• 제목/요약/키워드: web-site evaluation

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A Mathematical model for web site service quality evaluation based on AHP and fuzzy methodology

  • Liu, Yi-wen;Kwon, Young-Jik
    • Journal of Korea Society of Industrial Information Systems
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    • 제11권5호
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    • pp.119-131
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    • 2006
  • This paper proposes a mathematical model for web site service quality evaluation, which first applies analytic hierarchy process(AHP) to determine the weights of evaluation indexes of web site service quality and then analyzes web site service synthetically by means of fuzzy methodology. In this case, experts' knowledge cannot only be used but its subjective component can be eliminated. Hence, the web site service quality can be analyzed and evaluated more reasonably. After establishing this model, the experiment results will be given, which verify the feasibility and validity of the proposed model. The model proposed here is very simple and easy to implement and can provide a useful way to help developers evaluate their web site service quality efficiently.

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A Study on Development and Application of Web Site Evaluation Model (웹 사이트 발전단계에 따른 평가모형 구축과 활용에 관한 연구)

  • Lee Sun-Gu;Leem Choon Seong;Suh Hyung Sik
    • Proceedings of the Korean Operations and Management Science Society Conference
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    • 대한산업공학회/한국경영과학회 2002년도 춘계공동학술대회
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    • pp.334-341
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    • 2002
  • As the interest in internet business increases, effective web site evaluation is in order. While web site evaluation is supposed to be based on feasible applicability and trust-worthy criteria. many researches on web site evaluation fails to rover the various business models and consider corporate-activity-related features. Besides, dealing with the limited aspects such as design and cognitive science is something to be desired on the previous researches. Therefore, This paper presents internet web site evaluation framework not only based on existing researches and analysis but also reflecting corporate strategies. The framework includes web sites contents, design, operation and management-related factors, and it is applied to companies to validate its applicability.

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Investigation for Evaluation factor of Internet GIS Sites in the Context of User considering Web 2.0 (웹 2.0을 고려한 유저 참여 관점에서의 인터넷 GIS 사이트 평가기준 설정을 위한 연구)

  • Lee, Ho-Jin;Park, Hee-Jun
    • Proceedings of the Korea Database Society Conference
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    • 한국데이타베이스학회 2008년도 연합학회학술대회
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    • pp.379-388
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    • 2008
  • The internet GIS site what offered information one-sidedly by early enterpriser was changed to formation as produced and evaluate by users with paradigm of Web 2.0. We look around the existing universal evaluation model of web site and evaluation model of GIS site and propose new evaluate model of GIS site considering web 2.0. A reference point of evaluation model proposed though this study can proposal evaluation model of GIS 2.0 after develop this as a reference point of a evaluation model considering user participate rate.

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A Study on the Appraisal of Site - on focus I-Evaluation model- (비즈니스 사이트 평가에 관한 연구 - I-Evaluation 모형 중심으로-)

  • 양승권
    • Journal of the Korea Safety Management & Science
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    • 제3권3호
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    • pp.151-164
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    • 2001
  • Currently, there are little evaluated model for each industry and systematic analysis for each item about current business web sites. And the approach way to improve it all depends on individual. This research is about two different points of view on I-Evaluation development as an approach method to provide analysis, evaluation, and guideline on business web sites. The one is about developing a working step and a site evaluation model that are necessary to improve the quality of site. The other is about a framework development to apply a feedback on site most rapidly and site optimization. The former is from the methodological point of view for I-Evaluation, and the latter is from the point of view for I-Evaluation Framework. In terms of methodology, developing site evaluation model and defining a working step belong to it. Site evaluation model means customizing each customers web site, using each evaluated scoring model which can be a standard for each industry to analyze a similar business web site. Defining a working step means defining input and output parameters for composed elements, working processes, and results analysis on an evaluated model. And also it includes building a working environments to automatic steps mentioned the above by clarifying them.

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Has Retrieval Technology in Vertical Site Search Systems Improved over the Years? A Holistic Evaluation for Real Web Systems

  • Mandl, Thomas;Womser-Hacker, Christa;Gatzke, Natalia
    • Journal of Information Science Theory and Practice
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    • 제3권4호
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    • pp.19-34
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    • 2015
  • Evaluation of retrieval systems is mostly limited to laboratory settings and rarely considers changes of performance over time. This article presents an evaluation of retrieval systems for internal Web site search systems between the years 2006 and 2011. A holistic evaluation methodology for real Web sites was developed which includes tests for functionality, search quality, and user interaction. Among other sites, one set of 20 Web site search systems was evaluated three times in different years and no substantial improvement could be shown. It is surprising that the communication between site and user still leads to very poor results in many cases. Overall, the quality of these search systems could be improved, and several areas for improvement are apparent from our evaluation. For a comparison, Google’s site search function was also tested with the same tasks.

