• Title/Summary/Keyword: welfare service user

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A Convergence Study on the Development of the Desk for Children with Cebral Palsy (뇌 병변 장애아동을 위한 책상 개발의 융복합 연구)

  • Cho, Sook-Kyung;Park, Jong-Im
    • Journal of the Korea Furniture Society
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    • v.26 no.4
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    • pp.435-444
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    • 2015
  • The purpose of this study were to design and develop the user centered desk which considered children with cebral palsy in Korea. The developing process of the desk were performed the convergence study of the University Department of the Social Welfare and the Living Furniture Design. First of all, the 2 students and their professor of the Department of Social Welfare analyzed the literature, observed the children with cebral palsy and the needs survey of the service providers of a Welfare Center for children with cebral palsy. All of the information gathered were provided for the Department of the living Furniture Design. Second, the 2 students and their professor of the Department the Living Furniture Design proceeded the design concept, mocked up the desk for the children with cebral palsy. This was the user centered desk which considered of the features of children with cebral palsy body. Based on the results, the convergence study implications were discussed.

An Analysis the Relationship between User characteristics by Forest Welfare Facilities: Focusing on Correspondence Analysis (산림복지시설별 이용객 특성과의 관계 분석: 대응분석을 중심으로)

  • Dong-Hoon Kim;Byung-Hoon Kang;Eun-Jee Lee;Hee-Ji Kang;Jeong-Hee Lee
    • Journal of Korean Society of Forest Science
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    • v.113 no.1
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    • pp.1-13
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    • 2024
  • This study used the results of the 2022 national survey of forest welfare facilities and space users conducted in the Republic of Korea to identify the associations and combination patterns among use of forest welfare facilities and various user characteristics. In addition, a correspondence analysis-namely, a categorical data analysis-was performed regarding four facilities: National Natural Recreation Forest, National Soopchewon, National Forest Trail, and National Healing Forest. The cross-analysis revealed highly significant differences (p < .001) in the age, household income per month, means of transportation, companion type, path to information acquisition, and purpose of visit among the users of forest welfare facilities. Moreover, the results of the correspondence analysis demonstrated that users of National Soopchewon and National Healing Forest were distinguished from users of the other forest welfare facilities based on demographic characteristics such as age and household income per month. In addition, the means of transportation of National Forest Trail users differed from that of users of the other forest welfare facilities. Moreover, users of National Soopchewon were associated with the type of public group visit, acquisition of information from the websites of related institutions and facilities and via online portals, and the purpose of participating in education and experiencing education programs. Therefore, the companion type, path to information acquisition, and purpose of visit on the part of users of National Soopchewon could be differentiated from those of users of other forest welfare facilities. The findings of this study revealed the associations and combinations among forest welfare facilities and the characteristics of users of such facilities, with the scope of utilization of the forest welfare facility user data being expanded via correspondence analysis.

An Analysis of Social Service Discourses in Britain -Four Areas by Two Axes- (영국 사회서비스 담론 분석 -두 개의 축에 따른 네 가지 지형-)

  • Kim, Bo-Young
    • Korean Journal of Social Welfare
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    • v.64 no.1
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    • pp.299-324
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    • 2012
  • After social service voucher schemes were introduced in Korea, many controversies have been concentrated on market-based approach, which encourage competition and choice while amount of funding, number of providers, and types of services have been rapidly expanded. This also could mean that transform of social service paradigm from provider-centered approach to user-cantered approach, one of the trends found internationally. Therefore, this is the study to reveal development of social service discourses in Britain where various models of social services have been attempted in their modern history. Then, through the historical analysis, the trends toward more user-cantered approach were found to be distinguished based on the division of individualism and collectivism. This could provide theocratical implication to the current discussion on social services in Korea.

