of stress management to control mobilization impact and posttraumatic stress.

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