Quality Evaluation for the Usability of Multimedia Web Sites (멀티미디어 웹 사이트 사용성 품질 평가)

  • Min, Jang-Geun;Lee, Keum-Suk
    • Journal of the Korea Society of Computer and Information
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    • 제11권5호
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    • pp.139-148
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    • 2006
  • This study is intended to propose quality criteria and Web metrics for usability quality evaluation of multimedia Web sites. Recently, applications of the Web sites are not limited to the area of industry and operating as it integrates the new technology. Also as information super highway becomes common with development or network technology, multimedia Web site is on the rise due to various use of multimedia attributes. Therefore this study expands to apply HTML based Web site quality evaluation studied in Software engineering, HCI, Hypermedia to multimedia Web site, and suggests new metrics by integrating flash usability which is expanding its portion in multimedia Web site lately. The Web metrics proposed in this study are verified by heuristic evaluation from a group of expert. It analyses the results of quantitative and qualitative qualify evaluation on Web Award Korea by comparing the award-winning, high-quality Web site with non-winning Web sites. This study can be used to establish guideline for high-quality multimedia Web site development in the future.

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A Study on Optimal Web Site Selection and Quality Evaluation Using AHP (AHP기법을 이용한 최적의 웹사이트 선정 및 품질 평가에 관한 연구)

  • Oh, Kie-Sung
    • The KIPS Transactions:PartD
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    • 제11D권2호
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    • pp.381-386
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    • 2004
  • Because of rapid increase of internet user, numerous popular web sites have been made on the internet but it is hard to find out a systematic technique for the selection of qualified web site in consumer position. Generally, there are black box, white box and gray box viewpoint for evaluating web site. In this paper present evaluation criteria based on AHP(Analysis Hierarchy Process) technique of black box viewpoint for optimal web site selection in consumer position. We considered usability, efficiency, compatibility based on ISO/IEC 9126 for quality measurement of web site and executed practical analysis about web site in internet. This paper show that the proposed selection technique is applicable to optimal web site selection.

The Development of Instrument for Evaluating Web Site about Elementary Science Education (초등학교 과학 교육을 위한 웹사이트의 평가 도구 개발)

  • Song, Myung-Seub;Choi, Gwang-Ho
    • Journal of Korean Elementary Science Education
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    • 제27권2호
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    • pp.201-209
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    • 2008
  • The purpose of this study was to develop an instrument for evaluating quality of the web site about elementary science education. Eight experienced specialists (three elementary science education specialists and five elementary school teachers engaging) in elementary science education verified content validity twice. The evaluation criteria for elementary school science were considering aspects of the characteristic and the quality of web site. The evaluation criteria can be categorized as being in five areas, fifty-seven items. The five areas were a purpose, a credibility, an efficiency, a data-type, an interactivity. Four web sites were analyzed for the subject of this study. Evaluators were nine elementary school teachers, who were educated in the use of instrument. The developed evaluation instrument in this study is considered valid and reliable. The content validity is 91.1%, and the reliability has a Cronbach's ${\alpha}$ of .82. The developed evaluation instrument in this study will verify the quality of web site, provide teachers and students with efficient information about elementary science education. In addition it suggests guidelines about design and devise web site to instructional developer or subject-matter expert.

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A Study on the Relationship of Visual Aesthetics Design and Performance in the Internet Web Site (인터넷 웹사이트의 시각적 디자인과 성과와의 관계에 관한 연구)

  • Kim, Seung Kyung
    • Journal of Korea Society of Digital Industry and Information Management
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    • 제4권4호
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    • pp.85-101
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    • 2008
  • This study focuses on visual aesthetic factors in the apparel web site design. 103 undergraduates participated in the evaluation of six internet web sites. The evaluation were recorded and analyzed by using the inspection method and a questionnaire. Findings of this study can be summarized as follows: First, the result of SPSS-factor analysis shows that there are 2 distinct factors; 'classical aesthetics' and 'expressive aesthetics'. 'classical aesthetics' and 'expressive aesthetics' can be described by visual aesthetic design. This conceptual confusion relating to 'visual aesthetic design' can be clarified by these findings. Second, as a result of multiple regression analyses, 'classical aesthetics' and 'expressive aesthetics' have a positive influence on 'interactivity' and 'web site evaluation'. This research clarifies the concepts of 'engagement' of Rosen & Purinton as the 'interactivity' between users and web sites. Finally, this study suggests that 'good design' for internet web sites depends on understanding how to attain the appropriate balance between 'classical aesthetics' and 'expressive aesthetics', based on the target customer.

A Study on the Application of Fashion-Related Internet Web Sites and Their Evaluation (패션관련 인터넷 사이트의 활용실태 및 평가)

  • Kim, Hee-Sook;Na, Mi-Hee
    • Korean Journal of Human Ecology
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    • 제11권1호
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    • pp.69-78
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    • 2002
  • The purpose of this study was to investigate the application of fashion-related web sites and their evaluation. 76 college students major in fashion design were surveyed and the evaluation criteria were classified into five categories such as the accuracy/reliability, the design of a picture, the ease of application, the communication/security, and additional services. The results of this study were as follows: 1. College students used web sites mostly to search for fashion trend information from magazine and fashion information sites. 2. While the media site was excellent in the evaluation criteria such as the accuracy/reliability, the design of a picture and the communication/security, the fashion information site was excellent in the evaluation criteria such as the accuracy/reliability, communication/ security and additional services. 3. The media site and the fashion information site generally ranked high and the fashion brand site ranked low in most evaluation items. 4. By the results of ANOVA, 12 items showed significant differences out of the total 19 items. 5. Out of the total evaluation items, the design of a picture ranked highest and the external link function ranked lowest.

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