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Enhanced User Choice of Voucher Program and its Impact and Implications on Care Worker (바우처 제도의 이용자 선택권 강화가 돌봄노동자에게 미친 영향과 그 의미)

  • Kim, Song Yi
    • Korean Journal of Social Welfare Studies
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    • v.47 no.4
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    • pp.281-307
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    • 2016
  • This study is to analyze experiences and perceptions of care workers for enhanced user choice since the introduction of voucher in Korea. The analysis shows that as it has increased the influence of service users on care workers'employment, dismissal, labor intensity, and so on, more and more care workers appear to experience 'labor alienation'such as weakened position in the labor domain, the sense of loss and frustration in the meaning of work, and identity confusion as a care work. Because the labor alienation felt by them possibly has a negative impact on quality of social service, it suggests to address improving service users'rights as well as protecting human rights and rights to work of care workers to provide a high quality social service.

A Study on Types of Multi-Functional Welfare Facilities and Day Service Centers for the Elderly in Japan (일본 고령자복합시설과 데이서비스센터의 복합유형에 관한 연구)

  • Park, Hae-Sun;Oh, Eun-Jin
    • Korean Institute of Interior Design Journal
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    • v.16 no.4
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    • pp.62-71
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    • 2007
  • Due to the shortage of elderly care services in urban areas, multi-functional welfare facilities are proven to be very effective for delivering various service needs of elderly in Japan. Introduction of new longterm care policy for elderly in Korea would change many aspects of elderly care service facilities. Especially elderly home care services like adult daycare centers will expand drastically after beginning of elderly longterm care insurance. The purpose of this research is to study and analyze multi-functional welfare facilities in Japan focusing on the types of day service in those facilities. Planning of daycare centers in multi-functional welfare facilities for the elderly can be classified to 8 types. Those types are daycare centers with senior housing, longterm care insurance facilities, senior centers, small multi-function facility, medical facilities, educational facilities, community facilities and general housing projects. Each type has different benefits for the networking of services for the elderly. Design of daycare centers in multi-functional welfare facilities have distinctive features in entrance and user approach, space allocation and circulation planning. The study of daycare centers and multi-function planning should be followed to make better home care environments for the elderly in Korea.

A Study on the Factors Affecting Social Service Satisfaction Using Voucher - Focusing on the Community Social Investment Service - (바우처를 활용한 사회서비스의 이용자 만족도에 영향을 미치는 요인에 관한 연구 -지역사회서비스투자사업을 중심으로-)

  • Shin, Chang Hwan
    • Korean Journal of Social Welfare
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    • v.64 no.4
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    • pp.137-161
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    • 2012
  • The importance of voucher service evaluation is increasing with the expansion of voucher, but the previous studies on performance evaluation could not reflect the characteristics of voucher. But there is no study on the factors affecting voucher performance. Thus, this study focuses on the empirical analysis of voucher program performance and analysed the factors affecting voucher satisfaction. Data used in this study is collected form 70 social service agencies that deliver voucher service and 1445 service users in Community-Development voucher service in Community Service Investment Program. The methods applied in this study are Hierarchial Linear Model(HLM) using service user variables(level 1) and service agency variables(level 2). These variables are extracted from the previous studies on performance of social welfare service and voucher service. The findings show that user's satisfaction is influenced by level 1 variables such as sex, need and also influenced by level 2 variables of service type and area* organization type. On these analysis, this study gives policy implication.

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Conceptual Structure of User Involvement and Implications on Korean Disability Services (이용자 참여의 개념 구조: 한국장애인복지에 대한 함의)

  • Kim, Yong-Deug;Kim, Mi-Ok
    • Korean Journal of Social Welfare
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    • v.59 no.2
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    • pp.39-64
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    • 2007
  • The purpose of this study is to find out implications which can be useful for the development of user empowerment and involvement in Korean disability services. Suggested implications are based on the earlier studies about the concept and areas of user involvement. In the theoretical review, this study compared several terminologies related to user involvement. For the depth explanation, this study described wide range of earlier studies. In addition to these descriptions, this study is exploring to show integrated theoretical framework including diverse areas, major initiatives, participation levels, models of purpose on user involvement. And to grasp ostensive understanding on specific mechanisms on participation practice, this study discussed various issues on basic assumptions, areas of involvement and supportive alternatives. Based on these theoretical examination, this study introduced concrete tasks related to policy, service organization, professional education and research to activate user participation in Korean disability services.

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Study on strength of user's right in service delivery process - abolishing classification of disability and introducing direct payments - (서비스 전달과정에서의 이용자 권한 강화 방안에 대한 고찰 - 장애등급제 폐지 및 직접지불제도를 중심으로 -)

  • Lee, Seung-Ki
    • Korean Journal of Social Welfare Studies
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    • v.45 no.2
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    • pp.327-347
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    • 2014
  • The purpose of this article is to explore the strength of user's right in service delivery process, and focuses on two areas. First one is to discuss the necessity which the process of service delivery will be changed from supplier-oriented system to user-oriented one, in order to strengthen user's right, especially in terms of choice and control. It can be facilitated by the abolishing of classification of disability. Second one is to introduce direct payments which money is directly given to user, instead of being given to supplier. This article also stresses that there is possibility of setting up direct payments because voucher system, a precursor of direct payments, is widely settled down for social service area in Korea.

User Satisfaction Enhancement of 'Smart Long-Term Care' Mobile Application: In-depth Interview and Topic Modeling (스마트 장기요양 애플리케이션의 사용자 만족도 개선방안 도출: 심층 인터뷰와 토픽 모델링 활용)

  • Hong, Seoeui;An, Jaeyoung;Kwon, Youngshim
    • Journal of Information Technology Services
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    • v.21 no.1
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    • pp.163-179
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    • 2022
  • Two dominant phenomena in modern world; population ageing and digitalization, have led public sector organizations to heavily rely on B2C(Business-to-Consumer) mobile applications. Yet, fatal concerns and complaints have often been raised by the mobile application users, notably from social welfare sector. With the continual expansion of digital landscape as well as the growth of life expectancy, usage of mobile applications has become prevalent across the stakeholders involved in social welfare sector. 'Smart Long-Term Care (SLTC)', inter alia, is a primary example of such mobile applications, designed to support Long-Term Residential Care (LTRC) service. The main goal of SLTC is to serve more convenient and practical LTRC service for both caregivers and care receivers. To examine user satisfaction of SLTC mobile application, this study investigates existing challenges and means to improve user satisfaction. Hence, we conducted this study using two methods: in-depth interview and topic modeling. Interestingly, two research outcomes commonly indicated that 5 factors (stability, accessibility, usefulness, responsiveness, and ease of use) were found significant in affecting user satisfaction of SLTC. Our findings suggest that the aforementioned factors can be seen as potential causes of the genuinely low user satisfaction. Eventually, this work will be a stepping-stone to elevate the overall quality level of LTRC service along with the user satisfaction degree of SLTC mobile application.

Strengthening User Involvement in Welfare Policies for the Disabled: through Case Studies 'Personal Budgets' of Germany (장애인 복지정책에서의 이용자 참여 강화: 독일의 개인예산제도를 중심으로)

  • Nam, Yong-Hyeon
    • The Journal of the Korea Contents Association
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    • v.14 no.11
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    • pp.732-742
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    • 2014
  • The provision of welfare services to the disabled in Korea are still insufficient to meet the demand and the delivery system of the service is organized largely from the viewpoint of the suppliers. In order to guarantee the user right to choice, the shift of the policy paradigm supporting autonomy, self-directedness and the right to control of the users appears to be important. The present study explores the theoretical discussion in the field of the welfare of the disabled about user involvement. Then it investigates the German case of 'personal budgets' aimed to strengthen the user involvement and draws some policy implications for Korea. The study confirms that the introduction of 'personal budgets' aimed to realization of the self-determination of the disabled has contributed for the reinforcement of user involvement in welfare policies for the disabled. This new policy program 'personal budgets' based on the idea of the realization of the right to self-determination appears to transform the general nature of the welfare system for the disabled in Germany by transforming the payment methods.